pretty bad
Typical Repair Cost:
No data
Average Mileage:
20,500 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (3 reports)
Get notified about new defects, investigations, recalls & lawsuits for the 2020 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #3

Dec 252021


  • Automatic transmission
  • 23,000 miles

Third long trip, and the third time the display has frozen while using navigation. This can be a very dangerous issue when trying to navigate a trip and all of a sudden lose mapping and all other controls.

- Teri L., Chatsworth, GA, US

problem #2

Jun 162021


  • Automatic transmission
  • 15,000 miles

Display screen overheating and freezing when using Nav on a trip. Can not get to radio, climate controls or anything from touch screen.

- Teri L., Chatsworth, GA, US

problem #1

Dec 262021


  • Automatic transmission
  • 23,500 miles

Uconnect display is going black and screen is being overly hot to the touch when using navigation. Considering joining one of the lawsuits that are ongoing over this issue. It has been a known issue with the manufacturer, yet they continue to keep using the same systems. When traveling in an unfamiliar area, and to completely lose navigation and not easily be able to bring it back up or to even switch back to phone, can be a very serious safety hazard. It does not just reboot - it is going completely black black and screen does not respond at all to anything. My two local dealers tell me they have not heard of this before, even though there are lawsuits and reported issues that can easily be found on the internet.

- Teri L., Chatsworth, GA, US