I bought a 2020 Jeep Cherokee Limited in June of 2021 from Husker Auto in Lincoln Nebraska. I have had no problems with my Jeep until now. My PTU unit is BAD and disabled my Jeep and I now only have Front wheel drive. This is a KNOWN ISSUE recall for Jeeps 2017-2019 and My Jeep is having the same issue but not in the recall. I called Jeep recall department to verify, and they told me to Contact the National Highway Traffic Safety Administration and file a complaint, so I did.
Waiting to hear back. In the meantime, I just figured I would have to pay for it so I ordered it thru the dealership and the PTU ($1500) until is on back order with NO ETA, I learned that there is a class action law suit pending on this same issue., I cannot drive my Jeep due to the safety issue and I can't even get a PTU unit to fix my Jeeps problem. I feel that this is a BIG issue with Jeep not having the safety part my Jeep needs to be safe and drivable. Again, My Jeep is a 2020 Jeep Cherokee Limited with ONLY $47,000 Miles on it.! HELP !
I bought a 2020 Jeep Cherokee Limited in June of 2021 from Husker Auto in Lincoln Nebraska. I have had no problems with my Jeep until now. My PTU unit is BAD and disabled my Jeep and I now only have Front wheel drive. This is a KNOWN ISSUE recall for Jeeps 2017-2019 and My Jeep is having the same issue but not in the recall. I called Jeep recall department to verify, and they told me to Contact the National Highway Traffic Safety Administration and file a complaint, so I did.
Waiting to hear back. In the meantime, I just figured I would have to pay for it so I ordered it thru the dealership and the PTU ($1500) until is on back order with NO ETA, I learned that there is a class action law suit pending on this same issue., I cannot drive my Jeep due to the safety issue and I can't even get a PTU unit to fix my Jeeps problem. I feel that this is a BIG issue with Jeep not having the safety part my Jeep needs to be safe and drivable. Again, My Jeep is a 2020 Jeep Cherokee Limited with ONLY $47,000 Miles on it.! HELP !
- Terry S., Lincoln Ne, US