7.8

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,711 miles

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problem #7

Oct 102023

Cherokee

  • 23,000 miles
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 65 MPH, the vehicle steering wheel had become firm. The power steering lock warning light was illuminated. The vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired by a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

- Aurora, IL, USA

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problem #6

Jun 142023

Cherokee

  • miles
The Power Steering Control Module adn the Rack & Pinion Assembly had to be replaced.

- Houston, TX, USA

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problem #5

Mar 152021

Cherokee

  • 13,000 miles
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle suddenly jerked two feet to the right and two feet to the left. The vehicle was taken to the local dealer who diagnosed that the electronic steering power transfer unit had failed and needed to be replaced. The electronic steering power transfer unit was replaced, and the vehicle was fixed. The manufacturer was not notified of the failure. The failure mileage was 13,000.

- Mayodan, NC, USA

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problem #4

Oct 072022

Cherokee

  • miles
Jeep has 36,000 miles, it has a very knotty feeling in the steering wheel when trying drive straight. It feels like the steering wheel gets hung up when trying to slightly turn left/right. Constantly having to chase the road. No wrecks, or accidents on our jeep. It happens at highway speeds and normal city driving as well. I read of a recall for steering gear in 2019-2020 jeep but our jeep is not showing a recall for this problem.

- Ponca City, OK, USA

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problem #3

Nov 182020

Cherokee

  • 480 miles
In the am, the monitor went out and came on at a later time that day; when driving at 70 miles per hour the front end was vibrating; and when returning home, within three seconds I lost steering, it engaged, went out and engaged again. I parked the Jeep, had it towed to the dealership two days later. Went thru arbitration and lost.

- Richmond, OH, USA

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problem #2

Jul 032020

Cherokee

  • 1,500 miles
On and off the highway the steering sticks when trying to stay in the lane which leads to oversteering and constant weaving in the lane and sometimes going over the lines. The transmission also shift very hard and at times will not shift when it should. I was told these are normal in this vehicle.... it is not normal!

- Altoona, PA, USA

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problem #1

Jun 152020

Cherokee

  • 2,000 miles
When turning it makes a sound. When braking it makes a sound. While idling fan get very load. When speed increases makes a sound.

- Bronx, NY, USA

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