9.5
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,065 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicles automatic off switch does not turn back on when you release the break. It gives an error message saying the option is unavailable. I have to turn. The vehicle off and turn it back on. The vehicle has less than 37000 miles on it and was bought brand new.
- Houston, TX, USA
Vehicle stalled on the road while stopped in the center lane and trying to take left turn. It was completely dead, no warning indicators or signals. Both dash board and radio screens were blank. Key was locked, could not take it out. Everything came back to normal after about fifteen minutes and I was able to drive it home. Our safety was at risk since it happened in the middle of the road, except that it was stopped and waiting to turn. Contacted dealer for warranty service. No diagnostics done yet.
- Tomball, TX, USA
The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving approximately 55-60 mph, the vehicle lost motive power without warning. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was plastic left from the manufacturing process inside the engine. The mechanic flushed the engine however, the failure recurred with the check engine and battery warning lights illuminated. The vehicle was towed to another dealer, Stevens Point Chrysler Dodge Jeep Ram (5441 US-10, Stevens Point, WI 54482) however, the mechanic was unable to duplicate the failure. There was no fault code retrieved. The vehicle was not repaired and remained at the dealer for a second diagnostic test at the request of the contact. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 836.
- Stevens Point, WI, USA
Driving in a residential area, car kept sputtering. RPM gauge kept going up and down while pressing in the gas multiple times while driving until it eventually shut down again. Engine light and battery light came on. This has occurred for the second time.
- Houston, TX, USA
I was driving in a residential area (40 mph) when my car suddenly jolted as if I had suddenly stepped on the brake pedal and then the gas pedal. I stopped for a red light, and the car suddenly stalled. The engine and battery light were on, the seat/steering wheel warmer, and air conditioning system completely shut off. The monitor kept saying to step on the brake/start the car, I attempted to do this and nothing. I shut the car off and then tried to turn it on again multiple times and nothing. Thankfully, multiple people stopped to push me off into a parking lot, because many people started beeping and the car would not move whatsoever. I have had the car for only two months, this is extremely dangerous. If this had happened on the highway, I would have been in an accident.
- Houston, TX, USA
- Lancaster, CA, USA