10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle makes a "pumping" noise when starting to acquire cruising speed. The noise started after the front brakes had to be replaced a few months after the purchase. Before the installation of the new brakes it was just fine. The car has been checked for this noise about two times already but the noise being intermittent is not always present when being checked. There has not been any warning lights or messages.
- Bradenton, FL, USA
While driving on active roadways (including major highways during rush hour, a major downtown city at intersections with crosswalks during rush hour, and while exiting a parking garage), the vehicle suddenly stops, sounds a brief alarm and flashes one of 3 error messages on the dash board ("Shift to Drive", "....to shift", "...vehicle must be stopped"), while the "D" on the dashboard and the shifter flash (with the vehicle still in the "Drive" position). On one occasion, an additional message requested to turn the vehicle on. To resolve the issue in the moment, the vehicle must be shifted up to "Park", then brought back down to "Drive". Once returning to back to the "Drive" position, the vehicle resumes operation. The auto start had been turned off for at least most of these events. The stopping while actively driving has happened on 5 separate occasions and has been brought to 2 different Jeep dealers on 3 different occasions (totaling approximately 2 weeks) to try to identify the issue. Both dealerships have been unable to replicate the malfunction and have been unable to identify an error code. There has been no advisement by Jeep Corporation other than to keep driving the vehicle and video record the event if it is safe to do so (I was able to obtain 2 videos). The events have happened in the months of June, November, and December, and in the morning, mid-day, and afternoon, and when both accelerating and decelerating. There does not appear to be any particular condition preceding the failure. A vehicle suddenly stopping on the highway places myself and others on the road at risk of a serious accident, as does the vehicle failing at an intersection in a major city. There was a large tractor trailer behind me honking his horn during the first event, etc.
- Elkridge, MD, USA
While stopping at a light, the car will just stall. While driving, the car will stall. This is all a safety issue, especially at night when the car stalls and you have no lights or any way for anybody to see you.
- Chisago City, MN, USA
The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle independently shifted into manual(M) mode without warning. The failure caused the vehicle to hesitate while depressing the accelerator pedal. The contact also stated that the Select-Terrain Traction Management System for the 4WD failed to operate as needed. Additionally, the contact stated that the turn signals, instrument panel, and key fob and other unknown electrical system failed to operate as needed. The vehicle was taken to the dealer on three separate occasions, but no assistance was provided. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 300.
- Saint Louis, MO, USA
Vehicle is making emergency brakes at anytime on highway even without a vehicle in front to set off the sensor - causing vehicle to slide and go off road - the screen is over heating and snells like it-??s burning
- Queens, NY, USA
- Bradenton, FL, USA