After owning our Commander for 6 months the 3rd row seating driver side buckle began to stick. The buckle would stick so badly there were times it would not unlatch. After multiple sticking issues we also notice that both buckles do not pull up with the seat correctly. Soon after the buckle latch would let go and unlatch without pushing the release button, also coming unlatched during driving. A short time after, the buckle was stuck to the point it would not unlatch and had to be pried open, at that point it would no longer latch.

Now 3 months later the passenger side 3rd row seat is cracked and appears not to move correctly with the folding of the seat. The buckle is now beginning to do the same things driver side buckle did, i.e., sticking and unlatching while the release button is not being used. The buckles are sticking under the 3rd row seat when folding into sitting position. The buckles are not useable and are not safe. The buckles are faulty due to the placement under the 3rd row seat. The movement of the seat has caused the buckle to stop latching correctly and eventually not stay latched or latch at all. I have found multiple complaints related to this issue. The buckle can release at any time and anyone sitting with this restraint as their seat belt could be thrown from the vehicle. This issue could cause serious injury or death!

In 2011 I purchased a 2007 Jeep Commander. At that time the third row seat belt buckles/receivers were broken and not able to use. Not knowing any different at that time as I had just purchased the vehicle, I thought that it was strange that they would be broken, but bought replacements at my local Chrysler dealership and had them installed there also.

Now those seat belt buckles are both broken and not functioning properly/safely, yet again, only 5-6 years after having them replaced. The gray plastic casing on the outside of the buckles has cracked and fallen off, and now the seat belt can barely be buckled in properly. If you are finally able to buckle the seat belt in, it randomly comes undone while driving, this has happened to me when one of my children were sitting in the rear seat. If you can manage to buckle the seat belt, it can be nearly impossible to unbuckle when you want to unbuckle it.

It is very frustrating and disappointing to know that I will end up having to replace the rear seat belt buckles/receivers in my commander every few years. The last time I replaced the third row seat belt buckles, within a few times of lowering the third row seats down to the flat position, the plastic seat belt buckle/receiver cover was cracking and falling apart. The reason for this occurring again and again really comes down to the poor design of the rear seating and cargo area of this vehicle. Each and every time you flatten the rear seats down the metal component of the seat, hits the plastic seat belt buckle cover.

I don't see the point in continually replacing these parts at hundreds of dollars each time, just to do it again when they break, as they have more than once before. Doing that is just a band-aid, it is not a long term solution to a very serious and dangerous design flaw.

I am frustrated that not only has the Chrysler corporation as a whole denied that there is a design flaw/fault here, but my local dealership also won't do anything to help me make this right or safe either, without me spending hundreds of dollars more out of my own pocket. Their answer to me in a nutshell, was that Chrysler parts only have a two year warranty, and after that you are on your own.

I have owned many cars before owning this Jeep Commander, and I have NEVER had a problem even remotely close to this. I don't know of anyone else out there with other makes/models of cars who have had to replace seat belts in there car every 2-5 years either. It just does not make sense, and it isn't normal, period!

Why would Chrysler think that it is okay to have seat belts in their vehicles that do not function and keep their passengers safe? It is the only thing that seat belts are meant to do!

3rd row seat belt has broke 3 times

About a year after purchasing the vehicle the seat belt on the 3rd row driver's side wouldn't budge. I did some online research and found out that I was not alone with this problem. My Jeep dealer fixed this at a cost of roughly $300. About 18 months later I was not able to get the same seat back into a sitting position as the seat was now "locked" into the down position. The dealer again quoted me about the same price to replace the seat. I mentioned that I had been reading that a lot of dealers were putting new seats if for their customers at no cost to the owner. They wouldn't agree to this. I cancelled my appointment. A few months later my wife made an appointment there for other work. They changed out the seat for me and charged me a little over $200 for the seat without our consent. My wife felt we shouldn't complain as we had it installed at a cheaper price than the quote. Roughly the same time this business lost their dealership with Jeep while maintaining a dealership about 40 miles away. So to have it serviced with them would mean me or them driving the vehicle to the other facility if its "Jeep" related work.

Roughly a year later the seat belt is again broke and we just have refused to pay a 3rd time and no longer try to use that seat for a passenger.

We love the vehicle but some of the repair problems and dealing with Jeep representatives has been crazy.