10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,420 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Jeep Compass. The contact stated that occasionally, the horn activated independently. The vehicle was not taken to be diagnosed nor repaired. The dealer was not contacted. The manufacturer was not contacted nor notified of the failure. The approximate failure mileage was 50,000.
- Killeen, TX, USA
Wireless control module (wireless module-received) went again for the 2nd time. When this happens - keyless entry does not work. When key is removed from the car and the door opens, car chimes like the key is still in the ignition, and am unable to lock the doors with the button from the inside. I must push each door lock down, and there is no way to lock my trunk. This poses a serious safety concern, especially if being followed and now being able to enter my car in a fast manner and lock the doors with one switch. Purchased the vehicle in July of 2010. Replaced once on December 6, 2013. Now have another appointment to have it replaced again on July 25, 2017.
- Dickson City, PA, USA
The car had been sitting parked for 2 hours. No key in ignition. Looked out and saw fire coming out of the rear of the car. Lighting fixture was complete burned out as well as everything else ove to where the gas tank spout is. Fire dept came. Filled out a report. The head lights and other lights inside car kept coming on intermittently even after the fire was out. There was no key in ignition and the car had been sitting parked for 2 hours.
- Parsonsfield, ME, USA
The Jeep Compass 2010 powertrain control module (PCM) failed resulting in the Jeep to be inoperable. Because the Jeep was parked in a driveway no accident occurred. If this key module is prone to failure and the Jeep is on the road the driver would lose control of the vehicle.
- Annandale, VA, USA
The contact owns a 2010 Jeep Compass. The contact stated that the front passenger's side shoulder belt webbing failed to retract. The failure recurred intermittently. The contact referenced NHTSA campaign id number 13V233000 (air bags, electrical system, seat belts) and was advised by the dealer that the vehicle was no longer eligible under for the recall remedy although the vehicle was included in the recall. The dealer performed a point check inspection however, the vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 38,000.
- Friendsville, MD, USA
Very hot day in southern California. Driving North of I-15 freeway. For the first time since I owned the car (original owner) I placed the A/C blower control swith in position 4 (max position). After a few seconds smoke began to billow out of the opening of the blower control knob. Once noticed, it got progressively worse to the point that I had to turn off the A/C and navigate four full speed lanes of traffic to pull over in case of fire spread. Once safely on shoulder, turned car off, evacuated car and waited until smoke cleared. Once clear, restarted car and after minutes of no issues with A/C off, proceeded home. Once home did a little research on internet to find out that many Chrysler / Jeep owners have had this issue. Seemed to indicate that many had a similar issue. The following morning I pulled my car into the street and started the car and tested the blower switch based on what I had read the night before. Much to my surprise, the switch worked in all positions except position 4 which now had apparently burned out - without ever causing the fuse to blow. My dashboard smoked, causing a serious and immediate high speed driving hazard, coupled with the potential for a vehicle fire, and the fuse had never blown. As of this writing, the switch has still not been replaced, since after three attempts to have Jeep look at the problem without charging me for the diagnostics, they refused. I am hesitant to have the panel/switch fixed until I have some assurance that this could not happen again, since it is highly unusual to have this type of failure occur without the key safety component (fuse) not working properly. Please consider a thorough investigation before there is loss of life/property due to a flawed circuit design.
- San Marcos, CA, USA
- Los Fresnos, TX, USA