10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 70,581 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
After purchasing my new/used Compass from a dealer in town I went to fill the gas tank up. Not really a problem this time filling the tank but upon stating the vehicle it started to stall shake, spit, and sputter down the road after only about a 1/10 of a mile. During this time of stall the steering became almost impossible to turn while driving towards oncoming traffic. This wasnt the only time it done this....no every time I go to fill up the tank with gas it does the same thing and acts the same way it straightens up after running a few miles (if it stays running ) or restarting the engine. Lately it takes me about a half an hour to fill the tank because the pump shuts off like it is about to over-spill except the tank is empty and it isn't the pump because it does this at every gas station I come to now. The safety factor here is the stalling while in motion without warning loosing control of where my car is going is a safety hazard and this needs to be address before a head on collision
- Lebanon, IN, USA
Car stalls after fill up, no other time.I do not over fill.after leaving the gas pump, the car "bucks" and then stalls one or two times while in traffic as I try to leave a traffic light or drive in the traffic. Car is in motion when this happens on city streets. Started in 2017 and continues to today.
- Orange, CT, USA
Car randomly shuts off while driving. Started with no known cause then it started doing this after fueling the car. Have seen that it is a well known problem with Jeep Compass, and other models like the Compass.
- Indianapolis, IN, USA
Purchased in 2017, 4 months later put close to $4000 in suspension and fuel filler tube due to extreme rusting. Now on April 15, 2019 took it in for oil change and was written on paper but not told to me. I just was going through the papers today because the BBB said they can't handle my problem. Mdh 0826xx is a safety bulletin that extended the coverage for this problem. I still owe on this and the dealer should be held accountable for all of these parts I paid for some already but this I won't pay for. Why isn't randy wise chyrsler responsible? all these safety things should have been fixed before they sold it with terrible safety defects that they were aware of. You can't do all the suspension work they did and not notice a rotten cradle!!! I am more upset nowthan I can even say. I'm a 69 year old woman with a 72 yr old disabled husband!!
- Otisville, MI, USA
I just filled up my car and about 1 mile from my home the car stalled out while making a turn. I was driving at about 15 mph in the city. I almost crashed the car because the steering wheel locked up and I needed an enormous amount of pressure on the brake pedal to stop my car.
- Middletown, NY, USA
Car stalls after you fill up the gas tank and drive away from the gas station. If you come to stop and/or idol within 5 minutes of filling up your car tank or coasting along it will stall.
- Yoe, PA, USA
Initial indication was a check engine error. Mechanic troubleshot and determined error related to fuel system. Removed replaced suspected faulty gas cap and error cleared. Within 62 miles across 19 days, the check engine error re-appeared. Mechanic troubleshot and found fuel system error again. Mechanic probed the fuel system and found that there was a fuel leak and fuel breach/puddling due to corrosion on the fuel pump. Mechanic removed & replaced the fuel pump to correct the leak and the check engine error message.
- Pleasantville, NY, USA
I have a 2010 Jeep Compass limited by Chrysler and I have not seen a recall for this SUV because of the gas tank being exposed. All you have to do is bend over and look under the rear bumper and see how close the gas tank is. You can see the full gas tank from 3 feet away from the vehicle. I'm wondering why it isn't being recalled now with all the other cars with gas tanks that might have a fire if the car is rear ended. I'm also having problems with the ignition switch and having a hard time getting my key in and out of it to start my car or to shut it off. I hope my car will be added to the list of recall or buy back deal. They recalled 2009's for this problem but my SUV is a 2010 and Chrysler doesn't seem to want to recall Jeep of this year. Updated 10/07/15 updated 12/11/217
- Gloversville, NY, USA
Manual transmission car was revving high after shifting gears. Rpms were approximately 4000 once shifted into second gear going 20 mph. Called dealership to schedule an appointment for the following week. The next day in the highway the car had no power. Would only be able to go 40mph in a 65 in 5th gear. It was a 20 minute drive to work. On the way home on the highway, the same issue with lack of power. 5 minutes into the ride I heard a pop and lost all power to the car. Was able to get to the side of the highway. Got my insurance paper out of the car to call a tow truck and got out of the car. Had my back to the car and turned around and the car was engulfed in flames. Fire department had to came to put the fire out. The car is totaled.
- Middlebury , CT, USA
- Amherstdale, WV, USA