10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 1
- Average Mileage:
- 18,539 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign numbers: 13V233000 (air bags, seat belts, electrical system) and 16V668000 (seat belts, air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. James serenity greenville (3064 us-82, greenville, ms 38703, (662) 332-7231) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
- Eudora, AR, USA
The vehicle jerks on acceleration or loses power and the engine bucks and sputters while in motion. When rolling up windows while stationary the lights dim or engine sputters. This has happened off and on for the past two years. Only recently has is scared me because I was about to pull out into oncoming traffic. I was told by the dealership in chantilly, va there is nothing wrong with my engine. My passenger seatbelt gets stuck after being engaged. I had it replaced in fall 2012 at a dealership in woodbridge, va. I still have this issue and the new dealership will not replace it because it already was in 2012.
- Herndon, VA, USA
I do not feel safe driving my vehicle when the seat belts and air bags may not work in a collision! currently there are no parts to fix this issue and the recall was initiated in September of 2016--it has been almost a year! what about children riding in the vehicle?!
- Magalia, CA, USA
Takata recall. The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (bergeron Jeep in new orleans, la) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Kenner, LA, USA
Recall was issued in September of 2016 and manufacturer has yet to make a part available to resolve this safety issue.
- Little Rock, AR, USA
Safety belt and air bag recall information given September 2016. As of June 2017 there is still no fix available for this.
- Lynden, WA, USA
Rec'd notice from fca regarding recall, S61/nhta16V-688. After contacting fca, was informed that part required would be available by 1 June 2017. Have yet to hear from fca nor could a rep tell me when part would be available. Situation is such that the affected vehicle can not be sold or traded and is loosing value. Vehicle is parked and essentially unusable as it could produce more harm than good to myself or others if used and an incident occurs. Fca is not responding as they stated or as I requested nor have they provided reimbursement for diagnostic work done a local dealer as they initially promised.
- Patchogue, NY, USA
Takata recall. The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Batavia, NY, USA
The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
- Park Hill, OK, USA
Takata recall, contacted me more tha 6 months ago, to let me know thata my Jeep has a problem with it's occupant airbags and seat belt, I did follow the steps to regiter on their web site, so far when I called them the parts are nit available
- Universal City, TX, USA
We received a recall notice in October of 2016 and the remedy for these issues are still not available.
- Belgium, WI, USA
Computer ECM fails tractions light on etc.
- Salt Lake City, UT, USA
I received a recall for a defective seat belt and air bag assembly in my 2012 Jeep Compass weeks ago. Because this vehicle is used in a fleet capacity, I pulled it from service immediately. I talked to Dodge and was told there is no remedy at this time. I then asked for a loaner vehicle until my vehicle was safe to drive and was told that Dodge doesn't have a rental program for recalls. I don't know how this manufacture doesn't have a plan to rectify an inconvenience that their customers have to go through regarding a problem that wasn't the customers fault to begin with. I'm very unhappy Dodge treats customers like this.
- Baltimore, MD, USA
The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/10/17
- Metairie, LA, USA
Takata recall. The contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Belmont, NC, USA
The vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires. There is currently no fix for the recall and the notice was sent out in October. It is unacceptable to take this long, I don't feel safe driving.
- Dublin, NC, USA
Takata recall the contact owns a 2012 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/07/17
- Gardner, MA, USA
The contact owned a 2012 Jeep Compass. While driving 50 mph, the vehicle crashed into a ditch on the side of a mountain. The air bags did not deploy. The contact was not wearing a seat belt. It was stated that the seat belt had a history of loosening. A police report was filed. The contact was killed in the crash. The vehicle was destroyed and towed to the insurance company. The manufacturer was not made aware of the crash. The failure mileage was 80,000. The VIN was not available.
- War, WV, USA
The contact owns a 2012 Jeep Compass. The contact received a recall notification for the air bags and seat belts. The manufacturer stated that the parts for the repairs were unavailable. The NHTSA campaign number was unknown. The contact had not experienced a failure.
- Woodland Hills, CA, USA
- Gwynn Oak, MD, USA