7.1
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While preparing to enter my car today (6/5/2022) I heard a fairly loud popping/exploding sound. I quickly backed away from the car then approached it again and realized the passenger headrest, though attached, had basically split in 2. Upon further inspection I couldn-??t see why this had randomly happened as I didn-??t have a passenger with me and hadn-??t touched it. I tried to force it back together but couldn-??t figure out how to get it to move so I left it as is. Later this evening I started searching online for how to fit it back together and it appears this happens frequently especially with jeeps and is a failure of a safety feature called active headrest. I went back out to look at it and saw exactly what I had seen other drivers mention, there-??s 2 teeny tiny pieces of black plastic that apparently keep it from deploying and the right one had cracked. Just lucky that no one was sitting there at the time or that it wasn-??t the driver headrest while driving - very unsafe, I can-??t even believe a -??safety feature-?? is approved when it-??s only withheld by a piece of plastic so small you wouldn-??t think twice about discarding it if you found it while opening a toy.
- Indian Land, SC, USA
The contact owns a 2013 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer where the contact was informed that the parts was not available for the recall remedy. The manufacturer was made aware of the issue and could not confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Richmond, VA, USA
Takata recall truck runs like malfunction. The passenger side seat cover is loose or broken.
- Detroit, MI, USA
- Houston, TX, USA