I have been trying to get in contact with bensons Chrysler Dodge Jeep Ram in greer SC since the spring of 2019 about recalls on my Jeep. Finally, my dad decided to just call Chrysler and they sent us to the big O which is in greenville SC the instructed us they would order the parts and call us when they come in. It has been about 7 months since we called them in either June or July about this and since it is airbags and seatbelts we are very concerned with my safety if I was to get into a wreck.

- Greer, SC, USA

The contact owns a 2013 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rairdon's Chrysler Dodge Jeep Ram of kirkland (12828 ne 124th St, kirkland, wa 98034 (425) 821-1777) and was informed that the parts were not available for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact was informed that owners would receive a second notice in August of 2017 when remedy parts become available. The contact had not experienced a failure. Parts distribution disconnect.

- Renton, WA, USA

Takata recall. The contact owns a 2013 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (fuccillo Chrysler, Dodge in amsterdam, NY) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Amsterdam, NY, USA

The contact owns a 2013 Jeep Compass. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crown Chrysler, Dodge & Jeep of chattanooga Tennessee was contacted and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Harrison, TN, USA

I received a notification in December of 2016 for a recall on my 2013 Jeep Compass involving seat belts and airbags, yet there is no fix to this problem yet. As this is a safety concern, this issue should be remedied immediately.

- Los Angeles, CA, USA

Takata recall truck runs like malfunction. The passenger side seat cover is loose or broken.

- Detroit, MI, USA

The contact owns a 2013 Jeep Compass. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in October of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Warren Center, PA, USA

The potential loss of air bag and seat belt pretensioner deployment capability during a crash may increase the risk of injury in a crash.

- Carolina, PR, USA

The contact owns a 2013 Jeep Compass. The contact stated that the front driver and passenger seat belt retractors were fractured. In addition, the front buckle assembly and the anchorage did not hold the belts in place. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

- Santa Fe, TX, USA