The contact owns a 2013 Jeep Compass. While driving 30 mph, the steering wheel seized and extra force was needed to steer the vehicle. The contact also stated that the transmission felt like it downshifted while driving. The vehicle was taken to an independent mechanic who stated that the outer tie rod needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 110,000.

- Syracuse, NY, USA

I bought this Jeep June 25th 2015. I have had it in the shop 3 times, and I continue to have the same problem. The problem is with the traction control system. Repairs have been done to the traction control system even before I bought the vehicle. The car fax shows where it had been in the shop to have the struts were replaced back on April 25, 2014. It also shows that it had to have two tires replaced on 6/8/2015. I have taken the vehicle in 3 times to have the same issue corrected. Work orders from 7/18/2015, 8/25/2015 and 9/3/2015. I continue to have problems with it that I do not drive it. I feel it is unsafe. I feel any moment I could cause an accident that could hurt myself or someone else. The vehicle has swirled two times on me so bad that it almost caused me to hit the wall. If I had not stopped the vehicle fast enough, I would have hit the wall. If a car would have been on my right, I would have hit it. The vehicle had to be towed from the service road of the highway.

- Dallas, TX, USA

Early morning. Going N on I-75, exiting on exit 22 (glades parkway). Slowing down to exit, my daughter perceived a burning odor inside thecar, I tried to keep reducing the speed but the car accelerated by itself and the steering wheel locked, the exit curve was in front of us and thanks god we crashed into the sidewalk border, where the car went over the grass with the front right wheel, scratched the underneath and that allowed us to get out of the grass and stop the car. I am truly scared of getting into that car again. As a mater of fact, just thinking what may have happened, I do not want that car anymore, so I want to know what options do I have. Axle, suspension system, rack & pinion, bearings, wheel, engine supports, and more damaged.

- Miami, FL, USA