10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 105,664 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Jeep Compass. The contact stated while driving 35 mph, he heard an abnormal sound and saw the front passenger-??s headrest had partially deployed. The contact stated no warning light was illuminated. The contact stated that his son was seated in the front passenger-??s seat and indicated that his head was hurting after the failure occurred but did not seek medical attention. The contact called the local dealer but had not been able to speak to anyone. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 152,000.
- Middle River, MD, USA
- Canandaigua, NY, USA