Passenger Headrest popped off (AHR deployed) while I was driving. After further inspection the plastic pieces inside that holds the whole headrest together broke off. I researched this issue on google and there has been a lot of complaints with this happening and even a class action lawsuit back in 2020. I tried to replace the part but the dealership wants over $500 for just the replacement even though this is a known defect with the headrests in 2010-2017 Jeep Compasses.

- Longmont , CO, USA

The active head restraint system headrest on the passenger side busted open. Plastic pieces are broken inside the headrest. No one was injured but needs replaced/repaired. The vehicle was parked at the time. In researching for repairs, it appears this has been quite common with repairs +$600.

- Houston, TX, USA

The airbag light goes on intermittently while driving because of the driver seat belt sensor issues per the mechanic. Also, the passenger seat recline lever broke right off, so we can no longer recline. More importantly, the car sometimes won't even start. Dashboard panel just remains black, and the engine does not even turn over. Just silent. After waiting a few moments, it starts perfectly. Mechanics don't know.

- Portland, OR, USA

The active restraint headrest broke and the padded area popped out yesterday (01/11) while sitting in the car in a parking lot. The plastic holding the catch pin broke and it cannot be reset.

- Greenville, SC, USA

Head rest restraint popped off with no impact while driving down the street. Tabs failed inside and released headrest in back of drivers head while in motion causing distraction of motor vehicle operation.

- Mcdonough, GA, USA

Plastic pieces that hold seat belts and handle to adjust seats are both broken off.

- Shelby, NC, USA

Complaint that rail on driver and passenger sliding seat sticks out to far and has sharp edges that can damage a persons leg. I have pictures.

- Milwaukee, WI, USA