10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,385 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Mar 122024

Compass

  • miles
This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.

- Bloomington, IL, USA

problem #5

Jun 152024

Compass

  • miles
ABS and anti-slip Lights they are

- Lyons, GA, USA

problem #4

Aug 292022

Compass

  • miles
While drive the abs, 4wd, and traction control lights came on. Never done this before. I was only 2 minutes from from home. Once I arrived home I turned it off to restart it and only the abs and traction control came

- Baldwinsville, NY, USA

problem #3

Jul 182019

Compass

  • 54,710 miles
The contact owns a 2015 Jeep Compass. While driving and depressing the brake pedal, the vehicle made a loud screeching sound without warning. The contact took the vehicle to antwerpen Chrysler Jeep (6440 baltimore national pike, baltimore, md 21228, (410) 788-2973) where the brakes were replaced. Soon after the vehicle was repaired, the failure occurred again. The manufacturer was notified of the failure and stated that there were no recalls listed on the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 54,710.

- Townsend, MD, USA

problem #2

Aug 082018

Compass 4-cyl

  • 103,500 miles
About 10 days ago, my Jeep Compass was involved in an incident where I had to apply my brakes all of the sudden, as a deer jumped right in front of my vehicle, out of bushes. As I was applying brakes, the ABS brakes did not engage, as my brake pedal did not tap back, and when Jeep finally stopped, driver seatbelt did not lock, as it should have, and I have hit my head on the ceiling, at the point where it meets the windshield. The incident has reoccurred with seatbelt failing to lock again, today, 10 days after the issue was reported to Jeep officials, who have failed to take immediate and appropriate action in this potential life threatening matter. As I have excreted all available resources of getting help in this incident resolution, I kindly ask U.S. government to take charge of this issue and investigate in an appropriate matter, as I may be not the only owner affected by the driver seatbelt failure and this issue needs to be addressed before possible fatalities occur related to similar vehicles being involved in actual mvas and driver seatbelt not engaging the locking mechanism, when needed. As in both incidents mentioned above, my vehicle was in motion coming to a complete stop as a result of brake pedal application. Both incidents took place on rural roads with average speed limit of 45mph.

- Broadlands, VA, USA

problem #1

Apr 132015

Compass

  • 100 miles
I purched my car in 2015, and from day one there was a squelling sound coming from the wheels. When I took it to the dealler to be looked at, I was told that the front left wheel was out of lined. I had the alinement done, by the dealer, so they said that they alined the wheels; but the squelling did not stop. A few months later I took the car back and was told that I needed brake shoses on the rear, which was replaced. I still was not happy. Now, at 32,000 miles I am told that I need new tiries and a wheels alinement. I am not a happy customer!! there has to be something more going on with the wheels on this car. The wheels are still squelling!!

- Durham, NC, USA