10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
23,774 miles

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problem #27

Mar 122024

Compass

  • miles
This jeep compass had been a nightmare since we got it. The 4wheel drive/parking break is stuck ON. We gave had it replaced already, the repair lasted a week. And now it's stuck ON again. It's dangerous. It's costing us gas money, repair money, we have to keep replacing our brakes. We drive 50 minutes to and from work each way 5 days a week. Ontop of that. The headrest EXPLODED while we were on the highway. And is now just dangling off the seat. There are several other issues with this particular vehicle, like some days. It decides to turn on, others it doesn't. Evidently there is "nothing wrong with it" when we take it in. The key gets stuck on the ignition. We paid $11,000+ for this vehicle, and if you ask me, it's a lemon from the factory, and a safety problem.

- Bloomington, IL, USA

problem #26

Jul 012024

Compass

  • miles
I can be driving or at a stop and the vehicle shuts off randomly. No lights come on the dash and no codes or stored codes when hooked to a scanner.

- Noble, OK, USA

problem #25

Sep 302023

Compass

  • miles
My 2015 Jeep Compass will randomly stall while I am driving... randomly breaking while im driving. Then very frequently it will not let me drive past 20 miles per hour (sometimes slower than this). It randomly acts like this. It always feels like it does not want to accelerate... it will sometimes but most times doesn't. I have taken it to both a private service center and to the dealership multiple times. The dealership states each time they see nothing wrong with my car. No codes pop up. Also when this happens nothing pops up on my dashboard. Driving this car has put me at risk multiple times that I refuse to drive it now. The last time I drove it, it was going 10 mph and I was reversing into my driveway and the car randomly sped up while I was reversing then went back to going super slow. I know someone in the same area as me with a jeep and she said her jeep has been doing similar things and the dealerships don't know what's wrong with it. The car has a mind of its own and is unsafe to me the driver and the drivers around while it is on the road. Nothing was wrong with my car prior to this... this randomly started happening and never stopped months later.

- Ocean, NJ, USA

problem #24

Aug 242023

Compass

  • miles
The past month or 2, I started having issues with my car where it would stop while driving. The engine is running, but my car would slow down, brakes and wheel would stop and I-??m not able to move after that. Luckily none of this has happened on the expressway, but I am always concern if it were to happen at a high speed that an accident could happen, plus I-??m a mother of 2 so I-??m even more cautious when driving it. My father checked it and got a code of P0007 -??Fuel Shutoff Valve Control Circuit High-?? I had 2 different mechanics look into it and both stated fuse box (while the last mechanic said he got the same code my dad did as well) I took it to the dealer recently and was told ABS module but currently on backorder.

- Hanover Park, IL, USA

problem #23

Jun 122023

Compass

  • miles
Prior to the failure of the rear drive axles there were 2 instances of the 4WD lamps coming on. Reset the lever and light went out.Another instance had the ABS light come on.After several miles the light went off. The next morning while driving to the independent repair shop the car completely stopped on a Blvd in the middle of traffic.Luckily I was not rear ended by another vehicle.The car needed to be towed to the shop. Upon inspection by the tech was the rear drive axles had become corroded and needed to be replaced.As well as the backing plates.The vehicle is 8 years old and has 62,000 miles.

- Howard Beach, NY, USA

problem #22

Jun 202023

Compass

  • miles
As I was turning left at a green light my engine stopped and I was unable to move the wheel. I was able to restart it but that was extremely scary and I have looked up the issue and it is not just me as alot of other Compass owners are reporting the same issue. The vehicle is immaculately maintained as my husband is a certified mechanic. A recall needs to be issued for whatever this is.

- Baltimore, MD, USA

problem #21

Oct 282022

Compass

  • miles
Rear frame is rusted to the point that it is unsafe to drive as per Monroeville, PA Chrysler/ Jeep. I included some images and the cost of repair from the dealership. I am having the repairs done at this dealership. Please extend the warranty to Jeep Compasses. Mine is a 2015 and it is unsafe to drive and is costing me more money to replace tires.

- Buena Vista , PA, USA

problem #20

Aug 292022

Compass

  • miles
While drive the abs, 4wd, and traction control lights came on. Never done this before. I was only 2 minutes from from home. Once I arrived home I turned it off to restart it and only the abs and traction control came

- Baldwinsville, NY, USA

problem #19

Aug 212022

Compass 4-cyl

  • miles
My driver side passenger headset deployed without warning, on Sunday 8/21/22, while my husband was driving the car with vin # [XXX]. I called the dealer on 8/26/22 and provided the last 8 #s from the vin, per the dealer repair shop rep at 10:22am; which stated no recalls on the headrests and due to the mileage of 109k it would not be covered anyway. So, I sharing my safety concerns since the passenger side deployed the driver's side headrest can do the same thing and worst while I am driving. Dealer called was called: Robert Hutson Chrysler Dodge Jeep Ram Trucks on 2500 1st Ave SE, Moultrie, GA 31788 and ph # (229) 891-4000. Please feel free to contact me. Thank you for you time. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Norman Park, GA, USA

problem #18

Aug 292021

Compass

  • miles
While driving at a constant speed without being rear ended passenger side headrest deployed slamming into the back of the passenger head. Passenger-??s head was knocked forward with violent force. There have been reports of others having the same thing happen with the headrest in the jeep compass. Police were not notified. Dealership will be contacted this week about the headrest malfunction.

- Wilmington , NC, USA

problem #17

May 202021

Compass

  • miles
Both headrests have deployed in this vehicle since owning it and not involved in any accident whatsoever it blew out as I was driving and could have caused an accident it was loud and unexpected.

- N.Huntingdon, PA, USA

problem #16

Feb 202021

Compass

  • 96,000 miles
My car wasn't moving when it caught a spark and started a fire between the middle console.

- Massapequa, NY, USA

problem #15

Dec 042020

Compass

  • 89,000 miles
My Jeep needs major repairs, and I don't have the funds. I was told that I have a throttle problem along with some transmission issues. But in order to even look at the transmission, the throttle has to be repaired first, and they want $600 for that?

- Riverdale, GA, USA

problem #14

Jul 272020

Compass

  • 97,400 miles
The car has shut off multiple times while driving on the road. I have had the transmission flushed, replaced the battery, had the throttle sensor control replaced, had the crankshift replaced, and the catalytic converter replaced. I took the car to the Jeep dealer and even after replacing the catalytic converter the car still shuts off, and they cannot tell me why. The dealer stated that no codes are coming up so they cannot identify the issue.

- Greensboro, NC, USA

problem #13

Jun 042019

Compass

  • miles
A rattle noise in the back compartment when I drive the car. Sounds like something broken inside the trunk compartment.

- Trenton, NJ, USA

problem #12

Mar 252019

Compass

  • 56,759 miles
I started my 2015 Jeep Compass sport and tried to shift out park into reverse and it wouldn't let me shift for about thirty seconds or so. I was at the store ready to leave for home.

- Rockaway Beach, OR, USA

problem #11

Feb 232019

Compass

  • 5 miles
The dip stick tube has broken off. It was making a noise like something dragging the ground so I looked under it & saw where the tube was barely hanging on. I was near my home when I found this.

- Norman, OK, USA

problem #10

Sep 262018

Compass

  • 50,225 miles
I'm having an issue with my 2015 Jeep Compass (50,000 miles) not only that, the dealership has either no idea how to fix it or they don't want to. If I died, my son would be orphaned. The car is unsafe to drive. On several occasions with no warning my engine has shut down. My car doesn't turn off, it just won't drive anymore. The only light that comes on is the ESC activation/malfunction. I have to stop in the middle of the road. Turn the ignition off and turn it back on to get it to go. It has done this at least 10 times now. I nearly got into a accident trying to turn left, and again merging onto the freeway. The steering wheel becomes hard to turn and I can put the gas peddle all the way down, it does not accelerate. No rpms. I have brought it to the dealership to be scanned four times after it has happened. I've been a rental car for three days now. There are no codes in the computer. And they say they need to reproduce the issue in order to fix it. It's a safety issue and I am desperately trying to figure it out.

- Wyoming, MI, USA

problem #9

Sep 012018

Compass

  • 62,000 miles
2015 Jeep Compass - the vehicle will drive fine then all of a sudden I will have difficulties accelerating, the vehicle also has stalled. I had a diagnostic test done by a local mechanic and the results came back normal, I had a diagnostic test done by the dealership and the test came back normal as well and that there was nothing wrong with the vehicle however there was this persistent issue of not being able to accelerate and stalling. The dealership had my vehicle for approximately 2 weeks trying to figure out what was wrong with the car and has now concluded that it is the throttle body(I believe this is a wild guess) and will cost me 1400 dollars. I have seen recent recalls on Jeep compasses that have very similar issues that are for the 2016 and 2017 models that involve the crank shaft sensor. I am very concerned I believe there is something seriously wrong with the way the vehicle built and even if I have the throttle body fixed its really a deeper issue because all diagnostic testing is coming back normal.

- Berkeley, CA, USA

problem #8

Sep 162018

Compass

  • 52,650 miles
The headrest on the driver's side seat exploded against my head while I was driving. I took it to the body shop and the mechanic saw that the plastic piece that holds the headrest down broke. Looking at the headrest you can see jagged pieces of plastic.

- West Milton, PA, USA

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