10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
31,181 miles

About These NHTSA Complaints:

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problem #24

Dec 292022

Compass

  • miles
I drive a 2016 jeep compass and I was heading into work at 5AM when my electronic throttle control light, check engine light and traction control light all came on. I lost the ability to accelerate so I pulled off on the side of the road and turned off my car. When I turned it back on only the check engine light came on so I started driving once again but my throttle control light blinked on a couple of times causing my vehicle to automatically slow down. I limped my car to work then home again with the same problem(same lights on). I have looked up to see what other jeep owners have said about this and they're several complaints of the throttle body failing but jeep not doing anything about it. This is a big problem that needs to be taken care of before someone seriously gets hurt when it goes out.

- Concord, MI, USA

problem #23

Dec 292022

Compass 4-cyl

  • miles
Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn-??t mean anything because it-??s not in the Jeep database. In the past when it stalls the check engine light normally does not come on. In my research it shows other owners being told the dealer cans dx anything because no errors. We are supposed to just drive these death traps until one of us dies before Chrysler will do anything. I am not financially able to go to a dealer and pay for diagnostics and repairs. As it stand I paid over $400 yesterday for that one part to be replaced. When will Chrysler be held accountable for these safety issues related to driving a vehicle that stalls and loses power while in motion. Then will not restart for an unknown amount of time. Why do we have to possibly pay with our lives. If this truck actually held value l could trade it in. But I can-??t it-??s worth 5k on kbb and the note is at 17k. In a previous complaint I got the mileage wrong and stated 116k.

- Phoenix , AZ, USA

problem #22

Dec 272022

Compass

  • miles
While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker" Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold" It is not enough to say "well there are no active recalls".

- Phoenix, AZ, USA

problem #21

Aug 102022

Compass

  • miles
In May 2020 as I was driving down the road at approximately 50 mph I suddenly lost the ability to accelerate and dropped down to 25 mph immediately. I tried to accelerate, but the vehicle would not go over 25 mph. The check engine, traction control and another light illuminated on the dash. I pulled the vehicle over and shut it off. I waited approximately 5 minutes and restarted the vehicle. All of the lights went off except the check engine light. I started to drive again and it appeared that I had function back with the accelerator. This happened again several days earlier. It seemed to happen most when I needed to accelerate to climb a hill or slight incline. This is not safe, especially when in traffic or with traffic behind you. I brought it to my local garage and it was diagnosed with a bad throttle body sensor. The sensor was replaced in May 2020. I have just begun having similar issues again recently. The vehicle seems to hesitate when the accelerator is pressed as though it is not getting enough gas. I brought it is to the garage again, and again it was diagnosed with a bad throttle body sensor. This is not something that should be replaced twice in 2 years?

- Morrisville, VT, USA

problem #20

Aug 152022

Compass

  • miles
Have replaced Cam Shaft AND Crankshaft Positioning sensors to no avail. Check engine light will come and go, sometimes with the traction control lights as well if the brake is engaged for any length of time. After these lights come on, the jeep loses the ability to accelerate, leaving the car in limp mode. Light goes off after each sensor is replaced, will drive fine for a day or so, and then will leave you stuck. All attempts to diagnose, end in codes that have already been fixed

- Henderson, TX, USA

problem #19

Sep 052021

Compass

  • miles
Vehicle has a slow acceleration ration. I was merging onto the Freeway and pressing on the accelerator, but it does not accelerate. It takes quite sometime to pickup speed, throttle body light has just started coming on along with the check engine light. Purchased Vehicle 8/2021, no acceleration from the beginning. Check engine and Throttle Body light 2-3 weeks ago.

- Montgomery, AL, USA

problem #18

Apr 172022

Compass

  • miles
While driving on the highway, the electronic throttle control light suddenly flashed and the car refused to accelerate. This happened multiple times while driving so I took it to the dealership and they say the throttle body needs to be replaced for $993. Many reviews online report the same exact problem and the dealership just laughs at them and says there isn't a recall on the part. The speed limit on the road I was on was 55 mph so being shot down to 20 mph while my car jerked unexpectedly was very dangerous for me and my son in our vehicle and the cars around us. There was no warning and the car hasn't had any problems before besides a slow start about once every other month. This needs to be fixed and recalled before people end up dead.

- Lakeland, TN, USA

problem #17

Feb 192022

Compass

  • miles
I was recently driving my vehicle at a speed of 50mph when all of a sudden the engine light and the electrical light came on and I was unable to accelerate. I was able to pull over. Restart the car and get to my mechanic. A diagnostic was run and it was determined it was the throttle body actuator. I said fix the part. Apparently it is on backorder and there is nothing Jeep can to and the only way you can get one emergently, is to have your car break down The following day I was driving and my vehicle completely stopped without warning. I was able to pull over. My car was not drivable and had to be towed. I called Jeep and the service manager laughed and said the part was on backorder. My brother was able to find an aftermarket part to replace it. I filed a claim with Jeep to cover it and replace the part and they told me there is no recall and they will not do it. My car is 6 years old, which is not old for a Jeep. Upon looking on-line, this is an ongoing issue with Jeep Compasses since 2015. Jeep knows this is a SAFETY issue and they are not recalling the part. If I was on the highway when this happened, I would have been killed. There is no warning at all. You are at a speed and then the car just shuts down. There is no warning. This needs to be investigated as it is a serious safety defect with the vehicle that Jeep knows about and is refusing to put the safety of their customers first.

- Horsham, PA, USA

problem #16

Aug 202021

Compass

  • miles
This morning (08.20.21) I was driving to work when about 1 mile in I was going 45mph and my car started stalling, causing it to drop to 10mph. The engine light and traction control light are consistently on. The electronic throttle control light is constantly blinking when I have the ignition on. My car has been in limp mode all day and will not go over 10mph. I almost got hit by the car behind me when it happened and almost hit someone else trying to get out of their way. I-??ve been looking into it all day and I found that there was a recall -??S89-?? on Jeep Compass 2016 made anytime between May 9, 2016 and July 15, 2016 and which came equipped with 2.0-liter or 2.4-liter 4-cylinder engines. Mine was manufactured July 15, 2016 and is a 2.0-liter.

- Bonham, TX, USA

problem #15

May 262021

Compass

  • miles
Occasionally, while driving, the vehicle will exhibit catastrophic electrical system failures. I was driving home just last night, and my headlights, turn signals, horn, windshield wipers, dash lights, hazard lights, and cruise control all turned off. I was able to limp it home with the help of someone driving in front of me, because I could not see. Imagine doing 45 mph on a turn at night, in an area with no streetlights, and all of a sudden your headlights and running lights turn off. I'm lucky I didn't hit a tree. No hazards means no one would have seen me on the road waiting for help until it was too late.

- Hayes, VA, USA

problem #14

Oct 212020

Compass

  • 51,000 miles
I was driving and my vehicle went into limp mode while driving on highway, the check engine light, traction control light and electronic throttle control light came on, pulled over turned my vehicle off, waited a few minutes turned my vehicle back on just check engine light remained. After work that day my check engine light went off... rpms had been fluctuating randomly for about a week.. got in my car this morning and check engine light was back on and traction control comes and goes. Numerous vehicles made by fca that have the 2.4 engine across the board have multiple throttle body issues causing this to happen.

- Kenosha, WI, USA

problem #13

Oct 162020

Compass

  • 68,000 miles
All warning lights flashing on and off randomly and dinging while in motion. Also vehicles doesn't want to accelerate and rpms jumping up and down.

- Cohocton, NY, USA

problem #12

Sep 112020

Compass

  • 68,000 miles
The contact owns a 2016 Jeep Compass. The contact stated while driving approximately 30 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle fluctuated between 0 - 1,000 RPM. The vehicle was towed to bay Chrysler Dodge Jeep Ram (636 15th St, panama city, fl 32401; (850) 785-1591) and it was stated that the cam shaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that VIN was not included in a recall. The approximate failure mileage 68,000.

- Panama City Beach, FL, USA

problem #11

Aug 282020

Compass

  • 110,000 miles
About 2 weeks ago after I put gas in the car the check engine light came on we checked everything cannot figure out anything wrong with it then the airbag lights came on so we took the battery out put it back in and reset the lights. The check engine light came on the next time I drove it. Roughly 3 or 4 days after that it was morning it was misty the roads were wet I went about 5 blocks took a right turn went another 5 blocks took a left turn and all the sudden anti skid lights came on then the airbag light came on and then the lightning bolt light came on the car had no power. Soi pulled it over and we had it towed home I had a diagnostics test in it's C1221 I believe was the code we have not drive it since.

- Tracy, MN, USA

problem #10

Aug 152019

Compass 4-cyl

  • 50,000 miles
Stalled and end board..

- Manor, TX, USA

problem #9

Dec 012019

Compass

  • 57,000 miles
The contact owns a 2016 Jeep Compass. While driving 40 mph, the vehicle hesitated and the electronic throttle controller warning indicator illuminated. The contact stated that the failure persisted. The vehicle was not diagnosed or repaired. The contact was concerned that the failure was related to NHTSA campaign number: 16V907000 (engine and engine cooling). Neither the dealer nor the manufacturer were notified. The failure mileage was 57,000.

- Charlotte, NC, USA

problem #8

Oct 012019

Compass

  • 40,000 miles
Limp-home mode occurred three occasions while driving at approximately 30-40mph on city street. Diagnosed as faulty throttle body

- Philadelphia, PA, USA

problem #7

Jul 142019

Compass

  • 55,213 miles
About 3 weeks ago my car started stalling out on me out of nowhere, I took it to a mechanic so they could try to diagnose the problem, they thought it was the battery so I bought a new one( $183). 2 days later the car started stalling out on me again while driving on the freeway a cop had to push my car out of the way because I was blocking traffic and in an unsafe location, I had to get it towed ($80) & took it to a different mechanic to diagnose the problem ($198) they said my car had a safety recall due to the crankshaft/camshaft sensor they recommended that I should take it to the dealership because that is the manufacturers fault and Chrysler will fix it for free. When I went to the dealership they said my car does not qualify and that I would have to rediagnose my car for $200 and pay $540 for them to fix this issue which I am not at fault for. I asked if I would be able to get a rental through them they said I would have to pay out of pocket for it. I started a case with Chrysler on 07/29 and am still waiting on the specialist to review this. I am frustrated. Every day that goes by is another day that I have to figure out how to get to work whether it be asking for a ride or paying for a rental out of pocket. I would understand if I got in a wreck and the sensor messed up I would pay for it myself no questions asked. All I'm asking is for Chrysler to honor the safety recall and fix this issue. If you were in the same position I'm sure you would be stressed out as well. The car is not safe and has left me stranded while I was driving, now 4 times. My car is 2016 there is no reason this should be happening!!!! also, I have kept all receipt and would like to be reimbursed for the headache & unnecessary charges that this has caused me.

- Missouri City, TX, USA

problem #6

Jul 062019

Compass 4-cyl

  • 49,626 miles
The contact owns a 2016 Jeep Compass. While driving approximately 30 mph, the accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was taken to harr Chrysler Jeep Dodge (located at 110 gold star blvd, worcester, MA 01606, (888) 596-0203) where it was diagnosed that the electric throttle body needed to be replaced. The vehicle was repaired. The manufacturer was contacted. The approximate failure mileage was 49,626.

- Worcester, MA, USA

problem #5

Dec 152018

Compass

  • 59,000 miles
Sometimes when driving it stutters and acts like it can't catch up to the speed that I'm going.

- Windsor Mill, MD, USA

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