10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
24,922 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Jeep Compass:

Unsubscribe any time. We don't sell/share your email.

problem #41

Jan 172025

Compass

  • miles
The problem happened twice, this month: First incident, waiting at a red light, light turned green, I took foot off of the break and car turned off. Placed hazards on, put car into park and turned car off and then started back up. Reserving out driveway, went to shift from R to D and my car turned off. I placed the gear shift back into park and turned the car back on. There was no warning lights or lamps when this happened. I called the dealership where I purchased the car to confirm if there were any recalls. They asked for my Vin # and stated there was no recall for this type of problem. I found online that other 2016 Jeep compass owners, did have the same issues occur and it was a crankshaft recall. Due to my manufacture date of 10-15, this was not considered a recall problem.

- Gloucester City, NJ, USA

problem #40

Oct 292024

Compass

  • miles
While stopping for red lights, stop signs, or traffic congestion the gas pedal lost power. I would have to turn the key off and back on again to regain acceleration.

- Verona, PA, USA

problem #39

May 012024

Compass

  • miles
Unknown

- Avondale, AZ, USA

problem #38

May 132024

Compass

  • miles
Crankshaft position sensor was replaced twice in 2022 and once in 2023. It now needs replaced again

- Kokomo, IN, USA

problem #37

Apr 152024

Compass

  • miles
On Sunday, 4/14 as I was driving, my Jeep suddenly lost power and stalled. I was able to get to a median. I waited a few minutes, started the vehicle and was able to reach my destination. The next day I was driving on the highway at approximately 65mph when the engine shut off again. Fortunately there was not a lot of traffic and I was able to coast to the berm of the road. The check engine light came on. Family members came to help. We started it a few times and tried to drive but would only get a mile or two and the same thing would happen. I had to have it towed to a repair shop near my house. The mechanic drove it the next day to see if it would act the same way. He also lost power and it stalled again. He told me that the code that came up was a crankshaft sensor failure. He replaced the part the next day.

- Forest City, PA, USA

problem #36

Dec 152023

Compass

  • miles
My passenger side headrest imploded on my 2016 Jeep Compass without an accident or collision. Dealership is only replacing the passenger side headrest; told me that they weren't doing the other side because it hasn't deployed yet.

- Mesa, AZ, USA

problem #35

Aug 102022

Compass

  • miles
Whenever I fill up my vehicle with gas when driving down road it starts sputtering and jerking like it is going to stall out. It will do this even when going down an interstate at 65 miles an hour. After having driven it for a few days and the gas drops down the problem goes away. This started within a couple of weeks of my purchasing it in July of 2023. I took it the garage but they told jeeps just shifted hard. This isn-??t a shifting problem because it wouldn-??t be shifting when I-??m on the interstate.

- Lebanon, NH, USA

problem #34

Jul 062023

Compass

  • miles
I bought my car in Oct 2022 and it ran fantastic until this summer (July 2023) when it shut down while drive. The shop told me it was the crank shaft sensor. FIXED it. But that didn't fix the stalling issue. Had my car towed back in and they ran it, ran a lot of test on it. Finally they let it run for 30mins and found out that when the car heats up, it stalls. They told me this has to do with the sensor/engine/transmission and basically since it's hot outside as the car heats up it sends a message to the engine/transmission to shut down.

- New Castle, DE, USA

problem #33

Jan 012023

Compass

  • miles
When turning key stalling to start car. Finally car wouldn-??t start and I went to auto services and they said I probably needed a new battery. So I purchased a new battery. Now it-??s about two months later and car is hesitating/stalling to start again as I try crank the car up.

- Williamsburg, VA, USA

problem #32

Mar 082023

Compass

  • miles
While driving, our jeep suddenly turned off. We had to immediately pull over to get out of traffic. When we tried restarting it would act like it wanted to start but the engine would never actually start, & we noticed the ETC dash light was lit. Pulled out the manual, followed the instructions with no luck. My husband got out & opened the hood & noticed a burning smell. That is when we decided to call a tow truck. I had driven the jeep earlier that day to & from work & for an errand after work with no problems & no warning lights. The vehicle is @ the dealership now, but since we didn't have an appointment I've been told it may take up to 3 weeks before they can get to it.

- West Des Moines, IA, USA

problem #31

Sep 202022

Compass

  • miles
I was driving my children to school, my car started shaking and hesitating. No engine light came on. We live in the middle of nowhere, poor cell reception. Down the road, I turned onto a main highway and my car continued to shake and hesitated. My car would hardly go forward. I had lots of cars in front of me and behind me. Had cars passing me cause I was going to slow. finally had to pull on side of the road and turned into the airport parking lot. Here I shut off my car, and turned it back on. Finally the check engine light came on. I tried to put jeep in drive wouldn't move forward. I tried to put into reverse and wouldn't move back. My car was on, but wouldn't go any where. I had to call my mom to pick up my kids for school and wait on a town truck driver. The auto repair transferred my car to a transmission specialist who stated my transmission had a lot of damage and I would need a new transmission for over $4400. I believe these jeep compass should be recalled for faulty transmission and faulty warning that anything was wrong with the car. My engine light came on way too late, only at the part where my transmission failed. Seems like a person is owed a light to know to take this in to get fixed. My children and myself could of been killed pulling out into the highway since my car refused to go anywhere. THis is the worst vehile I have ever own. SO cheaply made. Now I have to pay $4400 when my husbTand is on Dialysis 3 times a week, and i need this car to drive him there!!!

- Levering, MI, USA

problem #30

Jun 172022

Compass

  • miles
Friday 06/17/22 Parked care to go to excise class for 1 hour, when returned the car was running/had been started, I thought maybe the key control hit another set of keys in my pocket however, when I arrived home, and cut car off, and went in house the car started again and this happen several times that day.06/18/22 went to Walmart and parked car, when returned to car and unlocked the car door, the car automatically locked it self, I unlocked it and it locked itself again.then when got home locked the car and went inside the house, the car then started up and was running again. also, the Radio AM/FM stations not working, only the Sirius radio stations are.

- Tampa, FL, USA

problem #29

Apr 032022

Compass

  • miles
The Jeep will stall/stop running at various points while in motion, when stopping, when starting. There is no rhyme or reason as when this might occur. I can have the ac running or not, the heater running or not. There is no mechanical process that shows me this will happen. It is completely random. I understand there was a replaced part as part of the Chrysler S89 recall in April of 2017, which is out of warranty according to Chrysler. The problem is still persisting and is a safety issue for me considering it stalls randomly and while in motion. I purchased this vehicle from carmax in June 2021 with no notice of the former recall and issue.

- Phoenix, AZ, USA

problem #28

Jul 162021

Compass

  • miles
Vehicle loses power while driving. Has issues with steering, acceleration, brakes.

- Searsport, ME, USA

problem #27

Jun 172021

Compass

  • miles
My car is intermittently stalling on idle....

- Grand Rapids, MN, USA

problem #26

Mar 052021

Compass

  • 64,505 miles
I was driving my car and I turn on the "air conditioner" I hear this awful noise coming out of my glove box area, it was so startling that it took my eyes off the road and I hit a tree. I have the sound coming on every time I drive my crashed car.

- Phoenix, AZ, USA

problem #25

Mar 022021

Compass

  • miles
I am getting a knocking sound coming from the passenger side in the glove box area when I turn on my "heater" and "ac" from the control button in the dashboard area. I am sitting in the car after starting up the car and then there is a loud continual noise coming from the glove box on the passenger side of car. I need to know is this a "recall" issue in this year and make of Jeep" please help me find out what this means in my car. Is it dangerous to me as the owner" thank you for your kindness in this matter.

- Phoenix, AZ, USA

problem #24

Aug 052019

Compass

  • 0 miles
For a while now when my car accelerates between 3 and 3.5 rpms the throttle control sensor goes off, and when that happens traction control turns off check engine light goes on and I cant go over 20mph.

- Epsom, NH, USA

problem #23

Mar 012020

Compass

  • 80,000 miles
Car throwing catalytic converter code. Was in shop 3 times this year with engine issues. Stalling out on me in the middle of nowhere. Misfiring on multiple cylinders. Driving up hills overheats losses power only goes 40 mpr up hills. Cuts out randomly.

- Santa Margarita, CA, USA

problem #22

May 202020

Compass 4-cyl

  • 48,950 miles
ABS 4wheel drive and traction control light stay on and won't come off and since they popped up I've been having issue with my acceleration. It's been causing my car to randomly stop accelerating while I was driving on the highway. My 4wheel drive light pops on a few minutes after I start driving but the other 2 lights stay on all the time.

- Gardner, MA, USA

Read the next 20 complaints »