10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
21,681 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Jul 132024

Compass

  • miles
Vehicle displayed an air bag light for the passenger seat. I disconnected the battery let it sit for an hour. Then I cycled the key to run and back to off. I checked the seat connectors and detached and reattached the connectors. Then reinitializes the battery. I got in the vehicle turned the key on and cleared the codes with a obd2 tool. When the airbag module cleared the side curtain and front airbags deployed with the vehicle not running.

- Haltom City, TX, USA

problem #10

Mar 072024

Compass

  • miles
Airbag light came on for about four days I called dealership but then went off for a week, so appointment was canceled. After that airbag light came on again scheduled another appointment by time I reached dealership light was back off. After diagnostic was performed results came back Airbag Module Internal Failure needed to be replaced and reprogram

- Youngstown, OH, USA

problem #9

Aug 272023

Compass

  • miles
I was driving my vehicle and out of nowhere the airbag in the driver's seat exploded. The vehicle is available for inspection. I almost wrecked. The vehicle has not been inspected by thr manufacturer yet. I left a message for the service manager at my local jeep dealership. There were no warning lights on prior to deployment.

- Monticello, GA, USA

problem #8

Nov 092022

Compass

  • miles
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse, turning off and on engine fix the issue for a few minutes.

- Van Nuys, CA, USA

problem #7

Mar 202021

Compass

  • 119,632 miles
Air bag warning light stays

- Vicksburg, MS, USA

problem #6

Oct 012020

Compass

  • 52,000 miles
All of my lights came on out of nowhere then car wouldn't turn back on. After diagnostics it was determined to be an electrical issue with the wiring harnesses & also was told that there were issues with my airbags being able to properly deploy. Vehicle was on. Vehicle was in motion at about 30-40mph. I was fortunate enough to make it home and be able to park my car and I was fortunate I wasn't on a highway or it could have been a very dangerous accident.

- Worcester, MA, USA

problem #5

Sep 242020

Compass

  • miles
I was in a head-on collision on 9/24/2020. The car is being inspected for repairs now and I am dealing with the insurance claim at this time. My airbags did not go off at a speed of 35-40 mph, striking the vehicle that was at-fault, and then a metal pole. Fortunately did not have my daughter with me.

- Dallas, TX, USA

problem #4

Dec 252018

Compass 4-cyl

  • 58 miles
Accident on 12/25/2018 the truck was deam total but no air bag was deployed, .....

- Milwaukee, WI, USA

problem #3

May 032018

Compass 4-cyl

  • 17,800 miles
Takata recall my Jeep was T-boned, by on coming traffic. Both doors on the right side, were smashed in. The doors were smashed in, meaning the doors were inoperable. The doors can't be opened, or shut. None of the air bags, in the entire vehicle deployed. Updated 9/19/18

- Evansville, IN, USA

problem #2

Apr 042018

Compass

  • 48,000 miles
The contact owns a 2016 Jeep Compass. While driving approximately 5 mph, the driver's air bag deployed without warning or impact. The contact stated that the air bag exploded and burned both of her hands. In addition, the contact suffered chest and abdominal pain from the impact of the air bag explosion, which required medical attention. Enterprise car sales (501 S. governor printz boulevard, lester, pa 19029) was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000.

- Philadelphia, PA, USA

problem #1

Feb 132016

Compass

  • 1,000 miles
This car was a rental car. My spouse was driving this car and was involved in a car accident. He was hit by a car and then pushed into another car. The Jeep was totaled but yet not one airbag was ever deployed. There was supposed to be six airbags in this vehicle but not one ever deployed. My husband suffered a minor head injury as a result.

- Burleson, TX, USA