7.9

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,200 miles

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problem #2

Apr 012018

Compass

  • 10,000 miles
The contact owns a 2017 Jeep Compass. While driving between 25-30 mph, the emergency brake indicator illuminated. The contact stated that all the instrument panel indicators illuminated and she was instructed to park and restart the vehicle. The vehicle was taken to sansone Chrysler Jeep Dodge (90-100 us-1, avenel, NJ 07001), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 10,000. The VIN was not provided.

- Staten Island, NY, USA

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problem #1

Oct 012017

Compass

  • 400 miles
The contact owns a 2017 Jeep Compass. While driving between 20-25 mph, the emergency brake erroneously self activated abruptly and stopped the vehicle. In addition, the electrical system malfunctioned and caused the instrument gauges to stop operating and the interior lighting remained illuminated. The vehicle was taken to putnam Jeep/Chrysler in burlingame, ca who indicated that the failures were due to a computer software update issue. The computer software was updated, but the failures continued. The manufacturer was notified of the failures. The failure mileage was 400.

- San Mateo, CA, USA

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