10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,911 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Jeep Compass:

Unsubscribe any time. We don't sell/share your email.

problem #37

Apr 082024

Compass

  • 158,000 miles
The contact owns a 2017 Jeep Compass. The contact stated that when the vehicle was started, the ABS, traction control, and other unknown warning lights illuminated. On another occasion, while driving at approximately 15 MPH, the tires locked up and unlocked. The vehicle was taken to a dealer where it was diagnosed that the PCU sensor needed to be replaced. The vehicle was not repaired, and the vehicle was towed back to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 158,000.

- Ellijay, GA, USA

problem #36

Sep 122022

Compass

  • 42,000 miles
The contact owns a 2017 Jeep Compass. The contact stated that while his wife was driving at undisclosed speeds, the vehicle stalled on several occasions. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. The VIN was not available.

- Sunny Isles Beach, FL, USA

problem #35

Aug 262022

Compass

  • miles
Question 1: The Auto stop start system went out last October or November and I couldn't get it into the shop with in the warranty because they wouldn't schedule it. After that in February my battery started dying and I had to replace my battery 5 times now. That's when starting in August all of my instrument cluster/panel would light up and it would start my lights on the inside of the car to flash, radio to start cracking and the doors locks switching back and forth. It then will start flashing the ABS warning. The ABS warning wont stay on but it will ding and flash about every 2-5 minutes. Then it will show the pull over safely vehicle ill shut off soon and begin locking up my front driver side tire and rip you into on coming traffic. Then it will start going into limp mode and then revving up on its own. Question 2: The tire being squeezed by the brake will rip you around and start turning the whole car into the other lane/ oncoming traffic. It will also start shutting down. Question 3: A mechanic at O'Reilly's ran system diagnostic and then looked it up and saw that Campaign NO: 17V740000 and Campaign NO: 17V301000. Question 4: No. Question 5: The only issue started in October/ November of 2021 and that was the start stop system went out and the dealership wouldn't see me and told us not to worry because it wasn't important. Then the battery dying every couple of weeks and constantly needing jumped or replaced. Then came the the ABS warning and then the whole car shutting down and locking the drivers wheel up in August.

- Sagle, ID, USA

problem #34

May 202022

Compass

  • miles
Engine hesitates on acceleration, throttle assembly warning light comes on, traction stability warning light comes on.

- Brooklyn, NY, USA

problem #33

Oct 262021

Compass

  • miles
My vehicle continually stalls when driving or at stop lights. Sometimes it will start back up other times I have to have it towed.

- Colleyville , TX, USA

problem #32

Feb 152021

Compass

  • 119,521 miles
My vehicle went from not being able to control acceleration or accelerate and making a strange sound while in motion while the RPM was steady going up, to not accelerating at all while in motion, to not shifting gears, to not doing anything in less than 24 hours. I was on the highway when I first noticed all of the problems. I had to pull on side of the road multiple times. It was scary and dangerous being on side of the road as a woman at night with very little lighting in the area. When the vehicle didn't want to do anything at all it was parked.

- Donaldsonville, LA, USA

problem #31

Feb 022021

Compass

  • 63,000 miles
When driving, the car will randomly not accelerate on the highway, will not accelerate when first driving after turning the vehicle on, or not accelerate after the vehicle reaches 40 mph or above. The transmission also has had, since first purchasing the vehicle, where it will randomly stall or hiccup before suddenly recatching and working correctly.

- Grand Rapids, MI, USA

problem #30

Jan 292021

Compass

  • 40,000 miles
The Jeep will randomly downshift so hard it will make a terrible sound while throwing all passengers forward. It also has done this shifting up as well but is more likely to do it while downshifting. Has already been brought to the dealership and was given a transmission update electronically but things were just as bad the day after I left the dealership so I can assume that the updates are not effective to handle this. From how hard it shifts it sounds like something is going to snap.

- Pequot Lakes, MN, USA

problem #29

Jan 012020

Compass

  • 37,000 miles
My struts as well as 2 of my cousins with the same make and model Jeep have all been a problem. So there has to be an issue with Jeep Compass struts

- Chicago, IL, USA

problem #28

Nov 172020

Compass

  • 71,649 miles
Transmission shifts back N forth very bad. Only 71,649 miles. Need to fix it. Please.

- Brunswick, OH, USA

problem #27

Nov 142020

Compass

  • 92,000 miles
I was getting onto the freeway got up to 60 miles an hour I saw my alternator light blink then my traction control light came on and the motor lost all power and now they're telling me that my throttle body is bad and I see a lot of complaints on the internet about Jeep Compass throttle bodies

- Parma, OH, USA

problem #26

Oct 302020

Compass

  • 29,000 miles
My low oil pressure light came on. I took it to get the oil changed as it was due for an oil change anyway. They told me my oil level was 3.5 quarts low and that I needed to take the car to the dealership to have it looked at because it shouldn't be using that much oil between regular oil changes. I took it to Jeep where they didn't even look at the vehicle and just told me that this engine is known to burn that much oil between oil changes and Jeep deems it as 'acceptable' because the owners manuel states to check oil levels at every fill up and add oil as needed to maintain a safe oil level. How is it even acceptable for a brand new 2017 vehicle to burn 3.5 quarts of oil between regular oil changes" why does Jeep find it acceptable that I need to carry oil around in my car 'just in case' it gets low? why are they not fixing this issue"!

- Mills River, NC, USA

problem #25

Jul 052020

Compass 4-cyl

  • 41,700 miles
I was in the kwik trip carwash with my engine on and in park, when the vehicle, ( a 2017 Jeep Compass 4X4 high altitude), suddenly goes forward and the only way to stop was to turn the engine off. The brakes didn't stop it. This happened on July 5th 2020, at approximately 9:20 pm in shawano, wi.

- Shawano, WI, USA

problem #24

Jun 172020

Compass 4-cyl

  • 72,898 miles
While driving the engine light comes on, input the car in park and then try to put it back in gear and it won't go. I shut the car off and it will then go in gear. This is the second time this has happened, as well as when I get to around 2500 RPM the transmission misses.

- North Royalton, OH, USA

problem #23

Mar 212020

Compass

  • 39,000 miles
My Jeep has been having shifting problems, where it will stop and tell me I have to park before I shift as I am driving. The "D" on the shifter will blink and it will read I need to be in park to shift. I pull over, have to put my car in park, and then try to restart my vehicle. It takes several attempts to restart it. This has been happening as I am in the middle of driving and about to go to a light or stop sign. If you come to a stop, it completely brakes and you cannot move it. Thankfully, this has only happened on a street not the highway, but I am scared that it might. I have seen on the internet that this has been happening to other people with Jeep, and it has escalated to a serious wreck. I do not want that to happen. I feel I should not have to pay for this problem, especially when my lease is almost up.

- Bridgeville, PA, USA

problem #22

Feb 172020

Compass

  • 58,802 miles
Car has been repeatedly stalling when going into a turn or coming to a stop. Low oil pressure light will flash at times while driving. Stalls and low oil pressure warning flash sometimes occur at the same time, sometimes do not. Car recently stalled while going 35mph on a highway. Requires stopping car, putting into park, and then restarting, which takes 10-15 seconds for starter to get engine to turn over. When at idle in park, throttle does not respond to gas pedal.

- Leesburg, VA, USA

problem #21

Jan 262020

Compass

  • 46,728 miles
While driving on freeway this morning the vehicle drivetrain disengage and was not able to accelerate with warning message showing place car in park - select mode - something to that affect - this the second time this has happened- first time on freeway- thank goodness traffic was next to none I think this is very serious!!!!!

- Detroit, MI, USA

problem #20

Jan 042020

Compass

  • 22,000 miles
My 2019 Jeep Compass has had numerous safety concerns, especially related to the engine and the push-to-start feature. Most recently, I have been in (D) drive, both stationary (I.e at a red light) or in motion (I.e highway, main road, side street, rotary) and both on a city street and highway when the vehicle's dashboard alerts me to shift the car into the (P) park gear. I can feel the car start to decelerate when it send this message. First, I shift the car into the desired gear (P), then brake locks itself so that I am unable to use to push-to-start feature and place the car back into drive. This has happened to me 4X/more. I have had my car in the service center at the dealership twice for the issue and they are unable to find the actual problem. It seems to me that it is the engine/push-to-start feature. In 2017 I had a defective battery and the car acted very similar, so I am thinking it may be the battery again. I filed a claim/case with Jeep today. I am awaiting proper documentation from the service center in terms of invoices. My life is at risk due to this huge safety issue.

- Brighton, MA, USA

problem #19

Dec 092019

Compass

  • 28,423 miles
2 times the same incident occurred 6 months apart, once in June 2019 mileage 22046 and once in December 2019 mileage 28423. Bought the car brand new in 2017. Oil is dissappearing!! the oil pressure low light will flash on - there is a loss of power - while driving - no warning! then the light will go off. Drive to oil change business to have them check the oil level and the Jeep will be 3 to 3.5 quarts low. No leak present or oil seen. Engine seems to slip while driving before this happens.

- Burleson, TX, USA

problem #18

Feb 012019

Compass

  • 20,000 miles
The contact's daughter owns a 2017 Jeep Compass. While driving 30 mph, the vehicle seized in the middle of the road. The driver was able to restart the vehicle within five minutes. There were no warning indicators illuminated. The vehicle was taken to central Jeep Chrysler Dodge Ram of raynham (located at 191 us-44, raynham, MA 02767, (508) 823-0101) where it was diagnosed that it needed a pass and oil change. The vehicle was repaired, but the failure recurred on September 25, 2019. The driver stated that a warning message appeared, indicating to restart the vehicle; however, the vehicle was unable to turn off. While depressing the accelerator pedal, the vehicle failed to accelerate and was unable to shift into any gear. The vehicle was taken back to the dealer. The contact attempted to contact the manufacturer, but was unsuccessful. The failure mileage was 20,000. The VIN was not available.

- Raynham, MA, USA

Read the next 17 complaints »