10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
14,867 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jan 072024

Compass

  • miles
Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty.

- Bulverde, TX, USA

problem #5

Jun 292023

Compass

  • miles
This car is having tons of electrical issues. From wire malfunctions in the radio to the ORC module failing. All lights for air bags, abs breaks, check engine, and everything electrical are beeping and flashing. The air bags will not work if I get in an accident and I've read they can deploy at any time while I am driving! If you look online, Chrysler/Jeep has LOTS of ORC failure issues and have even recalled for this for it before. This issue should be covered for until at least 100k miles. Some people have had this ORC module fail at as little as 18k miles. I still have 2 warranties on this car and not one covers it. Chrysler/Jeep should be responsible for fixing this. It is a risk to to peoples lives. I'm not understanding why this is still an issue in 2023 with no penalties to Chrysler/Jeep when it's been happening for over 10 years!? I'm hoping writing this will add one more person to the lost of issues Jeep has so something can be done about it.

- Front Royal, VA, USA

problem #4

Oct 182022

Compass

  • miles
Air bags did not go off in accident

- Auburn, ME, USA

problem #3

Feb 282021

Compass

  • 55,702 miles
I ran a stoplight and hit another vehicle going 25-35 mph. My airbags did not deploy. The point of impact was drivers side front.

- Pensacola, FL, USA

problem #2

Jan 202020

Compass

  • 30,000 miles
I traveling at a speed of approximately 55mph when a deer jumped onto the road. I hit the deer smashing the front end of my 2107 Jeep Compass. Most of the damage is on the drivers side front end & drivers side front quarter panel. My vehicle shut down however I was surprised after hitting the deer that my air bag did not deploy.

- Brussels, WI, USA

problem #1

Feb 102018

Compass

  • 3,500 miles
Driver side impact. Side airbags did not deploy.

- Brunswick, OH, USA