10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
11,150 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Feb 012025

Compass

  • miles
Wiring compartment under the front wheel well is completely eroded away which caused my vehicle to completely stop driving and turning on. When looking at the whole wiring harness under the wheel well, wires were completely falling out of where they connect to the fuses because of how bad the erosion is. I was driving my car with my 4 year old child in it on the highway and it started to jerk, lights started flashing on the dash, including the airbag light, and then all at once shut completely off, lights went out, would not start back up at all. I had it towed back to my house and now it will not start up at all. I replaced a bunch of parts to it and then that is when I discovered that it was the whole wiring box under the wheel well that had corrode a bunch of wires. When hooking up the battery to try and jump it to. see if it would start, the wires that were loose started sparking and almost caught fire.

- Port Leyden, NY, USA

problem #7

Jan 062025

Compass

  • miles
Unknown

- Theresa, NY, USA

problem #6

Jan 072024

Compass

  • miles
Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty.

- Bulverde, TX, USA

problem #5

Jun 292023

Compass

  • miles
This car is having tons of electrical issues. From wire malfunctions in the radio to the ORC module failing. All lights for air bags, abs breaks, check engine, and everything electrical are beeping and flashing. The air bags will not work if I get in an accident and I've read they can deploy at any time while I am driving! If you look online, Chrysler/Jeep has LOTS of ORC failure issues and have even recalled for this for it before. This issue should be covered for until at least 100k miles. Some people have had this ORC module fail at as little as 18k miles. I still have 2 warranties on this car and not one covers it. Chrysler/Jeep should be responsible for fixing this. It is a risk to to peoples lives. I'm not understanding why this is still an issue in 2023 with no penalties to Chrysler/Jeep when it's been happening for over 10 years!? I'm hoping writing this will add one more person to the lost of issues Jeep has so something can be done about it.

- Front Royal, VA, USA

problem #4

Oct 182022

Compass

  • miles
Air bags did not go off in accident

- Auburn, ME, USA

problem #3

Feb 282021

Compass

  • 55,702 miles
I ran a stoplight and hit another vehicle going 25-35 mph. My airbags did not deploy. The point of impact was drivers side front.

- Pensacola, FL, USA

problem #2

Jan 202020

Compass

  • 30,000 miles
I traveling at a speed of approximately 55mph when a deer jumped onto the road. I hit the deer smashing the front end of my 2107 Jeep Compass. Most of the damage is on the drivers side front end & drivers side front quarter panel. My vehicle shut down however I was surprised after hitting the deer that my air bag did not deploy.

- Brussels, WI, USA

problem #1

Feb 102018

Compass

  • 3,500 miles
Driver side impact. Side airbags did not deploy.

- Brunswick, OH, USA