10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
14,343 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Jeep Compass:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #92

Aug 112021

Compass

  • miles
In April my vehicle started stalling when I would turn the corner. Then it died when my son and I were going down the highway at full speed. It just stopped running I had no power to move anymore. Then it would not sure off so I could start it again, now it is hit or miss if it will start I had to buy a jump box so I could go to the store or work. Today the auto start light came on, I am in fear for my families safety. I have reported it to Chrysler multiple times, taken my vehicle to two different dealerships all refusing to help the second dealer refuses to look at it to determine what the issue could be without me paying them first. I am scare we are going to stall again in the highway and get killed. Please help.

- Kansas City, MO, USA

problem #91

May 012021

Compass

  • 49,239 miles
The contact owns a 2018 Jeep Compass. The contact stated that while coming to a complete stop, the vehicle would stall. The contact had to restart the vehicle in order to drive again. The failure would occur 3 times every week. The vehicle was taken to the dealer and the dealer test drove the vehicle for 16 miles, however, the dealer could not replicate the failure. The vehicle was then taken to another dealer Cerritos Dodge Chrysler Jeep RAM (18803 Studebaker Rd, Cerritos, CA 90703) but the dealer could not replicate the failure. The vehicle was not repaired and remained at the dealer Cerritos Dodge Chrysler Jeep RAM. The manufacturer was made aware of the failure and advised the contact to take the vehicle to another dealer for diagnosis. The manufacturer also opened a case but denied buying back the vehicle. The failure mileage was 49,239.

- Carson, CA, USA

problem #90

May 102021

Compass

  • 46,000 miles
Coolant temperature shoots up (hot) for 5 -30 seconds then engine stalls. Can't restart or stalls in the middle of driving. Has happened stationery, in motion, turning, freeway and city streets. Also can has happened all 4 seasons: Fall, , spring, summer and winter. Has been happening for 2 years and no dealership can find out what's wrong.

- Draper, UT, USA

problem #89

Apr 162021

Compass

  • 36,500 miles
I have a 2018 Jeep Compass latitude and on numerous occasions have had the car stall at red lights when shutting off from braking, when releasing my foot from the brake the car failed to accelerate with other vehicles behind me. In these instances I have had to put my car in park and then power it off and restart it as the quickest fix. This has also happened to me in drive thrus while stopping to pay and at stop signs, all doing the same thing after braking and the automatic start/stop engaging. The other issue I have had has occured while driving down the road/highway. This has happened to me three times now. In one instance I was going 30 mph and my car just stopped accelerating and the power stirring no longer would work, the screen displayed a message saying to put my vehicle in park and that my vehicle needed to be started before it could be shifted and the D shown on my dash was blinking. When the car started to slow I tried to pull over, but my power stirring wouldn't work and I was froced to stay in the middle of the road. Another time I was truning a corner at a red light and in the process of the turn going around 15 mph my car dash showed the same message and performed the same way with no power stirring. The third time I was going 55 mph down a highway and the car did the same thing. In each of these instances I put my car in park, pressed the break and the start button and the car did not start, on the second time it did not start as well and sounded as if my car was not going to start at all and stalled like the battery was dead, which it clearly was not. Eventually the car starts and I could then shift to drive and proceed as normal. This is not okay though, and extremely dangerous. My car is not very old and does not have a lot of miles on it at the times these occured I was at 31,000- 36,000 miles.

- Amboy, IL, USA

problem #88

Apr 112021

Compass

  • 28,544 miles
My car flashed a warning to "stop safely vehicle will shut off soon" and car shut off automatically while I was driving on a city street! there is a powertrain control module recall for this make and model but mine wasn't included, I guess. A car going down the street and suddenly coming to a complete, uninitiated stop is extremely scary and dangerous. I would think if this is happening, then the PCM should be replaced, but the dealership isn't on board with this. They say there is nothing they can do since they can't re-create the error. My simple google search has shown this to be a very common problem with the 2018 Jeep Compass.

- Broken Arrow, OK, USA

problem #87

Apr 122021

Compass

  • 46,250 miles
The vehicle was stopped at a traffic light and the start/stop feature was engaged. When my foot was taken off the brake, the vehicle would not restart like it was supposed to. I put it in park and tried to restart it and it would not restart. The battery was not dead as the lights were working as well as many warning lights illuminated on the instrument panel. This is the third time in three years that this vehicle will go to the dealership for a similar issue. The diagnoses seems to be different each time, but ultimately I take it in for the same issue and it still has not been fixed. This is a safety issue that left me stranded in the middle of four lane highway. The last time it happened the vehicle went into limp mode on the interstate. Eventually this is going to cause a major accident and could possibly kill me or my family. It's happened twice in start/stop mode at a stop light and once in motion on the interstate at 70mph.

- Theodore, AL, USA

problem #86

May 302018

Compass

  • 734 miles
I had problems with my car when it was jerking while I was driving. Finally the shop found the problem valve sticking. They replace it.

- Rockford, IL, USA

problem #85

Mar 282021

Compass

  • 3,000 miles
Car suddenly shut down on me automatically while pulling onto highways at 60mph it engaged parking brake and displayed a message on screen that stated "place shifter into park and restart". I headed for the dealership instantly. After oil consumption test it was determined that the engine would be replaced. Engine was replace mid November 2020. Not even 3000 miles on the new engine it once agian stalled out and engaged parking brake. Oil is not low. "check engine light" is on and car bogs down when accelerated. Can not drive in normal traffic. Almost like transmission is going. I have two children under 2yrs old an its our only car! I expressed my concerns about the saftey of the Jeep and it definitely is not 5here at all! my wife and I do not trust driving this vehicle one more mile.

- Kenosha, WI, USA

problem #84

Mar 202021

Compass

  • 44,000 miles
Car dies while driving for no reason. Intermittently. Transmission intermittently jerks into gear. Instrument panel intermittently does not come on until restart. Key fobs (main fob and spare) intermittently do not function. (batteries are not the issue)

- Cicero, IN, USA

problem #83

Feb 152021

Compass

  • 35,000 miles
Hand brake, part # 6mf41lxh-aa, switch br 08058060, due to vehicle design and being acceptable to underneath rain water, puddles, slusshes, but no high waters or floods, when engaged in park will not disengage, and not movable, and must be transported to be factory or dealer repaired/ replaceed at a high owner expense plus the inconvience of not having use of the Jeep.

- Nashville, NC, USA

problem #82

Apr 102020

Compass

  • miles
When shifting vehicle will jolt and make a pop noise mostly when driven long miles and then shifting between speed limits, going through roundabouts, stopping and going,

- Green Bay, WI, USA

problem #81

Feb 012021

Compass

  • 43,000 miles
During acceleration and deceleration (mostly on inclines or highway travel), the shifting of the engine/transmission seems to "slam" into different gears. I was told by the dealership they cannot check for issues with the drivetrain if there are no check engine lights on the instrument panel. This happens randomly but is increasing in frequency.

- Corning, NY, USA

problem #80

Dec 062020

Compass

  • 64,222 miles
Vehicle randomly overheats then gets back to normal. Variable valve actuator failed. And also causing multiple cylinder misfire. Swishing noise occurs as well.

- Beltsville, MD, USA

problem #79

Sep 092020

Compass

  • 34,000 miles
Auxiliary battery in this causing major other issues within the car. Causing power to transmission to be delay and resulting in both your check engine and check transmission lights to be activated.

- Saint Petersbur, FL, USA

problem #78

Dec 062020

Compass

  • 62,032 miles
1) 10/29/2020 I was driving on the highway with the cruse control on when the car made a loud thump, jumped out cruse control, shut off, check engine light came on. After sitting for a bit, car started but would not go over 25 mpr back to town. At the signal light, when stopped, the car started to go in reverse. Was able to stop it again, and got it to dealership. They said it needed a computer update. 2) 12/06/2020 1 month later, driving on the highway home from work at night, car did it again, check engine light came on. I was able to get the car to the side of the road. After sitting, it started, but would not run over 25 mpr. And this time at signal light stopped, the car surged forward and almost hit the car in front. The car is going back to the dealership asap. This car is very dangerous

- Gardnerville, NV, USA

problem #77

Dec 042020

Compass

  • 45,500 miles
While driving at approx 30mph the vehicle stalls and message center reads "to shift, vehicle must be stopped" then states "shift to P then desired gear. The restart is rough. Vehicle is 2.5yrs old with 45.5K miles.

- Chatham, NJ, USA

problem #76

Dec 022020

Compass

  • 29,256 miles
'18 Jeep Compass- in repair shop 19 times for 55 individual repairs (several reoccurring) with only 14 completed repairs. Had loaner 119 days in 2yr- 15 attempts to repair transmission (differential) noise 6 attempts to repair stop/start warning and function 5 attempts to repair A/C 5 attempts to repair microphone (not resolved) 2 attempts to repair remote start issues 2 damages caused by shop 35 electrical repair requests 25 transmission/mechanical repair requested. I'm not able to upload my excel summary nor the service and loaner documents due to the upload limitations, please reach out and I can send a different way.

- Ankeny, IA, USA

problem #75

Oct 172020

Compass

  • 44,320 miles
The engine uses excessive oil and the transmission does not shift properly

- Tippecanoe, OH, USA

problem #74

Oct 222020

Compass

  • miles
Car keeps stopping at light and not wanting to turn back

- Grand Prairie, TX, USA

problem #73

Oct 172020

Compass

  • 45,130 miles
Today while driving on the highway, my car started to jerk which then the check engine light popped up with the transmission light saying it needed to be serviced. Once that appeared in the middle of me driving on the highway my car failed to accelerate. It stalled on me in the middle of the highway where everyone is driving 65 mph and it gave me no time to move over to the side of the road. I immediately turned my emergency lights on. Once the car came to a complete stop it jerked and the power on the car went off, so it put it on emergency brakes and said to step on brake and push start. I turned the car completely off and turned it back on, so I began to drive again with caution but the check engine light was still there. I drove for a mile and the transmission light message popped up again, which then cause my vehicle to jerk and stall again in the middle of driving. It put it on emergency brake but this time I was able to move to the side of the road. I let the car cool down so I turned it completely off again. This is not the first this has happened. Its very dangerous and unacceptable. I have taken it to the dealership several times and the mechanics have no idea what it is. I need to get this fixed because its not safe for me or others driving around me. I do not feel safe in this car because random things appear and cause the car to fail while in driving. There was no message or warning about anything.

- Alexandria, VA, USA

Read the next 20 complaints »