Car keeps stopping at light and not wanting to turn back

- Grand Prairie, TX, USA

Today while driving on the highway, my car started to jerk which then the check engine light popped up with the transmission light saying it needed to be serviced. Once that appeared in the middle of me driving on the highway my car failed to accelerate. It stalled on me in the middle of the highway where everyone is driving 65 mph and it gave me no time to move over to the side of the road. I immediately turned my emergency lights on. Once the car came to a complete stop it jerked and the power on the car went off, so it put it on emergency brakes and said to step on brake and push start. I turned the car completely off and turned it back on, so I began to drive again with caution but the check engine light was still there. I drove for a mile and the transmission light message popped up again, which then cause my vehicle to jerk and stall again in the middle of driving. It put it on emergency brake but this time I was able to move to the side of the road. I let the car cool down so I turned it completely off again. This is not the first this has happened. Its very dangerous and unacceptable. I have taken it to the dealership several times and the mechanics have no idea what it is. I need to get this fixed because its not safe for me or others driving around me. I do not feel safe in this car because random things appear and cause the car to fail while in driving. There was no message or warning about anything.

- Alexandria, VA, USA

The contact owns a 2018 Jeep Compass. The contact stated that the computer independently turned off and reset itself. The gear shifter became inoperable. The contact stated that the vehicle shutoff while driving with an unknown warning light illuminated. The vehicle was taken to jason lewis Chrysler Dodge Jeep Ram located at 120 auto ln, sparta, tn 38583 however, the technician was unable to duplicate the failures. The vehicle was taken to East Tennessee Dodge Chrysler Jeep Ram located at 2774 N. main St, crossville, tn 38555, where it was stated that there were many unspecified failures with the vehicle. The technician stated that the vehicle needed to be kept for over a month for comprehensive diagnostic tests. The manufacturer was made aware of the failure and suggested that the contact leave the vehicle with the dealer and request a loaner vehicle. The vehicle was not repaired. The failure mileage was approximately 17,000.

- Crossville, TN, USA

Vehicle has randomly shuts down while driving street or highway. Service transmission light comes on while driving and car decelerates which is extremely dangerous at highway speeds. Back up camera instrument panel intermittently does not work. I am sure there is more but at this time this is all I can think about as my daughter, son-in-law and grandbabies are stuck on the side of the road 250 miles from home. Most recent occurrence today with transmission light.

- Spring, TX, USA

When driving down the road if I make a complete stop the autostp engages will not disengage until Jeep is in park and turned off and on. The emergency brake will also randomly engage. Cause me not to be able to move. Also have had times were the brake pedal is stiff and cant start the Jeep.

- Bedford, TX, USA

When the vehicle is parked after being in motion, I often get an error message for the transmission followed by a check engine light. When this happens, the vehicle has a hard time shifting. By this, I mean that whenever I shift into another gear the vehicle stalls then has an abrupt shift that moves the entire vehicle. If the vehicle is not turned off for a minimum of 30minutes, the vehicle will not exceeds speeds of 35 mph. The vehicle also continues to make a noise that sounds like it is being forced into motion.

- Cicero, IL, USA

The contact owns a 2018 Jeep Compass. The contact stated that when the vehicle was started, the gear shifter failed to shift to the desired gear. The engine icon illuminated. The failure recurred. The contact called the larry H. miller Chrysler Jeep Dodge Ram riverdale dealer located at 1481 w. riverdale rd, riverdale, ut 84405, and was not given a callback. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The consumer has stated the problem has occurred more than once.

- Ogden, UT, USA

Stop/start not available, backup camera goes out or does not work, engine is super hot high heat, check transmission ligh, check engine light, amber stop start light, putting in reverse and car will die out or hesitate, only 14,000 miles 2 years old all these symptons came on this week. Truly frustrating 2 year old car and its rediculous how bad this is. I will never buy this Compass or Jeep again.

- Coconut Creek, FL, USA

Battery died and requires jump starting every time I turn the vehicle off. It took an hour to start my vehicle today. It is believed to be a voltage regulator issue just like other models of this vehicle but my VIN says it isn't eligible for the recall.

- Jasper, GA, USA

Was driving on the highway 65 miles an hour car completely shut down emergency brake was engaged. Message popped up on dash stated to shift car in to park and restart. I went from 65 miles an hour to the side of the road in the matter of seconds a semi almost crashing into me. Pulled over restarted the car, started driving to the dealership when it happened to me again on the way. Left car at dealership was told the next day I needed to purchase an oil change. Dealership said there was no oil on the dipstick and no other problems were found. I am 1000 miles away from an oil change. The dealership said that these cars consume oil excessive amounts that means 5 quarts of oil has been consumed in between my oil changes. I do not trust driving this car myself or with my family. I had no indication or warning that oil levels were even low. Want me to get an oil change and do a 500 mile check for 3000 miles I do not trust driving this car for even 5 miles. Jeep nor dealership will not do anything else until he consumption test is complete. I have also read other complaints stating they are getting replacement engines put in and they are the same engines with no problems fixed.

- Kenosha, WI, USA

Initially service transmission message, appears on the car when it was turn without moving for more than 10 minutes, after that if there was an intention of changing the gear of the car (drive or reverse) the complete cars move like a mayor part was broken. After turning on the car and turning off the car 2 times the message disappear and the car can start moving freely. The car was taken to service and the dealer service explain that it was an incorrect plug. Weeks later the event was repeated but now running at a speed of 60 miles per hour. When the message appears while running the car instantly reduce the speed, which is very danger at this speed, and when pressing the accelerator the engine does not respond and can not exceed 30 miles per hour. This has happened multiples times, and it has been 'corrected' in different ways by the dealership, changing battery and correcting misplaced cables, now it happens every day. It is important to state that I was able of changing the car at the dealership but the same error happens on the new car.

- Boqueron, PR, USA

Will not start when pressing the "start engine" button it was stationary. It also completely stops and locks into place then goes automatically into emergency brake when turning or coming to a stop.

- Chicago, IL, USA

The car transmission indicator is coming on. Having a slow time to accelerate and drive

- Jacksonville, FL, USA

The contact owns a 2018 Jeep Compass. Contact stated that while driving at 35 mph, the check engine warning light illuminated. The accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the vehicle failed to exceed 35 mph. The vehicle was towed to commonwealth Dodge Ram (6408 preston hwy, louisville, ky 40219 (502)785-8360), to be diagnosed. The mechanic was unable to duplicate the failure or provide a fault code. The vehicle was not repaired. The failure recurred several times. The vehicle was taken back to the same dealer and the transmission control module was replaced but failed to fix the vehicle. The manufacturer was made aware of the failure but no further assistance was provided. The failure mileage was approximately 17,468.

- Louisville, KY, USA

I own a manual 2018 Jeep Compass with around 14,000 miles. This has happened twice now. I noticed, and not sure if it is a coincidence or not, after the car has idled a bit. Each time the car makes a terrible rattling noise. The car loses power, has no pick up, goes limp. It is a manual, and when I put it in 1st or 2nd gear, it will not go above 2rpms on the dial. I usually shift when it gets to 3. no warning lights of any kind come on. I managed to get it not to stall on the highway, but both times I have not had to stop at a light or anything. Both times I let it sit overnight, and it was fine in the morning. After the first time I took it to the dealership and they found nothing. I have contacted Chrysler and have a case number.

- Trenton, NJ, USA

The fuel hand is inaccurate I had a half a tank of gas started it and it randomly said I had 423 miles to E which it has never said not even with a full tank of gas ever since then it's like it drinks the gas it's supposed to be getting more than 120 miles a tank a gas every two days I have to put gas in it or the gas hand is lying. When driving sometimes it feels like something kicks it in the rear it doesn't always do that but it's occasionally and I'm concerned that maybe something is wrong with the transmission there's only 46,000 miles on it I've never had a vehicle that at least once a week it feels like something kicks it or hits it in the rear before it takes off it gets up to 6 or 7 sometimes before it will even change gears when I take it to the garage they say nothing is wrong or they changed the air filter.

- Williamson, WV, USA

The contact owns a 2018 Jeep Compass. The contact stated that after switching the transmission shifter to the reverse position, the vehicle erroneously drove forward over a curb, hit several trees, and a parking pole. During the crash the vehicle destroyed. The vehicle was towed away. No injuries were reported. A police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer was not notified of the failure. The failure mileage was 26,000.

- Anderson, SC, USA

At the end of February 2020 my 2018 Jeep Compass engine would seize, while I was driving. It would shut off, and automatically put on the parking brake. I would no longer be able to accelerate, I'd lose power steering, and then it would struggle to restart. This obviously put me at high risk for causing an accident or being involved in a collision. Before the engine shut down, I would see "cannot shift while vehicle is in drive" on my dashboard screen. I had it towed to dealership, as I was rightly terrified to drive it, and they said it was a loose electrical shifting wire. They stated that they secured it and that it should be fine. It happened again two days later, this time with no dashboard screen indication, only the D on my gear stick flashed, and I brought it back. Upon inspection the dealership said that I was out of oil and this was triggering the engine shut off. I was 800 miles over for an oil change (that I had scheduled but was unable to drive to because of the car malfunctioning) however my car had given me no indication whatsoever that it needed oil. I now must go back to the dealer in 1000 miles for an oil consumption test. Dealership predicts I may possibly need a new engine. My car also jerks when I switch gears and at times it struggles to start. Even if the engine is replaced there is no guarantee that the car engine won't seize again if it is low on oil, or thinks it is, and I shouldn't have to manually check the oil of a 2018 vehicle that I purchased with the expectation that it was safe and reliable. Really disappointed with Chrysler. I've owned Jeep in the past that were great and lasted forever. This is really something that Chrysler should consider recalling the whole make/model for. I'm afraid to drive anywhere or have other people in my car. My car is a liability not a safe passenger vehicle.

- Westerly, RI, USA

I've been getting this car serviced every 2-3 months for the same issue since I first leased it in July 2018. I've been saying it's a transmission issue, I get ignored. My car has stopped working in the middle of the road and highways for the entirety of my lease, it happened again on 3/1/2020 and the service department finally took it in. After almost a week of not touching it, they finally took a look at it and confirmed that it was the transmission. They now don't know how long it's going to take to fix and they want to charge me out-of-pocket for a rental car to use until they decide to fix it. This was a brand new vehicle that left the lot with 0 miles on it, I had to go through a recall and countless moments where I was scared to drive it, and no one batted an eyelash. This dealership is rude and careless, they just want to make money off of people. I should not be paying for a leased vehicle that is clearly damaged. This last time that it happened, I was going 35mph on a local road and thank goodness there wasn't many drivers around and no accidents occured.

- Hackettstown, NJ, USA

Multiple times the low oil pressure light flashes. In a few instances the car stalls and doesn't want to start back up leaving you stuck. Luckily we've never been hit when this happens. Usually happens going up a hill or around a bend. Oil level in car is good and changed every 3-5000 miles. It doesn't matter if the car is fully warmed up or cold engine. Doesn't matter if gas level is at a 1/4 or 3/4 tank. I checked for recalls and there was a recall for this problem in the previous model year but it says it's not for my vehicle even though it's the exact same problem. This has happened multiple times with the stalling and probably 25 times the low oil pressure light has flickered on.

- New Cumberand, WV, USA