10.0
really awful- Crashes / Fires:
- 3 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 9,558 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Radio (display) keeps shutting off and takes minutes to reconnect, brought into dealership say they cant find anything wrong with it it. Has done it 2 more times since then. Here a loud noise when running between 35pmh-45mph, brought into dealership and they said noise is coming from drivetrain, found starcase for exact conditions and engineering is working on a soultion, no dtc's. was sent on my way. We just purchased vehicle in March of 2018. Not a happy customer!
- Hastings, MI, USA
I bought my Jeep Compass 2018 in April of 2018. When I was finally able to drive it at night I realized the touch screen and instrument panel did not dim when the headlights came on as it says that it will do. It makes it very difficult to drive at night with how bright the displays are.
- Culpeper, VA, USA
Lights of the instrument panel are not able to be dimmed.
- Sharpsville, PA, USA
All 24 warning lights came on and the vehicle came to a complete stop on 3-4 occasions. Towed to dealer on 3 separate trips. Dealer has not offered another car yet. I was driving and the warning lights came on and the car stopped and I could not get it started back, so I had it towed.
- Detroit, MI, USA
Multiple issues with car display, and dimmer capabilities. Navigation screen and backup camera blindingly bright when dark out, creating safety hazard. Had instrument panel cluster software update recall work completed but issue not resolved with recall work. Problem persists when vehicle is in motion and stationary.
- Dumont, NJ, USA
When I adjust the forward collision preferences settings it show me "selected" and I can back to the main menu and come back again to this option to check and continues selected, but when the ECU sleeps (turn off the vehicle) and I turn the vehicle back on after 30 seconds the forward collision preferences are showed set in the default values, my custom values are not saved, so it is very dangerous to trust this security function. Also at the time of starting the advance in the morning, when the vehicle is cold by the ambient temperature, the front brakes produce a loud noise when braking gently, as when the ABS is activated during a sudden braking, but after a few minutes of normal driving and braking this stop happening.
- Austin, TX, USA
Instrument cluster is very bright at night, affecting the ability to see the roadway. Instrument cluster does not dim when attempting to adjust brightness. Instrument cluster does not adjust to compensate from daylight to darkness. Rear view camera is extremely bright at night, affecting the ability to recognize probable hazards in roadway. Due to this brightness, the eyes take time to readjust to the dark environment when vehicle is put back in drive. These issues occur when the vehicle is in motion and stationary.
- Austin, TX, USA
Vehicle unintentionally 'remote' started in my closed garage. Vehicle was stationary.there is no option, either by software interface or mechanical means to disable the 'remote start' feature. I suspect the key fob was inadvertently pressed while in my pants pocket. I am aware that the remote start function times out & the engine stops after 15 min but in a closed garage the carbon monoxide levels could become hazardous. This is a convenient feature but owners should have the ability to disable it or possibly a third fob button press would make it safer.
- Chocowinity, NC, USA
Problem relates to 2018 Jeep Compass latitude. When vehicle is placed in reverse, the 8.4" uconnect screen shows the backup camera at full brightness. This is blinding and makes it impossible to see when backing up. This is going to cause an accident. There is no way to adjust this. Even when the gauges and screen are dim from normal driving, as soon as reverse gear is selected, the screen jumps to full brightness.
- Hartsdale, NY, USA
Instrument cluster lighting control including dimmer, headlight 'on' sensor, dash ambiant light sensor, related software do not function properly. Unable to dim dash at night with dimmer control & or 'auto night dim' does not function. The blinding brightness of the dash at night is not only discomforting it is hazardous. This fault is well documented on internet forums & youtube videos.
- Chocowinity, NC, USA
Instrument panel and infotainment screen dimmer control does not work. The light from these screens is too bright at night. It is unsafe to drive the vehicle at night because the glare from the screens makes it difficult to see forward.
- Dallas, TX, USA
1. instrument panel lighting cannot be dimmed: Blinds driver during night driving. 2. the speedometer scale does not change from mph to kph. This becomes very problematic when crossing from the us to Canada!
- Fort Lee, NJ, USA
The instrument panel dimmer switch is inoperable. The speedometer, and entire gauge cluster, is stuck on full brightness during nighttime driving and is very dangerous as it is blindingly bright in my face.
- El Paso, TX, USA
There is an issue with the sensor controlling the brightness of the console and navigation screen. At night, the brightness gets set to the highest setting, which is absolutely blinding, and the dimmer switch does does not work. This is a safety issue and is causing harm to my eyes.
- Centreville, MD, USA
The instrument light sensor malfunctions and keeps all the interior lights (except dome lights) in full brightness all the time which makes it very dangerous driving at night.
- Huntington, NY, USA
I had my vehicle diagnosed due to interior lights do not dim at night leaving the Jeep very bright and dangerous. I have called Jeep and they refuse to fix the issue or give me a solution on what to do! they still refuse at of today 9/26/17.
- Spring Glen, NY, USA
- Spencer, OH, USA