10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
9,558 miles

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« Read the previous 20 complaints

problem #217

Feb 112023

Compass

  • miles
The auto start stop stopped working. My car overheated in May 2022 which I paid 900 dollars for repair. Also screen went out on Dec 2021. My car is in the shop now because it stopped on the freeway and the hot start/stop stops the car from moving.

- Houston, TX, USA

problem #216

Feb 062023

Compass

  • miles
On 2/6 I was driving down the road and my coolant tempature went from the middle all the way to high. My car turned off and locked up and then turned back on. This happened again on 2-9 and 2-13. The dealership said the electric, wires, coolant sensor, and coolant system were fine. There were no air bubbles, leaks or gas seeping into the coolant system.

- Columbia, MO, USA

problem #215

Feb 012023

Compass

  • miles
For the second time this week, the emergency brakes have engaged while my vehicle was in motion. Both times in the middle of a busy intersection. The car gives me about 5 seconds to try to get to somewhere safe before it totally cuts off. Luckily both times i was able to put hazards on, get a clear path to the side of the road and fidget with it until it started up again. Terrifying to think that i could lose my life or cause someone else to get seriously injured because my vehicle just STOPS in the middle of driving. With NO WARNING, and literally only seconds to react.

- Baltimore , MD, USA

problem #214

Jan 092023

Compass

  • miles
Question #1: Power Window Circuit. No voltage found in circuit. The rubber protective cover to the electrical connector of the power window circuit was not fully on. Because of that large amounts of corrosion was discovered on both the body and door harness sides of connector. Extended warranty WILL NOT cover corrosion. Therefore, the consumer is forced to pay thousands of dollars out of pocket to fix in order to have drivers side window operate again. Drivers side window will not go up or down. Question #2: Can't operate the drivers side window in case of an emergency. The service tech advisor at the dealership noted that the corrosion could spread to other electrical wirings throughout the vehicle causing the the car to not operate whatsoever. Question #3: Problem was confirmed/reproduced at dealership when vehicle was brought in for inspection. Question #4: No Question #5: No warnings signs whatsoever. Was very abrupt and random. First occurred just a few weeks ago.

- Grand Rapids, MI, USA

problem #213

Jan 232023

Compass

  • miles
Coolant overflow thruogh the repirator and that coolant drop in the computer of the transmition, and don't let the car star or turn off bucouse ther no comunication, end, and I think is a manufactuere defect

- Fajardo, PR, USA

problem #212

Dec 132022

Compass

  • miles
The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can-??t see anything. There is no other way to use these functions besides the screen and it is not visible.

- River Oaks, TX, USA

problem #211

Nov 172022

Compass

  • miles
After being serviced by my vehicle-??s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I-??ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.

- Menifee, CA, USA

problem #210

Feb 102022

Compass

  • miles
The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don-??t injure a pedestrian or cause an accident. When I took it to the dealership, they said they-??ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.

- Redford, MI, USA

problem #209

Dec 272022

Compass

  • miles
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.

- Brigham City, UT, USA

problem #208

Dec 102022

Compass

  • miles
All lights randomly flashed on dash then the vehicle stalled in the middle of traffic. This is the third time it has happened, and the dealership had claimed to have fixed it. Just had brand new batteries installed to ensure sufficient voltage, and it still happened. 32k miles.

- Bangor, ME, USA

problem #207

Nov 182022

Compass

  • miles
The auxiliary battery has failed at least 3 times (2018) and been replaced, as well as the main battery. When this happens the car is dead in the water, even the SiriusXM Guardian controls on the rear view mirror do not respond leaving you in dangerous situations. You are unable to contact emergency services for a tow, or emergency vehicles. The dealership said it was faulty batteries but has had to replace them one more time after replacing the ones they say were faulty by manufacturer. The dealership wants additional money for tracing the issue but the car is just out from warranty by a few months. Prior to this, the dealership did not trace to find any shorts and the batteries were confirmed to be malfunctioning. There are no error codes found when this occurs. Dealership has confirmed MANY Jeep Compass have had the batteries replaced.

- Pueblo, CO, USA

problem #206

Oct 052022

Compass

  • miles
Drove the vehicle I purchased and the lights on the dash board began to illuminate at 2500 miles. The u connect would go black, the dash lights air bags, emergency break, cruise control, etc would illuminate. The the car would shift out of gear automatically put in park flashing, and die in the middle of the freeway without warning, has happened like 3 times, now I am scared to drive it due to the safety of myself and others. I would have to restart the car and it would jerk, then be fine. The hood light would display hood open when it isn't and multiple other lights. Told the wiring harness is melted causing the problems. Lights that come on are Advanced Driver Assistance Systems (ADAS) Check engine, Transmission light, Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning

- Bedias, TX, USA

problem #205

Nov 242022

Compass

  • miles
Since taking over ownership in 2020 of a 2018 SUV that currently has only 61,000 miles I've had electrical issues with the auto start/stop warning light coming on/off intermittently. I was told by that make and model dealership that that happens for several reasons and was of no large concern. I've had the 1 electrical recall 'reprogrammed', but then my car wouldn't start on Thanksgiving. Replaced the main battery then took it back to dealership, $180 later was told the steering gear rack needs replacing. I've heard a clunking sound in the steering for about 2-3 weeks. How with so few miles is that possible? After replacing battery they also said all old codes should've cleared from system and hadn't so they cleared them. I've also noted multiple times that the coolant seems to run on the low side periodically. I've already had warranty replace the washer fluid resevoir next to a hot engine component in 2021. The engine does not appear to cool as it should to me and the placement of hoses and electrical is so tight together this has me wondering if it affects the electronic controls to EVERYTHING. Had I not noticed the steering issue myself, no error or warning messages have displayed on the vehicle. It will not properly calibrate test itself and it is $1800 for this steering part and my warranties have all expired after only 2 years. Multiple electrical components seem to be reported issues as well as steering and engine issues for this year and model. I'm ready to trade it in! I feel the maker needs to re-evaluate this model and make several changes to ensure a safe and reliable vehicle as I do not feel safe to even drive it now even after dealer said I could for now. Problem will worsen, and I have a bad taste in my mouth of this maker now anyhow. I loved my car, now I'm left clueless as to what would be safe and reliable. Service reports and receipts can be uploaded if needed to verify the Dealerships notes and Services performed.

- Heathsville, VA, USA

problem #204

Dec 022022

Compass

  • miles
I will be driving and suddenly the car stops. The parking break comes on and the car won't start. Takes awhile to get it restarted. It seems dangerous and as I've googled seems like a problem all across the board not just me.

- Madison, OH, USA

problem #203

Nov 242022

Compass

  • miles
While driving, car began to overheat. I have recently completed an oil change where all my fluids are topped off to ensure proper functionality. Upon inspection, the coolant is completely empty and the car continues to use up coolant as it is used. Car becomes overheated within minutes of driving. When turning on the car occasionally, the dashboard flashes and does not work.

- San Mateo, CA, USA

problem #202

Nov 162022

Compass

  • miles
Vehicle has shut down while driving during three separate occasions between 2021 and 2022. While driving, the vehicle flashed a message across the dashboard stating wording about the Electric system and the coolant levels went up, the car stopped for a few seconds, the parking brake came on, radio went off (car powered down) then everything went back to normal. The coolant levels went down, the message disappeared, and I proceed to driving to my destination.

- Columbia, SC, USA

problem #201

Nov 152022

Compass

  • miles
I was driving my daughter to school going 25-30 miles per hour and the car engine shut off as we were moving on the road. I didn-??t realize it was off until I couldn-??t move the steering wheel. The car stopped in the middle of the road disrupting traffic. The lights on the dashboard were on but the engine wouldn-??t start. The dashboard message said -??place the car on Parking, press the break and push the button to turn on the car-??. I attempted several times to place the car in Parking but it wouldn-??t recognize the shift. Finally after several harsh attempts of going from Drive to Parking on the shift, the lights went off and the car recognized being on Parking. I was able to turn the car back on and drove it to the dealer. This is the second time that the car shuts off, the first time I wasn-??t driving it though. It stopped working while warming up with the Auto Start feature and parked. It was asking for the same -??to place the car on parking-?? but the car was already on parking. Eventually we unplugged the battery and plugged it back on and after 20ish minutes the car turned on again. No code was detected by their computer scanner. Mechanic claimed I may just need oil. No diagnosis as of today.

- Irvine, CA, USA

problem #200

Nov 132022

Compass

  • miles
My car will flash a "Coolant Temperature Too High" message, vehicle shuts itself down. There is no way it-??s too hot and it is really unsafe for my car to just shut down.

- Wichita, KS, USA

problem #199

Aug 152022

Compass

  • miles
1. The car will stall while driving at highway speeds and/or will turn on the emergency brake after stopping due to a stop sign or traffic. Yes this is available for inspection. 2. Not as of yet, Jeep said it was a battery problem. 3. The vehicle has been inspected by Jeep. 4. There were no signs or symptoms of the problem prior to failure. It occurred from one day to another and has not stopped.

- Lynn, MA, USA

problem #198

Oct 292022

Compass

  • miles
About two weeks ago got to my destination ok. As I was leaving I tried to start the car and the brake pedal was hard to push. The car would not start but it would turn on. Nothing was left turned on before I started it. I looked at the voltage and it said 12.0. I kept turning on and off and the car would not start just turn on(radio and lights). Finally said maybe a jump would help. I found someone who could jump my car and it finally worked. Voltage went up to 14.2. My battery was changed exactly one year ago by a jeep dealer. Then this week I was driving on a local street and at a red light I stepped on the accelerator to go, the run stop feature stalled my car and shut it down. My breaks went hard, the voltage went down again. I was stuck on the street. I turned my hazards on to notify other cars. My son was in the car with me too. My anxiety level shot up. Ive had one too many issues with this car. I left the car off for about 10 mins and tried starting it again. Finally it turned on, weak, and all the lights went wonky but then it got stable and started running. I prayed that I get home safely. I did, and made an appointment to the service dealer. It is at the shop right now and they are trying to diagnose my car. Definitely a safety concern.

- Brooklyn, NY, USA

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