10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
9,558 miles

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« Read the previous 20 complaints

problem #197

Oct 162021

Compass 4-cyl

  • miles
My car lost acceleration on nj Garden state highway driving 65 miles. Luckily I was driving in the right lane as this happened. I quickly flashed my hazards as soon as I noticed, to alert drivers behind me. My car slowly moved onto the side of the highway. My breaks would not fully stop the car. It finally stopped on its own luckily. I stayed on the side of the road for about a few good long mins trying to figure out what to do or WHO to call. I then tried turning on the car again to see if it would start. It turned on and the oil warning blinked for like one second. That was it. Never stayed on like other cars do. Not one warning beforehand. From my experience of owning other cars, if your car is running low on oil, a warning light comes on and stays on until the oil is changed. Not this car, only this one second. I was heading into nyc and I just prayed my car wouldn-??t shut down on me again until I got to my destination. Luckily got home safe and made an appointment to a mechanic. They told me my car consumes more oil than the average car and therefore I would have to change it more frequently. This is the reason my car malfunctioned. How is this safe? Especially that the car doesn-??t give a warning, this has given me so much anxiety. I could have gotten into a major accident. Now I have to guess whether I-??ve driven x amount of miles and now I have to change the oil. Such a safety hazard.

- Brooklyn, NY, USA

problem #196

Nov 032022

Compass

  • miles
My 2018 Jeep Compass, Limited stalls out as I am driving. The headlights have never worked and when they do work they are intermittent.

- Austin, TX, USA

problem #195

Jun 012021

Compass

  • miles
My Jeep has had intermittently headlight issues, along w/ blind spot not working on driver side, + start/stop doesn-??t work. I-??ve had the headlights replaced, didn-??t work. Been told that because issue isn-??t happening when in dealers care, then they can-??t fix for other issues. -??this didn-??t start happening until UCONNECT bricked my radio system with an update and I had to get it repaired (took two months) -?" I firmly believe it-??s a electrical issue that stems from that but nobody (Jeep) is listening.

- Fort Worth, TX, USA

problem #194

May 052022

Compass

  • miles
The Jeep started to get vertical lines in the 7 inch u connect screen. At first you could tap it and it would reset. Now, it is completely covered with vertical lines, the radio works, however the problem is the back camera does not show what is behind you due to the screen covered in vertical lines. It also does not show any information it is suppose to.

- Springfield, MO, USA

problem #193

Oct 312022

Compass

  • miles
Car is stopping while driving at highway speed (second time in a little over a month). Car was taken to Spartanburg dodge after first incident. They claimed it was due to unknown factor and then claimed it was low on oil, which was not true as there was no warning or low oil warning. this car belongs to my daughter and the dealerships think that women are not knowledgeable enough to know of the oil situation. On public forums, there are many sites telling of exact problem and the dealerships will not take responsibility for the situation.

- Laurens, SC, USA

problem #192

May 202022

Compass

  • 42,000 miles
The contact owns a 2018 Jeep Compass. The contact stated he was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated he replaced the battery and alternator himself. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V524000 (Electrical System) however, the VIN was not included. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,000.

- Middle River, MD, USA

problem #191

Nov 082021

Compass

  • miles
Stalled in the middle of traffic and would not switch out of gears almost was rear ended. Acceleration delayed and jerks when accelerating going up hill. Check engine light comes on if idling too long. Constant need for oil changes and burning smell of oil leak. Smoke coming from hood due to oil leak. Misfires and if idle temperature of coolant and transmission increases.

- Fort Worth , TX, USA

problem #190

Apr 022022

Compass

  • miles
The vehicle would not go into gears engine stalled in the middle of road. the engine cut off after it slowed and wouldn't go down. consumes a lot of oil struts tips when turning and bounce when going uphills picked up speed on its on when the highway without pressing on gas pedal

- E.St.Louis, IL, USA

problem #189

Oct 032022

Compass

  • miles
I have not had an incident related to this report. The 8.4" Uconnect screen in my Compass is beginning to delaminate. At this time, about 20% of the screen is affected and has been getting worse over the summer. I have been aware of this problem for almost 1 year, meaning it must have started last summer. The vehicle is available for inspection upon request. I'm submitting this request because a handful of the safety features of my vehicle are controlled through this screen (forward collision, lane departure, blind spot, parking sensors) and severe delamination may render these settings unreachable. This has not happened to me, but other owners have reported "ghost touches" as the sensors begin to fail. This is an issue because the settings can be changed or turned off without the driver's knowledge, resulting in an unsafe driving condition. My local dealership has confirmed through visual inspection that the screen is delaminating. They were not interested in diagnosing the problem without payment. The manufacturer was not willing to work with me outside of the warranty period, and has documented my case.

- Southfield, MI, USA

problem #188

Jul 112022

Compass

  • miles
The Uconnect System on my 2018 Jeep Compass (19,995 miles) is failing/malfunctioning and the Stop/Start Technology has stopped working. Yes, it is available for inspection. After replacing the main battery, my UConnect system stopped functioning properly. It no longer receives a GPS signal rendering the navigation system useless along with the stolen vehicle assistance. Separate from that issue, the screen on my UConnect system is delaminating, which is a bubble that's formed underneath the outer layer. The delamination extends the entire width of the screen on top and covers the area where the time is displayed. This is causing the system to continually flash "Do you want to adjust your clock settings?" and makes a beeping sound every time it flashes. Just like when someone presses on the touch screen. Nothing stops it and it's very distracting. UConnect is the "brains" of the car and controls not only the time, but also navigation, phone, electronic power (heat) to seats & steering wheel, climate, backup camera, and SOS. The screen will continue to delaminate more and cause more system malfunctions and even greater distractions. I have not taken my car to a dealership to get an "official" diagnosis. However, after searching online, I've found that numerous other Chrysler, Jeep, Dodge & Fiat owners are having the same issues with satellite failure after new battery install and delaminating Uconnect screens causing distracting screen notifications. The only warning light displayed is for the Start/Stop malfunction.

- Grand Rapids, MI, USA

problem #187

Jul 072022

Compass

  • miles
The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in July 2022. When attempting to take it to the dealership in Roseville, CA, the service personnel told me I would have to replace the entire screen, and it would cost roughly $1,500. This was without him even having a technician looking at the vehicle.

- Roseville, CA, USA

problem #186

Sep 242022

Compass

  • miles
The vehicle has a backup camera that works intermittently, but frequently shows either a black screen or a frozen image. I have scheduled service at the local dealership on two occasions, had to wait at least two weeks both times because the dealership could not work us in quicker. The camera started operating a day or two before the appointment on both occasions, so the dealership didn't do anything but verify that the camera is operating correctly. Note that this problem is recurring, but the intermittent nature has prevented any real diagnosis by the dealership. There are numerous anecdotal stories on the internet regarding this issue, but there does not appear to be any action by the manufacturer. Also, it is hard to get clear pictures of the screen, but I attached two with the hopes that they help. One basically shows the screen while the other shows the indicator is in reverse.

- Troy, MI, USA

problem #185

Sep 232022

Compass

  • miles
While driving approximately 50 mph with the cruise control on, the engine light came on and said "service engine", the engine shut off and shortly after restarted on it's own. When it restarted it did not allow me to reach the previous speed and would not allow me to restart the cruise control system. It did finally let me reach a decent speed. I parked the car and then later started the car, it appeared to be normal, the cruise control worked again. At home I was able to reset the service engine light. This was dangerous because if there was a vehicle close behind me there would have been an accident.

- Clay, MI, USA

problem #184

Sep 192022

Compass

  • miles
Outragious oil consumption, car shuts down or slows down significantly while driving, check engine light came on and now reads code P1dd2, ive only had this vehicle for 1.5 yrs. And ive had to change oil about 8 times and carry extra oil with me in case it acts up or needs it. Now car wont go over 30 mph and spits and sputters. I just got an oil change done! literally 2 days ago. Plus I just had to replace sway bar links and both front tires due to accessive wear. This vehicle doesnt even have 35,000 miles on it. There should be no reason to replace those things so soon. Please help!

- Homer, NY, USA

problem #183

Aug 302022

Compass

  • miles
My Jeep has been stalling on me my oil lamp came on twice the day before i didn-??t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it-??s stuck

- Clinton Township , MI, USA

problem #182

Sep 082021

Compass

  • 85,000 miles
The contact owns a 2018 Jeep Compass. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. The traction control warning light illuminated and several other unknown warning lights illuminated. The contact waited until the vehicle cooled down and was able to restart the vehicle. The vehicle was taken to the dealer and the contact was informed that the ECM needed to be updated, and the battery needed to be replaced. The manufacturer was contacted and the contact was advised to contacted the NHTSA Hotline. The failure mileage was approximately 85,000.

- Hubert, NC, USA

problem #181

Aug 012022

Compass

  • miles
The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, -??reset-??. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.

- Scottsbluff, NE, USA

problem #180

Aug 182022

Compass

  • miles
The truck just stopped in the middle of the highway. I came to a red light when it turned green the car would not move. The emergency brake engaged and would not disengage to allow the car to be placed in neutral. All power was loss with no warning or check engine notification. Come to find out both batteries were bad. Having the vehicle only 4 months and no one wants to take responsibility for the repairs.

- North Versallies , PA, USA

problem #179

Jun 212022

Compass

  • miles
The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.

- Delaware, OH, USA

problem #178

Aug 102022

Compass

  • miles
Back Up camera says -??check surroundings-?? but is a completely black screen. Sometimes it works, sometimes it doesn-??t-??-?? most of time it doesn-??t work. Sometimes it stays on when I-??m driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issues-??. There should be a recall as it-??s a safety issue!

- Quincy , MA, USA

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