10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
9,558 miles

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« Read the previous 20 complaints

problem #177

Jul 012022

Compass

  • miles
the screen is delaminating this is a safety concern due to the uconnect system is malfunctioning due to the screen issue. there is ghost touching that changes things randomly in the car that is very distracting to a driver on the road.. ie radio stations changing, climate control changes, radio volume control. its quite shocking to be on the road and have the radio start blaring at you. I am worried that the back up camera will be affected by this issue and that is a huge safety issue. i did go to the dealership and they said i am out of the warranty time period for something like this.i have reported it to jeep copr and uconnect and both have said its not currently something they will fix. the bubble in the screen started in july of 2022 and keeps traveling from the top down.

- Gilbert, AZ, USA

problem #176

Aug 082022

Compass

  • miles
Jeep Compass auto start/stop system malfunction causes vehicle to stall upon stopping. This is a significant safety issue as the stalls have occurred when stopping on major highways and interstates and other roadways. Once the stall occurs the steps and duration of time required to restart the vehicle are inconsistent. My vehicle has done this several times this week and is only avoidable if I happen to remember to turn the auto start stop function off. There is no warning that the stall is about to occur. The engine in this vehicle also has been replaced due to high oil consumption causing the vehicle to stop at roadway speeds without warning. I also had to have a door hatch replaced that impacted the vehicles start/stop function as well.

- Canton, GA, USA

problem #175

Jul 012021

Compass

  • 17,000 miles
The contact owns a 2018 Jeep Compass Limited. The contact stated that half of the center display touchscreen was delaminating. The contact stated that the failure had caused the touchscreen to randomly engage and disengage the radio and AC system. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional information was provided. The approximate failure mileage was 17,000.

- Brazil, IN, USA

problem #174

Aug 102022

Compass

  • miles
I own 2 2018 Jeep Compasses and we have the same problem in both vehicles where the start/stop function malfunctions. It will either not work at all, or it randomly will cause our vehicles to stall, this happens more when our oil is low. The vehicles have stalled on me several times while driving in a public road with traffic behind me and almost caused me to crash. One Jeep has already been brought to a JEEP dealer (that charged us almost $100 to check for defects) and they said everything was fine. They do not acknowledge the problem nor do they try to fix it.

- Manchester, NH, USA

problem #173

Aug 052022

Compass

  • miles
The vehicle consumes oil at an alarming rate despite being fixed by dealership. The oil pressure light will come on and stall the vehicle WHILE driving, usually while turning. This will shut off the vehicle in the middle of roads.

- San Antonio, TX, USA

problem #172

Jul 132022

Compass

  • miles
I have a 2018 Jeep Compass with 22k miles. The touch screen panel is delaminating, it started in June at the top of the screen and has already moved almost halfway down the screen. It-??s causing -??ghost touches-??. The radio station changes on its own, the thermostat and seat heaters are turning off and on. It-??s distracting while driving. The headlights intermittently stopped working about a month ago, one headlamp will work, the other won-??t, then they will alternate, then neither will work. I normally keep the headlights on auto. I switched the dial to every setting, tried engaging high beams and nothing. I tried power cycling the car and no change. At one point no lights would come on, fog, parking or running lights. I had to drive home on the highway and backroads with no lights at night. I don-??t know if the lights are going to work when I have to drive at night. I can-??t see the roads in poorly lit areas, other cars can-??t see me and when they do they flash their high beams at me which is distracting. It took me a month to get an appointment with the dealer but they were unable to look at my car the day of service due to staffing issues. I had to reschedule for another day another 2 weeks away. I feel like this is an accident waiting to happen. Overall the Jeep has always had bugs, but nothing like the screen and headlights.

- South Windsor, CT, USA

problem #171

Oct 012021

Compass

  • miles
The unconnect radio worked fine for 3 years until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up and now summer, I can come out and the screen does not work. This cause a safety issue it-??s many blind spots in the vehicle and hard to see when going in reverse! Also the car-??s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. I cannot control the radio, temperature, GPS navigation, backup camera, etc. Google it this is a know issue jeep need to put a recall out on these radios. The infotainment screen is delaminating. Safety at risk: This is a problem because most of the controls for the vehicle are based in the infotainment touch screen. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system.

- White Plains, NY, USA

problem #170

Jul 172022

Compass

  • miles
This situation started back in April 2022. The steering wheel, ABS, Slip Hill, and other electrical lights came on. April 30th I took my Jeep Compass into the dealership where they said the front right sensor was the cause. The part came-in/installed on May 13,2022. Two months later the same thing is happening. The ABS, Steering wheel, Slip Hill, Check engine lights are all coming back on. I was driving when the Jeep stalled out and I got it to a nearby gas station where it took roughly 5mins to get it started again! While driving the Jeep home I noticed it started to smoke, so it has to be towed! The only appoint I can get is a month out! How am I to get around if I have to wait on service, Jeep do something about this issue that has been happening to many of us that Love our Jeeps!

- Hubert, NC, USA

problem #169

Jul 212022

Compass

  • miles
After leaving the freeway, my vehicle completely shut itself down without warning while in traffic. (The "Auto Off" feature was off, so that my car wouldn't shut off at a light.) The dash completely turned off as well as the console. When I attempted to restart it, 4WD service not available and a coolant over temp warning was displayed and showed the coolant temp was all the way at its hottest. Even though the entire drive up to this point showed the vehicle was running at it's normal temperature. After a minute or 2, the vehicle finally started, after blocking traffic the entire time. Now the temperature was showing normal but now the "Auto Off" was disabled was showing on the dashboard. I pulled into a gas station and the vehicle did the same thing again. I opened the hood to find that nothing seemed out of the ordinary and no odd smells. The coolant wasn't bubbling out or going into the overflow. I again had difficulties trying to start the vehicle. Once it started, I took it to the dealership where they couldn't find any stored codes that related to the coolant system, but found a lot of codes that were related to the electrical system, like the pillar airbags had a code along with the taillights and some others I didn't recognize what they would be for.

- Boise, ID, USA

problem #168

Jul 152022

Compass

  • miles
There are so many issues I hope I can get it to fit. I love my jeep but after reading all these problems. Having all of them but showing no recalls. I am frustrated. My car is unsafe. It has left me stranded time and time again. And all I do is put money in it. Something needs to be done about it. 1. Since week 5 of owning my 2018 compass I have been told the alignment is terrible. I have replaced tires over 10 times due to wearing down on the inside before reaching 20k miles. 2. Massive oil consumption. I have a constant oil burning smell inside my vehicle when the ac is on and off. Oil is visible under the hood. My car is very well maintained. Checked daily because it goes so fast. 3. The engine runs so hot you can feel it inside at the floor. 4. The transmission overheats constantly. I drive in no traffic. 5. My main issue now. It just decided to shut off as I was picking my mom up. I was just diagnosed with stage 4 colon cancer and have a colostomy. My jeep left me stranded in 104 degree weather. 100 miles from home. This is my only vehicle. To and from chemo I'm worried it's not going to start. I bought a jumper because I have had to ask for a jump 100000 times. The headlights dim the battery jumps down to 11.4. ever code goes off possible. It is dangerous. 6. The check engine light comes on randomly. The car dies. Won't start. Then 20 miles later it will start fine. Then it won't 7. I have multiple engine faults. They say it is not recalled. I can provide a lot more information. If I can get some answers and help.

- Mountain Ranch, CA, USA

problem #167

Jul 122022

Compass

  • miles
As I was driving my car and was stopped at a red left and when the green light came on my car shut down all of a sudden. My emergency brake turned on and it was not allowing me to turn on my car or drive it. This caused my safety to be jeopardizes because I was on the road and had no warning it was going to turn off on me. Then my engine light went on and i had to have it towed to the nearest mechanic and when they checked the car had 4 codes P0123 P0222 P2111 and U0420. All indicated that it was the Throttle. When my regular mechanic finally checked it he said the Throttle was broken and needed to be replaced. I never had any warning or had my car experience any of this prior to this incident. This car is only 4 years old and now I have to pay over $1000 to have it fixed.

- Glen Cove, NY, USA

problem #166

Apr 172022

Compass

  • miles
My Jeep burns through oil very fast. My oil change sticker will stay I do not need an oil change for 2,000 more miles but my car will shut off WHILE driving and then be hesitant to restart. My engine light will then turn on. I will go to get an oil change and there will be nothing left. I will get an oil change and then everything will be fine again for the most part. There is no recall on my VIN but there needs to be. It is incredibly unsafe because my car has shut off on me while driving and then will not start until after a few attempts.

- Uniontown, PA, USA

problem #165

Apr 252022

Compass 4-cyl

  • 0 miles
I believe I received a faulty vehicle from Brooklyn Chrysler, Dodge, Jeep, Ram. Located at 2286 Flatbush Ave, Brooklyn, NY 11234. I received this vehicle in October 2021 with a dead battery and a faulty engine. I returned the vehicle, and services claimed to fix all the issues. The next day my car completely shuts down on the highway in the middle of traffic nearly causing an accident. I immediately contacted Jeep to let them know my concerns. Since, the car has completely shut down in the middle of me driving multiple times. This is creating a hazardous environment for myself and others. I returned the car to Jeep and told them I am no longer comfortable driving this vehicle especially since I got it within reasonable mileage (18K). I was told that if I wanted to give the vehicle back I would have to pay $10,000 to do so. I expressed that I was not pleased with that amount. They then told me there was nothing they can do for me and I should get a lawyer to dispute this matter. Leaving me emotionally distressed and scared for my safety and the safety of others. I truly believe this car can get in a major car accident due to its condition.

- Staten Island , NY, USA

problem #164

Dec 162021

Compass

  • miles
The wire behind screen gets too hot and none of the controls work. It overheats the screen and it won't turn on. Also it took 15 minutes to unlock the doors more than one time. Something with the lock mechanisms is faulty. In the cold winter the doors won't unlock and open. Very poorly designed. I love this jeep but don't have the money to fix ALL of these issues. It has really low miles too.

- Shillington, PA, USA

problem #163

May 232022

Compass

  • miles
The touchscreen randomly started switching between phone calls, navigation, and other functions of system due to touchscreen separating from the LCD of the unit. Malfunction distracting and disabled functionality of the system.

- Boynton Beach, FL, USA

problem #162

May 102022

Compass

  • miles
The rearview camera does not turn on occasionally when backing up. The center infotainment display will show the welcome agreement screen and will not show the RVC screen. I have to put the car into park and back into reverse to get the RVC to show. Sometimes I have to accept the agreement first. It's very dangerous because I start to backup thinking the display will show but after moving a couple of feet backwards it never shows up or shows up too late. This happens about 1 in 5 times I start the car.

- Clarkston, MI, USA

problem #161

May 022022

Compass

  • miles
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.

- Levittown, NY, USA

problem #160

Jan 052022

Compass

  • miles
Radio, navigation, backup camera touch screen is not working properly and sometimes changes settings, views and stations on its own. When using backup camera this creates a dangerous situation. Radio station changes can be a distraction situation while driving.

- Bridgeport, OH, USA

problem #159

Feb 262022

Compass

  • miles
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.

- Leawood, KS, USA

problem #158

Feb 142022

Compass

  • miles
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn-??t move. Put in park tried to turn off wouldn-??t shut down. Had to put on flashers as I couldn-??t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn-??t matter if I-??m motion or stopped. It will shut down while driving down regular roads.

- Fredericktown , MO, USA

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