10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,772 miles

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« Read the previous 20 complaints

problem #384

Jun 062021

Compass

  • miles
Received notice for excessive oil consumption recall. Took to dealer to fix recalls. Realized nothing is noted of Jeep excessive oil consumption. Constant oil changes and adding oil. Just got another oil change, all filters changed, drove a couple hundred miles. Oil is low. Car has stalled on me in intersection with my baby in backseat. Had to get pushed to side of road. Engine feels shakey/vibrates randomly but often since I purchased brand new. Engine and fan EXCESSIVELY LOUD with no AC and sometimes in am when just started. No weather conditions to affect that. Check engine would be on then turn off. Auto shop would check it and say everything is good. But it-??s clearly not and I-??ve been dealing with these issues since I purchased. I shouldn-??t stress on my vehicle because I don-??t feel safe with my baby. Traveling shouldn-??t drain oil. Thank you for your help.

- Lakeside, CA, USA

problem #383

Aug 242023

Compass

  • miles
When stopping at a light or stop sign, the engine suddenly stop. I have to put on park and restart the car and everything is back to normal.

- Davie, FL, USA

problem #382

Jul 152023

Compass

  • miles
The car burns through oil and at often times is empty, which is not good.

- Bethlehem, PA, USA

problem #381

May 202023

Compass

  • miles
The start/stop function at times stalls car. Touch screen sometimes switches to other things. On/off and screen switch.

- Bethlehem, PA, USA

problem #380

Aug 222023

Compass

  • miles
This isn-??t the first time it happened, I was about to make a right turn at an intersection and the car suddenly stalled with emergency brake engaged and the funny part is that the car wouldn-??t turn off. This car is garbage and it-??s drink oil like a monster

- Bridgeview , IL, USA

problem #379

Mar 012023

Compass

  • miles
My car keeps jerking. I-??m not over the line. My car keeps sounding like engine is revving or down shifting while I-??m driving and I-??m doing the same speed limit. I-??ve taken it in multiply times for this. I-??m told it is normal. I don-??t believe it is. My interment panel will not show me anything except safety & assistance or display. When I go to display. I can only go to nav. Repetition. If I click ok. It shows on off ok to select or arrow to left to exit. Those are the only options on that on setting. and the only other setting offered is safety and assistance. The options there are buzzer volume, speed warning, and Hill start assist. Ok to select or left arrow.

- Milford, MI, USA

problem #378

Aug 032023

Compass

  • miles
I just purchased a 2018 Jeep Compass Limited and the car shuts off unexpectedly while driving. This is a serious safety hazard as the car gives no warning. Someone is going to get killed! The car just shuts off in the middle of driving.I was afraid to drive after two shut downs in the same day, I had car towed to the dealer. Please have these cars recalled! HELP!

- Wilmington, DE, USA

problem #377

Apr 042023

Compass

  • miles
Unknown

- Los Angeles , CA, USA

problem #376

Jul 222023

Compass

  • 83,348 miles
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.

- De Berry, TX, USA

problem #375

Jan 232023

Compass

  • miles
Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.

- Jacksonville, NC, USA

problem #374

Jul 092023

Compass

  • miles
When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.

- Arlington, TX, USA

problem #373

Jul 062023

Compass

  • miles
As I was pulling my 2019 Jeep Compass Trailhawk to a light off the highway exit, the vehicle did its automatic stop the engine function. After about 4 seconds a "high coolant temp, shutdown vehicle" note appeared. The engine turned off and I lost complete control. The car would not move, e-brake engaged automatically, and the vehicle would not restart. 30 minutes later someone came by to jump start the battery and the car started. I was able to drive to a safe location but I am worried this problem will continue. There was no real explanation online and I have read countless accounts of the same problem happening to others, some while driving at high speeds.

- St. Petersburg, FL, USA

problem #372

Jun 272023

Compass

  • miles
Key fob not detected since I bought certified pre-used. There-??s an oil consumption issue. There-??s a stall issue that completely cut my Jeep off in the middle of rush hour traffic almost causing an accident. I-??ve replaced batteries 2x and had to dealer 3x with them unable to reproduce symptoms. They didn-??t do the oil consumption test. Just changed oil. This Jeep is a serious hazard!!

- Cambridge City, IN, USA

problem #371

Jun 272023

Compass

  • miles
Same incident happened two days in a row, was only driving my car for a minute when the car just shut off while driving. Luckily I was still in my neighborhood and able to pull over, except today it happened as I entered the main road. Car just shut off while driving. Both days -??low oil pressure-?? warning came on for a second and then went away. No prior oil or engine light or anything that would indicate an oil issue. Dealership found no leaks/cracks but said I have a serious oil consumption issue. Suggested I monitor and come back at 1000 miles. This is a huge safety concern and recall should be mandated for this known issue!! Car has only 53,000 miles and don-??t even know if I can keep this car. My son was in the car both times, I-??m incredibly concerned for our safety.

- Lawrence Township, NJ, USA

problem #370

Jun 272023

Compass

  • miles
Same incident happened two days in a row, was only driving my car for a minute when the car just shut off while driving. Luckily I was still in my neighborhood and able to pull over, except today it happened as I entered the main road. Car just shut off while driving. Both days -??low oil pressure-?? warning came on for a second and then went away. No prior oil or engine light or anything that would indicate an oil issue. Dealership found no leaks/cracks but said I have a serious oil consumption issue. Suggested I monitor and come back at 1000 miles. This is a huge safety concern and recall should be mandated for this known issue!! Car has only 53,000 miles and don-??t even know if I can keep this car. My son was in the car both times, I-??m incredibly concerned for our safety.

- Lawrence Township, NJ, USA

problem #369

Jun 262023

Compass

  • miles
This 2018 Jeep Compass Latitude has gone through several repairs already; a lot of them concerning the start/stop system and the battery that powers this feature. In the past 4-5 years, it's been replaced three times. In addition, the engine had to be replaced due to high oil burn. As of recent, the vehicle has started displaying "Stop safely. Vehicle with Shut Off Soon" message; especially during highway cruising. This has posed a highly increased safety risk for my family and there seems to be no way for the dealer to address the problem because they cannot replicate it. The vehicle underwent these repairs when covered by the warranty but because of it's mileage, it is no longer eligible. We need

- Ponce, PR, USA

problem #368

Jun 072022

Compass

  • miles
The Jeep says High Coolant Temperature even after adding much coolant. Car shuts off while driving on the streets and highways.

- San Diego, CA, USA

problem #367

Jun 182023

Compass

  • miles
When stopping at a red light, the car stalls and is unable to restart for 5-10 minutes. All of the lights and emergency notifications start popping up on the screen. Stating service start/stop. This has happened multiple times in the last month in the middle of intersections.

- Lafayette, LA, USA

problem #366

Jun 122023

Compass

  • miles
Driving to work and felt like engine locked up. Looked at dashboard and the coolant gauge on left side suddenly spiked and said "Coolant Temperature High." Then 2-3 seconds later the coolant temp gauge went straight back to normal and engine came back on.

- Prospect, KY, USA

problem #365

Jun 082023

Compass

  • miles
Was driving home on the highway and the dash board lights all flashed red then the car would no longer accelerate and the check engine light stayed on. We had a baby in the car and had to pull over using the cars momentum to exit the highway as safely as we could in a dangerous situation. I have just had the entire long block engine replaced in January.

- San Mateo, CA, USA

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