10.0

really awful
Crashes / Fires:
7 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
15,497 miles

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« Read the previous 20 complaints

problem #410

Feb 192024

Compass

  • miles
Car has been stopping while driving on major roadways. Requires a restart in the middle of a highway and does not even make it to the roadside to restart. Upon bringing it in to be checked, it had 0 but no reported leak and oil light did not turn on. Purchased used just 2 months ago and only drove 6K miles. Was told to change oil every 5K miles becuase this model consumes excessive oil. I searched and found this is a known issue however my VIN # does not show a recall.

- Annapolis , MD, USA

problem #409

Mar 232023

Compass

  • miles
Coolant light comes on without car actually overheating and car stalls for 2-3 seconds and then comes back on. While driving at higher speeds there is a partial stall and then cuts back on. When going from stoped with brakes and then pushing on gas, car fully stalls including unable to press on brakes and wheel is stiff. Problem continuously but randomly occurs and has been looked at by 2 different dealerships, oil consumption test is normal, and oil is topped off every 2,000 miles. Significant accident and safety concerns regarding car stalling while driving.

- Akron, OH, USA

problem #408

Feb 202024

Compass

  • miles
i bought my jeep compass 2018 5 months ago and is a defected car and has been getting into issues and the dealer ship no cooperating at all and car now is parked cuz the TCM denied (transmission control module )also the engine coolant revoir broke suddenly and they made me pay for that when I don't really drive and the car came like that and I don't know what to do the people at the dealership...... has been so rude to me and am about to loose my job I haven't been able to work and don't have money plus other privileges as two keys I should get when I got the car that I never got them only one, the hidden the warranty papers etc and I need help. You i want to sue them I've been paying for a defected car they never told me about I had road assistance and I got pay out of pocket they also charged money when didn't have to and they been placed me on where now I'm getting a heart monitor cuz I'm not doing good they have to take their bad car, pay the bank the debt and pay me back the payments I've been making plus indemnización due the mental and emotional and health damages this has caused on me and all money out of pocket I've pay for stuff in the car (fixing it) when they have told me multiple times the car was on great condition they also got me. Paper saying I bought the car as is and I never signed that paper and none of them are notarized either There's been a lot time where the car has stopped by itself and placed the emergency brake on while I'm with my 1 year old baby, driving on the hwy multiples times does that suddenly and people about to hit me vehicle, I feel really frustrated I don't have car I've been loosing work, appoiments, errands one of my kids has cevere asthma and can't me walking in this weather help me please, one air bag is bad and keeps giving me a light but I don't know which one it's and they didn't do anything am afraid about something happen to me while am with my kids

- Nashua, NH, USA

problem #407

Feb 232024

Compass

  • miles
Multiple times now while driving the vehicles emergency park comes on by its self. The vehicle stops and turns off while in the middle of the road. Other vehicles have had to quickly stop and go around. Recently the engine light has appeared. It happens 1-3 times while driving. Mainly while turning a corner.

- Bedford, OH, USA

problem #406

Feb 122024

Compass

  • miles
Burning through oil! No light on for oil and not to mileage for oil change. Happened to check oil this morning and there was only a tiny bit on stick like hardly any. This is not the only issue with this vehicle.

- Abilene , TX, USA

problem #405

Feb 112024

Compass

  • miles
My car has completely shut off at an intersection/stop light twice. Shuts off while in drive tells me I need to start again. Emergency brake engages. One of the times I had to be towed out of the intersection. I spent $500 replacing both batteries thinking it may be that. A month later (today) car strands me at a stoplight again. Same thing car cuts off and emergency brakes engages. This time after 4 attempts I was finally able to start it to get out of way of traffic-??s.

- Abilene , TX, USA

problem #404

Aug 262023

Compass

  • miles
See attached document for complaint

- Wendell, NC, USA

problem #403

Jan 312024

Compass

  • miles
I leased a 2018 jeep compass in the month of September that year brand new. light kept appearing on my dash that I was not familiar with. Basically it had to do with parking on a hill indicator, the radio wouldn-??t always work either, and a loud boom on Highway. However we parked the car on flat grounds at all times. That was the beginning of the malfunctioning with this vehicle. I had just got an oil change end of 2019, one day driving in an alley area with my 2year old daughter, my car literally shut off on me while driving at speeds of 10 mph. Everything shut off. Fortunately I was able to turn it back on and the next day took it to the dealership. The result was I needed a brand new engine. WHAT, it-??s a little over a year old how can this be? The oil was gone all cylinders were shot, not sure what that meant but a month without my car I received it back with a new refurbished engine. Fortunately all was covered under the manufacturer warranty. Thought the problems were solved. Nope it constantly has malfunctions with the radio, reverse camera doesn-??t always work, a loud bang happens when I-??m on the highway at the highway speed, let my foot off the accelerator and a loud bang happens. On [XXX], in the middle of an intersection my foot was on the brake and the on/off engine thing went off. Then I proceeded to accelerate and the car shut off. This time all the lights were on inside the dash area but my brake locked up so hard and the steering wheel along with the windows wouldn-??t work. I placed the car in park and the e brake and for 15 minutes tried turning it back on. It was terrifying, it turned on and brought it to the dealership and explained the situation. It-??s currently there now and at the moment they say it-??s the battery. I DO NOT feel safe in this car being that I always have my children in the car all the time. An investigation needs to be seriously opened with these vehicles. I-??ve been paying for a car that has potentially risked my families life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

- West Covina, CA, USA

problem #402

Jan 152024

Compass

  • miles
Driving at freeway speed, the engine dies. Steering wheel locks up and I coast to a stop. Very dangerous. After 10-15 minutes, Jeep will start and drive an unknown amount of time and same thing will happen. I took to a local garage because it is out of warranty. The shop manager said there is no engine code or direction for them to determine what is wrong. Internet search shows this is a huge problem with 2017-2019 Jeep Compass. However apparently not enough people know they can file a report with NHTSA or there would be a gigantic number more complaints than there are. Someone will die in a crash because of this well known issue. Hopefully something will be done before its too late. Batteries replaced, car serviced, and still continues to happen. Has happened around 5 times in last 2 weeks. An issue all over the internet and clearly a fault in manufacturing.

- Gilbert, AZ, USA

problem #401

Jan 012024

Compass

  • miles
This motor has lots of recalls it has ran out of oil in under 2000 miles the car will stop in the middle of the road cut off and the emergency break will come on won't move until you put oil in to almost got killed 4 times dealership refused to fix it I have a extended warranty and they still refuse to replace the motor very dangerous car to be on the road

- Kings Mountain, NC, USA

problem #400

Oct 262023

Compass

  • miles
Stop Safely Will Shut Off Soon appears frequently. Car cuts off while driving. Will cut back on sometimes and sometimes not. Has been happening for at least 3 months now. It-??s well documented online that dealerships and manufacturer are aware of this issue. There is no recall issued for this situation. I want the car replaced.

- North Las Vegas, NV, USA

problem #399

Jan 082024

Compass

  • 32,500 miles
The contact owns a 2018 Jeep Compass. The contact stated while driving approximately 45 MPH, the vehicle lost motive power and was jerking. The check engine warning light was illuminated. The contact drove the vehicle to the residence and used an ODB scanner but was unable to retrieve a fault code. The contact started the vehicle and the vehicle drove as intended. The contact stated that the failure had occurred on 3 separate occasions. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,500.

- Staten Island, NY, USA

problem #398

Jan 092024

Compass

  • miles
In middle of driving, the vehicle suddenly shifts out of gear and won-??t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won-??t even turn off

- Fort Wayne, IN, USA

problem #397

Jan 022024

Compass

  • miles
When the vehicle halts at a red light or stop sign, it activates the auto stop/start feature, causing the engine to shut off. However, when I release the brake to accelerate, the car might briefly restart and then stalls. This has happened several times.

- Williamstown, NJ, USA

problem #396

Dec 122023

Compass

  • miles
While I-??m at a stop sign or light, and I let my foot off the break, the high coolant temp light comes on and the car stalls. This has happened at least 30 times over the last 3 years. Today I was almost killed in an accident crossing a busy intersection because I stalled in the middle of the crossing after stopping at a stop sign. I-??ve brought the jeep to dealerships and shops and none of them can recreate the event so they don-??t know what-??s wrong. They-??ve checked everything that they can think to check. I-??ve seen many complaints online of this happening to others with no resolve. What will it take? Someone is going to get killed. Sometimes it takes up to 15 minutes for the car to start again. Other times I have to have it towed. Today it took about 10 minutes with a lineup of cars behind me.

- Calumet, MI, USA

problem #395

Nov 242023

Compass

  • miles
I was driving to work and my car stopped accelerating on its own. My speedometer read 0 and I rolled into a parking lot. I was not able to drive any longer. I turned the car off, then turned it back on. The car made a loud grinding noise, then turned on. I was able to leave the parking lot and started driving home, less than half a mile away. I entered my driveway and it happened again. I rolled to a stop in front of my house then turned the car off. This also happened to my 2008 Jeep Compass. Car parts.com states -??: the CVT transmission on their Jeep Compass would overheat whenever the outside temperature is high or when they-??re driving at high speeds on the interstate. Their vehicles would suddenly produce unusual whining noises and lose the ability to maintain their speed.-?? This is what happened to me, 3 times in the last week.

- Fayetteville , GA, USA

problem #394

Apr 262023

Compass

  • miles
High Coolant Temperature Message appears on the dash and engine shuts off regardless of speed. Happens very often

- Westminster, CO, USA

problem #393

Nov 182023

Compass

  • miles
I have notice for some time now that I have been getting oil changes done before my scheduled time. For example, I got my oil changed August 25, 2023, at 66403 mileages. According to the return for service sticker next service date is February 25, 2024, at 71403 mileages. The current mileage on my Jeep is 68599. My concern is not only I require frequent oil changes, but my check engine light is on, and my vehicle stops on me in on-going traffic. I take my Jeep into Griffin's Hub Chrysler Jeep Dodge S 27th Street Milwaukee. On August 25th I informed the 1st technician that my check engine light came on along with low oil/change oil light. He completed a code reader/car diagnostic. After the oil change, I spoke with service advisor Eric P who spoke with the previous tech regarding the diagnostic. I was scheduled to come back in on 9/7 due to a recall issue with check engine light and low oil pressure but when I returned on 9/7 the check engine light was off therefore showing nothing was wrong. I'm concerned because I'm having oil changes before scheduled mileage & service time. This has happened numerous times. I'm concerned because of the check engine/low oil/check oil lights are all coming on and more importantly I'm concerned because my vehicle stops in on-going traffic at any giving time which is extremely dangerous. I decided to reach out to the NHTSA during the recent incident for more assistance with this matter. I am thankful for not being on the expressway.

- Milwaukee, WI, USA

problem #392

Nov 142023

Compass

  • miles
Car struggles to start, Dashboard shows coolant temperature high then does not start. Usually it will start again once battery is jumped. It has happened 3 times since August 2023. Unsafe because it happens unpredictability and has left me stranded with a child in the car. It cannot be reproduced because it cannot be predicted. It has happened in different weather each time and at different times of the day.

- Lubbo, TX, USA

problem #391

Nov 022023

Compass

  • miles
My car stalled as I was about to turn after stopped at a red light. I tried to restart it several times and then I looked down and noticed the emergency brake light was on. I turned it off, tried starting it again and then it seemed fine. Later as I was mid turn going left through an intersection the car partially stalled where I could not finish my acceleration through the intersection ( it was still on but I could not accelerate however I was able to get it to sort of drift to the side of the road where it then stalled completely). Thankfully there were no vehicles headed through the intersection as I was trying to get out of the way. When I looked down the emergency brake light was on again. I did not receive any warning lights prior to this happening. I currently have it in the shop to have the issue looked at but I have had numerous issues with this vehicle since I bought it. Previous issues were not as scary as this one.

- Vernon Hills, IL, USA

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