10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,041 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #32

Mar 282021

Compass

  • 3,000 miles
Car suddenly shut down on me automatically while pulling onto highways at 60mph it engaged parking brake and displayed a message on screen that stated "place shifter into park and restart". I headed for the dealership instantly. After oil consumption test it was determined that the engine would be replaced. Engine was replace mid November 2020. Not even 3000 miles on the new engine it once agian stalled out and engaged parking brake. Oil is not low. "check engine light" is on and car bogs down when accelerated. Can not drive in normal traffic. Almost like transmission is going. I have two children under 2yrs old an its our only car! I expressed my concerns about the saftey of the Jeep and it definitely is not 5here at all! my wife and I do not trust driving this vehicle one more mile.

- Kenosha, WI, USA

problem #31

Dec 072020

Compass

  • 42,000 miles
Car burning excessive amounts of oil when light comes on its too light the oil is completely empty. Causing the car to stall while driving on a city street and emergency lights to come on.

- Cincinnati, OH, USA

problem #30

Nov 282020

Compass

  • 24,000 miles
I was on the way home from purchasing a used 2018 Jeep Compass with 24000 miles and the vehicle died twice within a couple of minutes when we pulled off the I interstate to get some food. It was when we were just coasting into our destination. The Compass's parking brake light then came on and a dash message read "vehicle cannot shift while moving" or something to that extent. It then turned over multiple times before starting but drove fine for the remainder of the drive home. Hoping this does not continue through the life of the vehicle.

- Mn, MN, USA

problem #29

Nov 052020

Compass

  • 21,000 miles
My vehicle will not start on the first try have to try about 7 times. The radio has stopped working, and I keep getting random error messages popping up on my screen.

- Wartburg, TN, USA

problem #28

Oct 282020

Compass

  • 40,000 miles
2018 Jeep Compass with around 40,000 miles will shut off at highway speeds, normal driving speeds 30-70 mph, leaving the power steering, electrical, and engine disabled until the car is parked, power is off for a few minutes then the car will turn back on. This has happened about a dozen times to this vehicle in the last few weeks.

- Lenox, MI, USA

problem #27

Oct 062020

Compass

  • 37,000 miles
Car stalls after stopping and will not restart as if its not getting gas. The oil pressure gauge will not register. The car has also shut off while driving slowly (less than 10mph) and acts the same way.

- Oregon, IL, USA

problem #26

Aug 242020

Compass

  • 38,000 miles
I'm currently experiencing problems with a 2018 Jeep Compass it seems to be going through a lot of oil and I keep getting an indicator saying on the screen low oil pressure until I put oil in it goes away about 2,000 miles later comes back on again

- Keeseville, NY, USA

problem #25

Aug 212020

Compass

  • 31,900 miles
The car stalls at turns and says "low oil pressure" just bought this car Jul 03 2020.

- Akron, OH, USA

problem #24

Aug 172020

Compass

  • 5,000 miles
This vehicle has a known oil consumption problem yet Chrysler will not recall or repair it. There is no warning light for low oil and the car will just suddenly loose power. Dealership states you have to bring in your car every 1000 miles for an oil consumption test. Problem started within 6 months of leasing vehicle with less than 5000 miles on it. Problem has been ongoing every few months despite getting regular oil changes. It has happened when driving vehicle (sudden loss of power) or when starting up car after being parked. Has been serviced at least 6 times in less than 2 years.

- Rochester Hills, MI, USA

problem #23

Jul 252020

Compass

  • 51,318 miles
Encendido repentino de luz stop, luz servicio al motor, radio SE apaga. Esto ocurre mayormente cuando vehculo est movimiento, carretera de ciudad, lnea recta.

- Camuy, PR, USA

problem #22

Feb 172020

Compass

  • miles
The fuel hand is inaccurate I had a half a tank of gas started it and it randomly said I had 423 miles to E which it has never said not even with a full tank of gas ever since then it's like it drinks the gas it's supposed to be getting more than 120 miles a tank a gas every two days I have to put gas in it or the gas hand is lying. When driving sometimes it feels like something kicks it in the rear it doesn't always do that but it's occasionally and I'm concerned that maybe something is wrong with the transmission there's only 46,000 miles on it I've never had a vehicle that at least once a week it feels like something kicks it or hits it in the rear before it takes off it gets up to 6 or 7 sometimes before it will even change gears when I take it to the garage they say nothing is wrong or they changed the air filter.

- Williamson, WV, USA

problem #21

Nov 152019

Compass

  • 23,813 miles
The contact owns a 2018 Jeep Compass. The contact stated while adding fuel to the vehicle, the fuel tank would not allow for more than a half tank of fuel to be added.. the contact stated that shortly after, the low fuel warning light illuminated. The vehicle was taken to ancira Chrysler Jeep Dodge Ram located at 10807 I-10, san antonio, tx 78230, to be diagnosed. The contact was informed that an unknown fuel tank component needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had been informed of failure. The failure mileage was 23,813.

- San Antonio, TX, USA

problem #20

Jan 182020

Compass

  • miles
Jeep Compass problems with stalling and shutting off while driving

- Canyon Country, CA, USA

problem #19

Nov 072019

Compass

  • 23,000 miles
This Jeep cannot go 3,000 miles between oil changes. Even when using a fully synthetic oil that has a life span of 5,000 miles, the "low oil pressure" warning comes on. If not serviced, the vehicle stalls (usually while turning the steering wheel, usually in the middle of an intersection!). upon towing it to a service station, they state that they can't fix it, only the dealership can fix it. The dealership states that it just needs an oil change. So, instead of using the "mileage to next oil change" sticker, I have to have the oil level checked to estimate when it will stall again. I do not feel safe in this car.

- Cordova, TN, USA

problem #18

Dec 092019

Compass

  • 15,335 miles
During cold weather/ and randomly driving down highway, engine will cutout and not restart. Also when parked engine will crank, but not start. Even if you replace battery- does nothing. This is a very high priority for safety concerns. This could cause lots of wrecks.

- Norfolk, NE, USA

problem #17

Nov 142019

Compass

  • 10,000 miles
While driving on highway the engine light came on and the vehicle began to pull back and jerk as if it were trying to slow down. Continued for a few miles to Jeep dealer which happened to be on that highway. The technicians explained that the engine light came on so as a safety precaution the vehicle restricts the speed by pulling back when you try to accelerate. The vehicle is currently at the dealer and they are unable to find any code that indicate a problem and they are unable to replicate the issue

- Tenafly, NJ, USA

problem #16

Oct 052019

Compass

  • 15,000 miles
My car has stalled out several times on the interstate and in busy in town traffic all due to low oil pressure. I have taken my car in several times to have the oil topped off because my dipstick is showing no oil. This happens about every 500 miles. This car is a death trap!

- Council Bluffs, IA, USA

problem #15

Aug 152019

Compass

  • miles
Narrative: In August 2019, I was driving from my home toward the highway at approximately 35 mph when my 2018 Jeep Compass lost power. I could not accelerate so I coasted to the side of the road and shifted into park. (luckily, I had not reached the highway and was not in danger of being rear-ended due to the sudden loss of acceleration!) I noticed the parking brake had engaged and I could not release it. The low oil light then flashed on. I turned off the vehicle and restarted it, but it would not shift into drive. The D button was flashing, but the vehicle would not go in gear. I turned the vehicle off and on twice more until it finally allowed me to shift into drive. I attempted a K-turn in a driveway to drive the vehicle back to my home, when the vehicle lost power again, the parking brake engaged and the low oil light reappeared. I turned the engine off and on and again I couldn't move. I waited for 5 minutes and finally was able to release the parking brake and shift into reverse. I shifted to drive after exiting the driveway and after driving 1/8 of a mile the power failed again. After waiting another few minutes, I was able to drive home to park in my driveway and asked my husband to check the oil. The oil reservoir was practically empty! we contacted the dealership and we were told to put some oil in it and drive it to the dealership for a service appointment. Comments: This occurrence put me in a very unsafe situation that caused me great anxiety. I hate to think what could've happened on our very busy highway that I travel on for many miles daily. This vehicle needs to give the driver a warning before the oil level is so low it stops the vehicle in the middle of traffic! I have read many testimonials from other Jeep Compass owners who have experienced the same problem. I don't feel safe driving this Jeep with my family!

- Whitehouse Station, NJ, USA

problem #14

Sep 092019

Compass

  • miles
My brake engaged yesterday while traveling on a city street. I was stopped at a light. I pushed the gas to make my vehicle accelerate when the light turned green. My vehicle would not move. The brake was engaged. After confirming nothing had hit the brake button. I pushed the brake release. The vehicle still would not go forward. There were images on the screen that include an a!, engine symbol, etc. I pushed the button to restart the car. It would not start. The brake was engaged again. This is the third time this has happened to my vehicle. It is very dangerous when this happens on a major street during peak hours of traffic. During one of the times my vehicle responded like this. The oil light was on. I went to the closest facility to get my vehicle checked. They said there was no oil in my vehicle on April 17, 2019. I had just had my oil changed.

- Lathrup Village, MI, USA

problem #13

Jul 222019

Compass

  • 18,500 miles
The Jeep has an issue....when I back into my drive way in reverse the car will sometimes roll forward....really unsure what this is about but believe it should be checked out. Also, the Jeep sometimes jerk when I take off and even swerve over to the lane left of me when I'm driving in the freeway. I have mentioned these things to the dealership but nothing back yet. I love the vehicle but there's definitely some issues that need to be resolved.

- Detroit, MI, USA

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