10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,323 miles

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« Read the previous 20 complaints

problem #16

Oct 052019

Compass

  • 15,000 miles
My car has stalled out several times on the interstate and in busy in town traffic all due to low oil pressure. I have taken my car in several times to have the oil topped off because my dipstick is showing no oil. This happens about every 500 miles. This car is a death trap!

- Council Bluffs, IA, USA

problem #15

Aug 152019

Compass

  • miles
Narrative: In August 2019, I was driving from my home toward the highway at approximately 35 mph when my 2018 Jeep Compass lost power. I could not accelerate so I coasted to the side of the road and shifted into park. (luckily, I had not reached the highway and was not in danger of being rear-ended due to the sudden loss of acceleration!) I noticed the parking brake had engaged and I could not release it. The low oil light then flashed on. I turned off the vehicle and restarted it, but it would not shift into drive. The D button was flashing, but the vehicle would not go in gear. I turned the vehicle off and on twice more until it finally allowed me to shift into drive. I attempted a K-turn in a driveway to drive the vehicle back to my home, when the vehicle lost power again, the parking brake engaged and the low oil light reappeared. I turned the engine off and on and again I couldn't move. I waited for 5 minutes and finally was able to release the parking brake and shift into reverse. I shifted to drive after exiting the driveway and after driving 1/8 of a mile the power failed again. After waiting another few minutes, I was able to drive home to park in my driveway and asked my husband to check the oil. The oil reservoir was practically empty! we contacted the dealership and we were told to put some oil in it and drive it to the dealership for a service appointment. Comments: This occurrence put me in a very unsafe situation that caused me great anxiety. I hate to think what could've happened on our very busy highway that I travel on for many miles daily. This vehicle needs to give the driver a warning before the oil level is so low it stops the vehicle in the middle of traffic! I have read many testimonials from other Jeep Compass owners who have experienced the same problem. I don't feel safe driving this Jeep with my family!

- Whitehouse Station, NJ, USA

problem #14

Sep 092019

Compass

  • miles
My brake engaged yesterday while traveling on a city street. I was stopped at a light. I pushed the gas to make my vehicle accelerate when the light turned green. My vehicle would not move. The brake was engaged. After confirming nothing had hit the brake button. I pushed the brake release. The vehicle still would not go forward. There were images on the screen that include an a!, engine symbol, etc. I pushed the button to restart the car. It would not start. The brake was engaged again. This is the third time this has happened to my vehicle. It is very dangerous when this happens on a major street during peak hours of traffic. During one of the times my vehicle responded like this. The oil light was on. I went to the closest facility to get my vehicle checked. They said there was no oil in my vehicle on April 17, 2019. I had just had my oil changed.

- Lathrup Village, MI, USA

problem #13

Jul 222019

Compass

  • 18,500 miles
The Jeep has an issue....when I back into my drive way in reverse the car will sometimes roll forward....really unsure what this is about but believe it should be checked out. Also, the Jeep sometimes jerk when I take off and even swerve over to the lane left of me when I'm driving in the freeway. I have mentioned these things to the dealership but nothing back yet. I love the vehicle but there's definitely some issues that need to be resolved.

- Detroit, MI, USA

problem #12

Aug 232019

Compass

  • 16,400 miles
Vehicle burns through oil at a rapid rate with no warning indicators. Once the oil reaches a critical level the engine shuts down with no warning. Dealership called this "limp mode" third oil change I checked the level for safety. 1000 miles to go before my next oil change and the engine is down 2 quarts.

- Amsterdam, NY, USA

problem #11

Aug 052019

Compass 4-cyl

  • 8,000 miles
Consumer stated it was around 8,000 miles, it stalled driving on a thruway in New York traffic, parking break engaged and it came to full stop, had to depress brake and restart car. My Jeep has been at the dealer for a week while they figure out what is wrong with it. They said the oil is not pumping out. At my last oil change they said the Jeep is burning oil like crazy with no warning about low oil. It has 13,000 miles on it and also intermittently shuts off while driving, I have to pull over and the parking break engages. Then restart it, it also intermittently won't start at all. Then after a few hours it will start but runs really rough. Another issue is with what sounds like the suspension in the front right of the vehicle. It feels very unsafe to drive as I have two young children. The vehicle stopped in the middle of a freeway in traffic in New York and it was the scariest few moments of my life. Honestly I agree that this car is starting to feel like a death trap yet there are no recalls when I enter my VIN.

- Salem, MA, USA

problem #10

Aug 142019

Compass

  • 12 miles
First off. I have a 2018 Jeep Compass that's I got a few weeks ago and I'm noticing now that my brakes are already terribly grinding, the engine gets way too hot even though the indicator is always neutral and never moves ever. Also the mpg is absolute crap and I think it has to do with the engine system itself causing problems. I lost 45 miles according to the indicator and really only went 12 miles back from work. That shouldn't be right.

- Citrus Heights, CA, USA

problem #9

Jun 012019

Compass

  • 7,456 miles
While driving down the freeway at about 65 miles per hour, without warning this Jeep stalls, putting my wife in a potentially fatal or injurious accident situation. Dealership said they know and accept as normal this brand new car burning a quart of oil every 2000 miles and that if the car gets low on oil it will quit running, but they never tell the owner of the car, they only say come back in 5000 miles for next oil change, meanwhile the car starts stalling at 3-4000 miles

- San Diego, CA, USA

problem #8

Jul 092019

Compass

  • 21,000 miles
While car is in motion engine will stall at red lights / intersections, car will state:put car in drive but car is in drive, low oil pressure warning will illuminate when turning right then disappear, check engine light will flash then turn off. Car may stall, lose power, emergency brake warning, no gas pedal response. I researched this problem and it appears that the crankshaft position sensor could be faulty...car is 2018 with 21,000 miles...cps should not be faulty at this low mileage/age of vehicle...seems to be a common complaint across Jeep Compass vehicles of multiple years.....recall Jeep vehicles for faulty crankshaft position sensor....happens at highway speeds as well, car loses power and steering ability.....dangerous

- Webster, NY, USA

problem #7

Apr 272019

Compass

  • 8,000 miles
While driving my vehicle under normal operating conditions on a busy street the vehicle suddenly autonomously shut down almost causing a catastrophic multi car collision. Vehicle could not be restarted and needed to be towed to dealership for service. Still awaiting correct diagnosis from dealer.

- Easy Jewett, NY, USA

problem #6

Jun 102019

Compass

  • 12,000 miles
Having electrical issues with sound system shutting off and not coming back on, also took car in for regular maintenance oil change and was told my car had very little oil almost out and no warning lights came on at all and it wasn't even time for my oil change, I was early. And now my start/stop light came on and dealer states no problem it just want work properly.. gas mileage is horrible and I have to have oil changed and checked more often due to known ongoing issues with this model. I have only 17K on my vehicle and problem after problem. Dont buy Jeep Compass.

- Winter Haven, FL, USA

problem #5

Apr 082019

Compass

  • 4,950 miles
Over the past week, I have had about 10 instances where my new (6 month old - ~5K mile) Jeep Compass died in the middle of driving. I was unable to accelerate, move, or anything. The only action I could do was to brake. During a handful of these instances, I was in a parking garage, gas station or on a side street where I was able to safely pull over and figure out how to resolve the issue. The other times, I was driving to/from work in the city of boston. These events were extremely terrifying and there was nothing I could have done without warning to prevent being stuck immobile in these intersections. When this happens, I have to put the car in park, remove the parking brake (which automatically turns on while driving), then shut off the car, then turn on the car again (where the engine turns over a few times first), then it's "good" to drive again. I took the car to my Jeep dealer (where I purchased the vehicle) to have the issue inspected/oil changed. As a result, they concluded that the engine on my Jeep has an unresolvable issue from the manufacturer where the engine burns oil more than advertised, unlike the 2016 version of this vehicle.they confirm that no message or engine light code appeared, and the only way to prevent this would be to check the oil constantly. They showed a print out from their system that stated my car has 5 quarts of oil, and each 1 quart of oil should last ~5K miles. Therefore, the oil should not be low enough to stall an engine @ 6 months/5K miles. This is absolutely not acceptable in a new vehicle. I have no indication when a problem exists. If I received some sort of warning/dashlight (really anything), I would know the car is not safe to drive until an issue is addressed. However, this does not happen, so I have to manually check the oil when I have no expertise in doing so in order to identify the issue.

- Framingham, MA, USA

problem #4

Mar 132019

Compass

  • 22,651 miles
I take my vehicle in for regular oil changes, however, on two occasions they service technicians have notified me that my oil is almost completely out. I have been getting my car services at the Jeep dealership. For some reason, my car appears to be consuming ridiculous amounts of oil and they don't know why. The just keep telling me to come back to get another oil change. I'm going through several quarters full synthetic quarts every thousand or so miles. The vehicle is not leaking oil anywhere; as I park in the same spots at work and at home and have seen nothing leaking. I have been notified from the dealership that this is a *separate and unrelated issue* to the electronic issues that are causing the vehicle to stall without notice, while in motion.

- Chandler, AZ, USA

problem #3

Sep 302018

Compass

  • 2,596 miles
Malfunction indicator light is on, right side of RPM gauge is lite up with three bars. Vehicle has large clunk when turning corners and accelerating, attempts to stale at low speeds. Note I turn off the stop/start switch as I do not like it to turn off at stop signs. The vehicle acts like it is still on. The dealer said it could not look at my car for two weeks. The vehicle has 2,496 miles on it. They told me the first time I complained that I don't know how to properly drive and I have been driving for 40 years. Vehicle is dangerous for stalling out even at speeds of 10-20 mph. When I shift from park to drive in my garage, it feels like the rear end is going to bust through the floor boards.

- Greensburg, IN, USA

problem #2

Feb 192018

Compass

  • 178 miles
I just leased a brand new Jeep Compass. At about 178 miles, I filled up my gas tank for the first time. After leaving the gas station, my car stalled about.2 miles down the road while going about 10mph. The message on the dash states to shift into park and then into the desired gear, but the engine would not turn over.from there, the engine would start and I could drive, but only for a few seconds before the engine shut down again and the steering wheel locked. The dealership stated that there is an issue with the sensor in the passenger side door causing the issue, but I had no problems until I filled up my gas tank. I fear this will happen again while driving on the highway, or on a busy road.

- Oaks, PA, USA

problem #1

Oct 062017

Compass

  • miles
My fuel efficiency (mpg) is very poor my vehicle, I have 9.4 mpg power loss and the mpg's shown in the official manufacturing web page is epa est. Mpg 22 city/30 hwy. Https://www.Jeep.com/Jeep-capabilities/fuel-efficiency.html additionally I am experiencing loss of power during the start of the drive or when starting again the vehicle's progress after stopping at a traffic light or at the time of revamping a vehicle, I have also experienced shaking as if the engine of the vehicle were going to turn off, without going through and the "check engine" indicator does not activate.

- Austin, TX, USA