9.1

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,963 miles

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« Read the previous 20 complaints

problem #38

Feb 092021

Compass 4-cyl

  • 15,000 miles
The contact owns a 2018 Jeep Compass. The contact stated that the passenger-??s side headlamp suddenly failed to illuminate as needed. The vehicle was taken to the dealer who replaced the headlamp and the relay on separate occasions. After the replacement the driver-??s side headlamp operated intermittently. The contact had taken the vehicle to the dealer who was unable to diagnose the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000. The contact stated that the manufacturer refused to cover the cost of the repair.

- Lake Wales, FL, USA

problem #37

Nov 052022

Compass

  • miles
Recently purchased this 2018 Jeep Compass. Screen display brightness is blinding at night. Asked dealer about NHTSA Safety Recall T70/NHTSA 17V-740. Dealer said recall had been performed and only option was to replace instrument cluster at over $1000 parts & labor. This is not acceptable for an issue clearly described in the NHTSA Recall. There needs to be a reflash or software or sensor update. I cannot confirm what actions were actually taken by the dealer. Contacted FCA corporate and was told nothing further can be done. The cockpit central display is blindingly bright at night and is a safety hazard to driver and other motorists. It cannot be adjusted. The dealer was able to reproduce the issue but says recall performed and nothing further can be done. There were no warnings or messages with this issue as it is a defect or malfunction in components. If this cannot be resolved, I will simply trade the vehicle in as this should be the manufacturer's responsibility to correct this very unsafe situation. Thank you.

- Check, VA, USA

problem #36

Jun 012021

Compass

  • miles
My Jeep has had intermittently headlight issues, along w/ blind spot not working on driver side, + start/stop doesn-??t work. I-??ve had the headlights replaced, didn-??t work. Been told that because issue isn-??t happening when in dealers care, then they can-??t fix for other issues. -??this didn-??t start happening until UCONNECT bricked my radio system with an update and I had to get it repaired (took two months) -?" I firmly believe it-??s a electrical issue that stems from that but nobody (Jeep) is listening.

- Fort Worth, TX, USA

problem #35

Oct 152022

Compass

  • miles
Failure of headlights turning on puts fellow drivers in danger. The lights work but turn on and off at random times. I do have the fog lights that work but I still need my headlights to work especially in the dark and rain.

- Chesapeake, VA, USA

problem #34

Sep 012022

Compass

  • miles
Vehicle has Bi-Xenon Headlights which have started to intermittently fail while driving. Sometimes one light lights up alternating side to side and sometimes both will not light, . Sometimes one will come on immediately and the other will take up to 5 minutes to light. On two occasion both have shut off while driving at night. Definite safety issue. Occurs irrespective of the headlight switch position (Auto or On) Dealer has been unable to replicate the issue on demand.

- Ridley Park, PA, USA

problem #33

Jul 312022

Compass

  • miles
My head lights go out and will not come on while driving and the parking brakes turns on by itself

- San Antonio , TX, USA

problem #32

Jul 132022

Compass

  • miles
I have a 2018 Jeep Compass with 22k miles. The touch screen panel is delaminating, it started in June at the top of the screen and has already moved almost halfway down the screen. It-??s causing -??ghost touches-??. The radio station changes on its own, the thermostat and seat heaters are turning off and on. It-??s distracting while driving. The headlights intermittently stopped working about a month ago, one headlamp will work, the other won-??t, then they will alternate, then neither will work. I normally keep the headlights on auto. I switched the dial to every setting, tried engaging high beams and nothing. I tried power cycling the car and no change. At one point no lights would come on, fog, parking or running lights. I had to drive home on the highway and backroads with no lights at night. I don-??t know if the lights are going to work when I have to drive at night. I can-??t see the roads in poorly lit areas, other cars can-??t see me and when they do they flash their high beams at me which is distracting. It took me a month to get an appointment with the dealer but they were unable to look at my car the day of service due to staffing issues. I had to reschedule for another day another 2 weeks away. I feel like this is an accident waiting to happen. Overall the Jeep has always had bugs, but nothing like the screen and headlights.

- South Windsor, CT, USA

problem #31

Jul 282022

Compass

  • miles
Headlights not working properly, sometimes one Headlight turns and then the other. Sometimes neither turn on you have to keep messing with switch until you finally get it to work. So frustrating!

- Racine, WI, USA

problem #30

Sep 092020

Compass

  • 34,000 miles
Auxiliary battery in this causing major other issues within the car. Causing power to transmission to be delay and resulting in both your check engine and check transmission lights to be activated.

- Saint Petersbur, FL, USA

problem #29

May 032020

Compass

  • 31,293 miles
Car has stalled while driving. No transmission fluid and just bought from dealer less than 600 miles ago. Engine runs hot to the point vehicle stops while driving. Electrical system malfunctions and windows go up and down. Burning through coolant and transmission fluid as well as oil. Car overheats upon any acceleration and shuts off. All occur while in motion. Vehicle electrical system and lights too bright at night and cannot see you back up while parked or in motion. Cannot dim. Vehicle gear shift is rough in and out of gear (in drive to parked). Could not park when stalled.

- Charlotte, NC, USA

problem #28

Apr 242019

Compass

  • 2,900 miles
After starting car and driving emergency break engages and car shuts off while in motion. Upon turning off, "low oil pressure" warning comes up for less than 3 seconds and then disappears.. and engine stays off. Takes about 5-7 minutes for car to turn back on. This has occurred multiple times while driving on interstate highway and busy intersection. Super dangerous and not safe... have called Jeep to open a case and taking in for servicing. This is not ok. Truck is less than 6 months, not even 3,000 miles.

- Chicago, IL, USA

problem #27

Oct 152018

Compass 4-cyl

  • 7,500 miles
The contact owns a 2018 Jeep Compass. The contact stated that the vehicle failed to start when the remote start feature was pressed on the key fob. Also, the auto stop indicator remained illuminated even when the feature was set to off. The contact also stated that there was a coolant leak and the emergency brake warning indicator was illuminated while the vehicle was being driven. In addition, the automatic headlamps were illuminated and, when using the remote start feature in cold weather, the heated seats would not operate and the defroster would not activate. The contact was concerned that cold air from the air conditioning unit would be activated instead. The vehicle was taken to griffin motor company (located at 11031 perry hwy, meadville, pa 16335, (814) 336-2161) to be diagnosed. The contact was informed that there was no evidence of a coolant leak. The mechanic was also able to use the remote start feature to start the vehicle. There were no repairs performed on the vehicle. The manufacturer was not contacted. The approximate failure mileage was 7,500. Consumer stated rear wiper, door lock and remote sporadically works. Also, fluid release just under engine area and auto stop (engine) function as well as emergency brake and electrical system malfuction.

- Meadville, PA, USA

problem #26

Oct 012018

Compass

  • 200 miles
The dash lights do not dim when transitioning from day to night driving. I have to pull the vehicle over, turn it off, wait a few minutes and restart. Sometimes it takes three or four tries before the lights dim. Additionally, the reverse camera display does not dim at night. I have almost backed into a ditch and a tree because I was blinded by the camera display. Usually I have to put something over it while backing up at night in order to do so safely. Very poor design in both the dash and reverse camera dimming technology. It's not like the dimming feature is new technology!

- Warren Center, PA, USA

problem #25

Apr 282017

Compass

  • 50 miles
When using the back-up camera, the license plate lights shine into the camera and the brightness is practically blinding. It extremely difficult to judge/maneuver the car, even if using the mirrors, and not the camera, to back-up. There is no way to adjust the brightness manually. If other cars/people are in the vacinity, it may cause a safety issue.

- Baldwinsville, NY, USA

problem #24

Aug 312018

Compass

  • 10 miles
Navigation screen lighting is at highest setting while in reverse. The back up screen is so bright that the driver is temporarily blinded by the extreme brightness of the screen then returns to normal when put in drive. This happens at any brightness setting of the instrument panel.

- Oregon, OH, USA

problem #23

Nov 062018

Compass

  • 6,000 miles
Factory trailer tow option lighting control shuts lights off on trailer and indicates turn signal light out when lights are fine. Left turn signals and brake light malfunction. Multiple trailers tested. Dealer has replaced trailer control module twice and problem persists. Still no resolution to problem. This results in an unsafe condition when towing.

- Rochester, NY, USA

problem #22

Oct 032018

Compass

  • 9,999 miles
Turn signal failure. Signal lights do not blink when the driver seatbelt is unbuckled. Unrestrained driver does not have any functional turn signals. Turn signal lever depression or elevation has no effect on external signal lights, internal arrows on dash or relay box clicking. No external blinkers, no illuminating signal arrows which usually illuminate in your dashboard console when the signal lever is depressed, no sound (signal clicking) inside of the vehicle while signal lever depressed. The signals function normally when the driver seatbelt is buckled. This is a constant problem and has never functioned normally.

- Floral Park, NY, USA

problem #21

Aug 282018

Compass

  • 3,660 miles
1 unable to turn the radio volume up or down. Turned car off and on. Would not turn off accessory mode. Message stating car was on. Picture to be provided. Turned on and off multiple times. Problem was corrected next time I started it. 2 while driving accessory deactivated. Would not turn on. Problem corrected itself hours after leaving it parked. Picture of error message to be provided. 3 my Jeep was unable to stop at a yellow light. Stopped in middle of interscetion, almost a crash. Rainy weather.

- Crystal Lake, IL, USA

problem #20

May 102018

Compass 4-cyl

  • miles
I bought my Jeep Compass 2018 in April of 2018. When I was finally able to drive it at night I realized the touch screen and instrument panel did not dim when the headlights came on as it says that it will do. It makes it very difficult to drive at night with how bright the displays are.

- Culpeper, VA, USA

problem #19

Oct 012017

Compass 4-cyl

  • 100 miles
Multiple issues with car display, and dimmer capabilities. Navigation screen and backup camera blindingly bright when dark out, creating safety hazard. Had instrument panel cluster software update recall work completed but issue not resolved with recall work. Problem persists when vehicle is in motion and stationary.

- Dumont, NJ, USA

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