9.1
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,963 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Speedometer light and the center dash (gps, radio, uconnect) screen illumination can not be dimmed at night using the rotary knob (wheel) located on the left side of the dash. The illuminaton coming from these screens is incredibly bright, especially when traveling on rural roads where deer, ferrel hogs and other wild animals run into the roadway. I can not see these obstacles and believe this is a severe safety hazard for any driver who travels on non-illuminated roads. The light from my speedometer can not be dialed down when the vehicle is sitting idle, or in drive and when parked or in motion. It has never worked properly and the dealership is not able to determine what the problem is. They are clueless and since the dealership open after 5 pm to observe this problem during hours of darkness. Numerous other Jeep Compass owners 2017 and 2018 model years, have complained of this same problem. Deer are the same color and contrast of gray asphalt and they are nearly impossible to see at night, due to the overwhelming illumination from the center display and speedometer brightness. This problem has been occurring since my purchase 3 months ago and continues to this evening. I plan on uploading a video to youtube soon. I am retired from film and television and taught this subject at a private university here in Texas.
- Abilene, TX, USA
Instrument panel lights will not dim on automatic lights setting or when display lights have been on for longer then 8 seconds. The dash lights and stereo lights are too bright to drive at night. Have to stop car, turn off car along with turning off all light switches. Have to wait for at least a minute then can start the car and adjust the brightness before has been on for 8 seconds. When on interstate this is not possible to do. Need to be able to display dash and should work automatically. Doesn't matter whether parked or moving. Lights will not work on the automatic setting. Others have complained. Please see this youtube.com video because our issue is the same. Https://www.youtube.com/watch?V=6ajaaemp7W8
- Rock Springs, WY, USA
Instrument gauge cluster lights do not dim with dimmer dial. Dash lights are bright enough to turn the windshield into a mirror at night (see insider vehicle better than outside).
- Grangeville, ID, USA
Instrument cluster is very bright at night, affecting the ability to see the roadway. Instrument cluster does not dim when attempting to adjust brightness. Instrument cluster does not adjust to compensate from daylight to darkness. Vehicle does not seem to recognize that the headlights are on. The option to adjust brightness, with the headlights on, is not available due to vehicle's inability to recognize that the headlights are on. Rear view camera is extremely bright at night, affecting the ability to recognize probable hazards in roadway. Due to this brightness, the eyes take time to readjust to the dark environment when vehicle is put back in drive. These issues occur when the vehicle is in motion and stationary.
- Montclair, CA, USA
Instrument panel dimmer does not work causing extreme brightness at night. Navigation panel does not switch to nighttime mode causing it to be a safety hazard if using while dark out. Backup camera is blinding at night, creating safety hazard. This occurs while stationary, while moving, during all types of driving when dark out. This has been an on-going issue from the day I bought the car with no resolution from the dealer.
- Dumont, NJ, USA
The interior instrument panel and console lighting will not dim at night. This leads to a blinding situation. The dimmer switch functions only intermittently but the ip lights will go full bright after a short while after a vehicle restart. This occurs whether or not the car is moving or parked. Headlights are switched on to auto. The lights behave this way day or night. Appears to be a sensor issue.
- Shelby Township, MI, USA
Instrument cluster lighting control including dimmer, headlight 'on' sensor, dash ambiant light sensor, related software do not function properly. Unable to dim dash at night with dimmer control & or 'auto night dim' does not function. The blinding brightness of the dash at night is not only discomforting it is hazardous. This fault is well documented on internet forums & youtube videos.
- Chocowinity, NC, USA
Dimmer for dash lights / gauges does nothing. All interior gauges, controls, dials, etc. Stuck on full brightness. Very dangerous - makes it hard to operate vehicle at night with glaring gauges.
- Lords Valley, PA, USA
1. instrument panel lighting cannot be dimmed: Blinds driver during night driving. 2. the speedometer scale does not change from mph to kph. This becomes very problematic when crossing from the us to Canada!
- Fort Lee, NJ, USA
The dimmer switch for dashboard and screen lights do not dim. At night the light is so bright that it creates a glare.
- Jamesburg, NJ, USA
Jeep will not allow dimming of the instrument panel or nav screen at night due to a light sensor in the instrument panel. Shown in the following video https://www.youtube.com/watch?V=6ajaaemp7W8&list=plxmx4zwlio2wjzsq8syupaesc_R8G-qto
- Windsor, MI, USA
The instrument panel dimmer switch is inoperable. The speedometer, and entire gauge cluster, is stuck on full brightness during nighttime driving and is very dangerous as it is blindingly bright in my face.
- El Paso, TX, USA
Instrument panel lighting fails to dim properly at night causing difficulty seeing at night due to the brightness of the display. I am able to get the display to be tricked into going into "night mode" if the display light sensor has no light at vehicle startup with headlights on. At any time if the sensor is exposed to light again such as if a door is opened or interior light is turned on the vehicle needs to be stopped, doors locked, and sitting for one minute for the workaround to be successful again.
- Elizabeth City, NC, USA
The interior instrument panel and console lighting will not dim at night. This leads to a blinding situation. The dimmer switch functions only intermittently but the ip lights will go full bright after a short while after a vehicle restart. This occurs whether or not the car is moving or parked. Headlights are switched on. The lights behave this way day or night. I noticed the problem after taking delivery on 9-27-2017
- Milford, MI, USA
In violation of FMVSS section S 5.3.2.2 (B) the vehicle's interior dashboard lights are not capable of being dimmed. They remain at brightest level regardless of any parking or headlight settings, and cannot be dimmed or turned off. This creates a dangerous condition during night time vehicle operation. Dealer has not been able to correct this even after two visits, and has made no progress in resolving this issue since vehicle purchased one month ago.
- Saranac Lake, NY, USA
The vehicle's dash board lighting dimming function is not working and impairing the drivers night vision always being at the highest setting. Reporting this issue as this is not only affecting a single vehicle, but multiples. The Jeep headquarters were contacted by multiple effected owner as evident in the reference forum post, but Jeep does currently not take action. Reference posts: www.myjeepcompass.com/forums/2nd-gen-Jeep-Compass-forum-general-discussion/35673-dash-lights-do-not-dim.html www.myjeepcompass.com/forums/2nd-gen-Jeep-Compass-forum-general-discussion/34985-dash-screen-not-dimming.html
- Redmond, WA, USA
I had my vehicle diagnosed due to interior lights do not dim at night leaving the Jeep very bright and dangerous. I have called Jeep and they refuse to fix the issue or give me a solution on what to do! they still refuse at of today 9/26/17.
- Spring Glen, NY, USA
- Austin, TX, USA