10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
8,158 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #135

Jun 172023

Compass

  • miles
My Jeep compass has shut down twice in the middle of an intersection. Once it took 5 mins for it to start. The other time it took an hour. When it shut down it would lock everything so you could t put it in neutral to push

- Huntington Beach, CA, USA

problem #134

Jun 072023

Compass

  • miles
On April 9, 2023, May 19, 2023 June 4, 2023 and today June 7, 2023 as I was driving the car stopped without warning. In both insistence in June I was entering the highway and had to pull over. In the upper right of the dashboard where it states the operation (i.e R for for reserve, d for drive and etc) it changed from "RUN" to "On". I looked down and noticed the emergency parking brake was engaged. I looked at the dashboard and it gave instructions to push and deactivate the parking brakes. The car remained "On" however" I had to turn the car off and restart it. I have called for repair and they can not get to it until the end of June. I am VERY afraid to drive the car and do not have extra cash for a rental. This is my only vehicle and can not be off of work or do my care taking without a car. I only have 30, 000 miles on it as of last week. I have the Mopar warranty and wonder why I can't get a car that I can drive until they figure out what is wrong. It is extremely dangerous if I had gotten on the expressway. I have very concerned.

- Toledo, OH, USA

problem #133

Jan 012023

Compass

  • miles
Standing still or moving the coolant Temp gauge goes up to H and turns Red, when this happens the vehicle instantly decelerates to approximately 5 mph. While on brake the car moves then and than immediately stops and I am unable to step on gas, when this happens i have to shut down and restart. This is extremely hazardous and can cause a collision when it slows down or shuts off. The dealer can not duplicate the problem. no warning prior to this happening.

- Mt. Arlington, NJ, USA

problem #132

Apr 302023

Compass

  • miles
As I accelerate the car while driving or from a start motion the car occasionally kicks back (jerks), causing me to immediately slow down to avoid the car from not stopping. It has never shut off, but I am concerned that it will while in moving traffic-??I have noticed that cars behind me have stopped suddenly when my car jerks-??.feels like the back wheels are not moving for seconds but enough to cause an accident.

- Kissimmee, FL, USA

problem #131

Apr 182023

Compass

  • miles
The touch screen is de laminating. Jeep wouldn't repair under warranty since car has been 1 year old. The delamination causes a driving risks as it turn on by itself, turns heat and air cond. on, makes it impossible to turn heated seats and heated steering wheel off during summer, and has even called 911 3 times while driving. This is definitely a safety issue. It's distracts the driver as the desalination act as the pressure point to turn on and off different systems while you are driving. You can't just pull over and turn the screen off, once it starts acting up it continuously turns itself back on.

- Brookfield , WI, USA

problem #130

Mar 012023

Compass

  • miles
1. Rear passenger door not locking 2. While driving (5mph) car engine turned off

- Lodi, CA, USA

problem #129

Apr 142023

Compass

  • miles
Car turned off suddenly after idling at red light. "High coolant temp" warning light and others flashed briefly in dashboard. We could not move or start the engine at all. After about 2 minutes the car was able to be turned off and on and was driving normally without any dash warning lights, and we could not figure out the reason for this. It has happened before while idling.

- Forest Hills, NY, USA

problem #128

Nov 052022

Compass

  • miles
What the dealer told me when I brought there for a recall! The my car need a new engine after they did that now they are saying is the transmission

- Costa Mesa, CA, USA

problem #127

Feb 282023

Compass

  • miles
Engine light comes on with a warning saying "Stop soon, Vehicle may shut off". A few times that light does not come on but the vehicle applied brakes while driving (5mph) on the road. Felt as if it put the parking brake on by itself. Engine light is still on now constantly saying to pull over. Dealer checked it out and re-grounded some wires but issue is still happening.

- Bradenton, FL, USA

problem #126

Feb 112023

Compass

  • miles
The auto start stop stopped working. My car overheated in May 2022 which I paid 900 dollars for repair. Also screen went out on Dec 2021. My car is in the shop now because it stopped on the freeway and the hot start/stop stops the car from moving.

- Houston, TX, USA

problem #125

Feb 062023

Compass

  • miles
On 2/6 I was driving down the road and my coolant tempature went from the middle all the way to high. My car turned off and locked up and then turned back on. This happened again on 2-9 and 2-13. The dealership said the electric, wires, coolant sensor, and coolant system were fine. There were no air bubbles, leaks or gas seeping into the coolant system.

- Columbia, MO, USA

problem #124

Feb 112023

Compass

  • miles
My 2018 Jeep Compass started out having minor issues that I just blew off at first. First thing I noticed after purchasing it new was the cruise control wouldn't allow me to set speed. It only happened randomly, now its every other time the jeep starts up. Then my back up camera started going black. It worked more times than not. Well, time goes by and now the whole touch screen is black, or white lines, upside down, and sometimes just rolls then completely black. Another day, my oil change light came on, (2000 miles before it was due) and the parking brake engaged itself and cut off. It wouldn't start back up for about 3 mins. I checked the oil level and it was way below the oil pressure gauge. So i added oil and it seemed to fix the issue. Which brings us up to date until today, my car was sitting still in a parking lot for about 15 mins. All of a sudden the dash clutter turns red with the message Transmission needs service. I cut the jeep off and turned it back on and when reversing, it jumped and knocked really hard and when put in drive wouldn't accelerate above 30 mph. I pulled into auto zone and had them read the check engine light and the code said P1DD2-TORQUE request singal from TCM Denied. Most likely solution: REPROGRAM ELECTRONIC SHIFT MODULE (ESM) POWERTRAIN SYSTEM.

- Goldsboro, NC, USA

problem #123

Jan 042023

Compass

  • miles
This vehicle just shuts off out of nowhere while driving. It seems like electronics turn off. You can no longer accelerate no matter how fast you were going which can easily cause an accident especially because it happens without warning. I-€™ve taken it to two different body shops and neither can find any problems at all after extensively checking the vehicle for hours and even days. After they check it the vehicle works for a few days and then without warning will stop while driving again.

- Tucson, AZ, USA

problem #122

Jul 152020

Compass

  • miles
I have almost crashed twice because my screen in my car flashes all these white lines ALL the time and even when I turn it off it will still do it and driving in the dark it blinds you randomly on a turn on the freeway and it-€™s dangerous I have found many people with he same car having the same problems and they try to make you pay an arm and a leg because it-€™s a wiring problem and you have to pay to replace the thing that holds the screen and whole front dash screen part because once it-€™s out on it-€™s stuck there it-€™s clearly a malfunction with the manufacturer and it is the screen that was originally built into the car. It starts out slow and does it very rarely and then just all the sudden goes awful. On the lower sections I put down around when the problem started and was as bad of a blinding

- Farmington, UT, USA

problem #121

Dec 132022

Compass

  • miles
The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can-€™t see anything. There is no other way to use these functions besides the screen and it is not visible.

- River Oaks, TX, USA

problem #120

Feb 102022

Compass

  • miles
The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don-€™t injure a pedestrian or cause an accident. When I took it to the dealership, they said they-€™ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.

- Redford, MI, USA

problem #119

Dec 272022

Compass

  • miles
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.

- Brigham City, UT, USA

problem #118

Dec 052022

Compass

  • miles
While driving on the highway or at a stop sign or signal light the car would stop and not start back and when driving on the highway it would stop just like that and takes a few minutes to restart causing backup traffic behind me. 12/6/2022 I took it to star Chrysler dealership on Jamaica avenue and I am still awaiting a diagnosis.my car has been doing this since before 11/14 when I first notified the dealership but nothing was done about it for over 2 weeks.

- Hollis, NY, USA

problem #117

Oct 042021

Compass

  • miles
I purchased this vehicle in June 2021. Since purchasing the vehicle, I have had it in the dealership (Lia Jeep, Dodge, Ram in Colonie, NY) five times for the same problem. The vehicle hasn-€™t been repaired to date. The problem is that the temperature gauge will spike at random and the vehicle will stall out. It will restart after a period of time (usually minutes). If I keep the start/stop feature disengaged the problem is kept in check until the start/stop re-engages which it does on it-€™s own. I have had this (vehicle stalling out in traffic) to me too many times. It-€™s amazing that I haven-€™t been hit from behind. This vehicle has stalled out while I was in a round about and it has happened several time when I was exiting various places I do business with. If the dealership doesn-€™t get this resolved, I will be left with no other choice than to pursue New York Lemon Law.

- Scotia, NY, USA

problem #116

Nov 132022

Compass

  • miles
My car will flash a "Coolant Temperature Too High" message, vehicle shuts itself down. There is no way it-€™s too hot and it is really unsafe for my car to just shut down.

- Wichita, KS, USA

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