10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 13,090 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Unknown. The rear seat belts in the vehicle are being ripped by the plastic trim that the belts go into. There was no accident or anything.
- Bethany, MO, USA
The contact owns a 2018 Jeep Compass. When the vehicle was started, the check engine indicator illuminated. The vehicle was taken to eastchester Chrysler Jeep Dodge Ram (718-547-5500, located at 4007 boston rd, bronx, NY 10466) where it was diagnosed that the transmission needed to be repaired. A loaner vehicle was not provided. The contact was informed to get a rental vehicle for two days and the dealer would reimburse him. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. Additionally, while the contact's daughter was at a stop light, the vehicle was rear ended by another vehicle. The air bags did not deploy. The contact's wife was seated in the front passenger seat and struck her head on the dashboard. The seat belt did not restrain her properly and she sustained a concussion. The driver sustained a back injury. The driver and passenger were taken to the emergency center for medical attention. A police report was filed. The vehicle was damaged, but was not towed. The manufacturer was made aware of the failure and sent someone to investigate. The investigator stated that the seat belt performed as expected. The vehicle was repaired. The failure mileage was approximately 19,000.
- Bronx, NY, USA
The vehicle was involved in a rear-end and front end collision, the vehicle was stationary at a red light with another vehicle in front. The vehicle behind me rear-ended the Jeep Compass at approx 50 mph pushing me into the vehicle in front of the Jeep Compass. No airbags deployed and the vehicle's seat belts failed to lock causing myself to hit the steering wheel.
- Elizabeth City, NC, USA
Passenger backseat seatbelt buckle, inside broke apart and is unable to receive the tongue. Car was stationary. Daughter was unable to buckle herself in seat.
- Madison Heights, MI, USA
- Midway, GA, USA