The contact called on behalf of the owner of a 2019 Jeep Compass. The owner was unable to start the vehicle. The contact stated no warning light was illuminated. The owner was able to start the vehicle after a jumpstart. The owner took the vehicle to the location where she purchased the vehicle, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired however, on May 1, 2023, the vehicle continued to experience the failure. The owner took the vehicle back to the dealer, where it was diagnosed with needing the auxiliary battery and starter to be replaced. The vehicle was repaired however, on June 24, 2023, the vehicle continued to experience failure. The contact stated that while the owner was driving and depressing the accelerator pedal, the vehicle failed to exceed 30 MPH. The owner towed the vehicle back to the dealer, where it was diagnosed with needing the spark plugs and coils to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 33,167.

- Winthrop, MA, USA

Auto stop feature will not consistently work. My daughter has been in an intersection on several occasions when the vehicle would not re start. This happened in October of 2022 and a battery and a battery and sensor were replaced. This is now happening again putting her in danger in the middle of roadways.

- Verona, NJ, USA

The uconnect touch screen is ghost touching and glitching out causing it to mess with my cars functions and distracting me while driving.

- Elizabethton, TN, USA

My emergency brake engages while my vehicle is in drive during auto assist feature is on. My vehicle stalls. I have to put my vehicle in park, then shut my car off and restart it while in traffic. I have been in several near collisions. I have been a victim of road rage. My 2019 Compass has been experiencing this issue since July 2020. After 11 service visits, my vehicle is still not fixed and the dealership is no longer willing to help. They say there is nothing that can be done. I have copies of all service repair orders from 2020-June 2023

- Framingham , MA, USA

Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.

- Buda, TX, USA

Occasionally the knob that dims the dash and infotainment screen does not work. The lights stay at full illumination. This creates a blindingly bright situation in the dark of night.

- Williamsport , MD, USA

The Auxiliary battery has died 3 times in 4 years. The dealership each time has replaced it and has stated it is unknown why the battery keeps dying. I have brought to 2 different Jeep dealerships.

- Brandon, FL, USA

Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.

- San Antonio, TX, USA

On 05/04/2023 the outside temperature was 58 degrees. The vehicle in question had been sitting for approximately 5 days without being operated. When I depressed the ignition button, the vehicle shuttered slightly and started. Immediately a high coolant temperature alarm was displayed on the dashboard. When I placed the vehicle in reverse it slowly moved backwards. When I placed the vehicle in drive, it was slow to respond then suddenly lunged forward at a high rate of speed with little to no pressure on the accelerator. The vehicle shut down and required a restart. Through research, I discovered this is apparently a common complaint with this make, model, and year vehicle and that it needs to be reported. Fortunately I was not at speed or traveling, if I had of been, there would have been a high risk of a traffic accident. This vehicle only has about 25,500 miles on it.

- Dublin, VA, USA

My 2019 Jeep Compass started shutting off during driving. The car would shut off at stop lights or stop signs when the AC was turned to the maximum level. You have to put the car in park and restart the car. There would be no indication and it would only do this when the auto stop/start was on. The stop/start symbol is a green A. When it is malfunctioning the symbol turns orange and only goes off if you restart the car. I took my Compass to the local dealer several times to fix the issue. They have never heard of this happening and when they attempted to fix the issue the same thing happens again. My safety was/is at risk when the Compass can shut off during traffic at any moment leading to traffic accidents with my family in the car. I took the Compass to get this issue fixed several times in 2020, 2021 and recently in 2022 due to the fact that I was pregnant and was concerned for the safety of my baby and myself.

- Tallahassee, FL, USA

The vehicle flashes that it is overheating and then shuts off, no matter what speed the vehicle is at. You then have to pull over and restart the vehicle. It is a very dangerous situation and I-??ve seen hundreds, if not thousands, of similar stories online with the 2018-2022 jeep compasses. This issue needs to be resolved and Jeep needs to recall these vehicles before someone is seriously hurt.

- Aurora, CO, USA

The vehicle just shuts off while driving. Typically occurs while approaching a stop or slowing in speed. This puts our safety at risk at it typically happens at an intersection where other cars are crossing or waiting to cross. This vehicle is available for inspection upon request and has not been looked at by a dealer. The auto start stop function warning light has been coming on when this happens.

- Narvon, PA, USA

On my way to work my 2019 Jeep compass all of a sudden started flashing all these error messages while I was driving (check shifter, service transmission, service ESC, AWD warnings, check coolant, car shutting down) my car seemed to be stuck in 1st gear, and my parking brake came on. While panicking trying to get off the road, I turn left but my car is going so slow a truck comes over the hill and slams into my passenger side. I've had my car less than 2 years and it did this exact same thing a few days after I bought it, I took it back to the dealership I bought it from, but they couldn't replicate the issue, the car corrected itself and was fine until April 6 when it started again while I was driving and caused me to be in an accident. This has been very traumatic, I've never been in a automobile accident, and I feel like it's all because of my car wouldn't accelerate so I could get off the road safely

- Pinson, AL, USA

Coolant overheating error message then Jeep stalls/shuts off while driving. Has happened multiple times. First time at a stoplight. Another incident occurred backing out of a driveway. A third time happened while driving on the highway going 75mph was able to power through and not shut off by pressing the accelerator. Another time happened while turning off the exit ramp from highway, again was able to push through the system by pressing the accelerator. Note-the coolant temperature is not actually overheating. If the Jeep turns off the coolant temperature goes back to normal, this is also the case if it stalls but doesn-??t shut off. No mechanic has been able to diagnose why this is happening.

- Thornton , CO, USA

Engine shut down in an intersection due to -??high coolant temperature-?? This was a false error and almost caused me to get into an accident. Once I could get power back, I moved over the the side of the road and inspected my coolant further. There were no leaks and reservoir had adequate pressure and fluid. Coolant temps read regular. I continued to drive to work while monitoring the digital coolant temps. The temperature fluctuated between 192 and 198. I reached my destination safely, but following this event, I do not feel this vehicle is safe to drive. Vehicle is up to date on maintenance and has 34k on the odometer

- Holden , MA, USA

We were stopped at a traffic light, began to move when the driver instrument display went red, said coolant was high, the car stalled, and we were hit from behind by another SUV. After we were able to restart it, the display returned to normal. We waited for the police to arrive, got an accident report and now the car is at the dealer. Also, before that the radio display was acting up with lines in i like a bad television then it would shut off. The dealer says it needs a new radio (on a 4-year-old Jeep), and they want to apply updates that SHOULD fix the issue.

- Scottsville, NY, USA

Multiple instances of power loss in the vehicle with the warning stating that coolant temperature is too high. Car doesn't power more than 20mph in such instances and needs to be parked on the side for a restart.

- Des Moines, IA, USA

dashboard message stating -??High Coolant Temperature-?? while driving on highway. I had to stop on the shoulder of the highway after seeing a warning that the vehicle would soon shut off. I was driving the car with my child and the situation was very tense. I had to park the car on the shoulder of highway and wait for it to settle down. This actually threatened the lives of me and my child.

- River Vale, NJ, USA

THIS IS THE SECOND TIME THAT I AM WRITING THIS LETTER ON THIS 2019 JEEP COMPASS WHEN DRIVING THE LIGHTS START GOING CRAZY CHECK ENGINE, SERVICE TRANSMISSION, POWER STEERING NEEDS SERVICED, SMELL OF GAS AND ANTIFREEZE AND PARKING BRAKE COMES ON AND MUCH MORE. I HAVE HAD THIS JEEP IN THE SHOP 5 TIMES WITH NO HELP I NEED HELP AS SOON AS POSSIBLE ON THIS JEEP IT IS A SAFETY HAZARD AND I AM AFRAID TO DRIVE IT AT ALL I AM DISABLED AND ON A LIMITED INCOME NEED HELP PLEASE. THANK YOU VERY MUCH [XXX][XXX] e-mail [XXX] TODAY DATE IS 03/20/2023 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Warsaw, MO, USA

While driving in 33 degree weather my Jeep Compass randomly shuts off flashing a high coolant temp on the dash. This has happened twice while operating on the roadway, one of which was in the middle of navigating a 4 way traffic light. My significant other is a licensed mechanic therefore all maintenance is always up to date. This vehicle isn-€™t low on antifreeze and is a significant safety threat to myself and my two children 3 and under.

- Rossiter, PA, USA