10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
5,409 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Jeep Compass:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad

« Read the previous 20 complaints

problem #76

Mar 242023

Compass

  • miles
dashboard message stating -??High Coolant Temperature-?? while driving on highway. I had to stop on the shoulder of the highway after seeing a warning that the vehicle would soon shut off. I was driving the car with my child and the situation was very tense. I had to park the car on the shoulder of highway and wait for it to settle down. This actually threatened the lives of me and my child.

- River Vale, NJ, USA

problem #75

May 152022

Compass

  • 16,000 miles
The contact owns a 2019 Jeep Compass. The contact stated that while driving at various speeds, or while stopped at a traffic light the vehicle would suddenly shut off. The failure had occurred while driving 70 MPH, and while stationary at a traffic light. The vehicle was taken to the local dealer several times, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 16,000. The VIN was unavailable.

- Hopatcong, NJ, USA

problem #74

Mar 202023

Compass

  • miles
The engine start/stop light turned on saying it needed serviced. While driving. Then another message popped up on the screen and suddenly disappeared then my emergency brakes came on while driving and put me in a complete stop in the middle of the road.. have not yet contacted anyone about this issue yet. Im worried that it will happen again and cause someone to rear end me.

- Norman, OK, USA

problem #73

Mar 022023

Compass 4-cyl

  • miles
THIS IS THE SECOND TIME THAT I AM WRITING THIS LETTER ON THIS 2019 JEEP COMPASS WHEN DRIVING THE LIGHTS START GOING CRAZY CHECK ENGINE, SERVICE TRANSMISSION, POWER STEERING NEEDS SERVICED, SMELL OF GAS AND ANTIFREEZE AND PARKING BRAKE COMES ON AND MUCH MORE. I HAVE HAD THIS JEEP IN THE SHOP 5 TIMES WITH NO HELP I NEED HELP AS SOON AS POSSIBLE ON THIS JEEP IT IS A SAFETY HAZARD AND I AM AFRAID TO DRIVE IT AT ALL I AM DISABLED AND ON A LIMITED INCOME NEED HELP PLEASE. THANK YOU VERY MUCH [XXX][XXX] e-mail [XXX] TODAY DATE IS 03/20/2023 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Warsaw, MO, USA

problem #72

Feb 262023

Compass 4-cyl

  • miles
While driving in 33 degree weather my Jeep Compass randomly shuts off flashing a high coolant temp on the dash. This has happened twice while operating on the roadway, one of which was in the middle of navigating a 4 way traffic light. My significant other is a licensed mechanic therefore all maintenance is always up to date. This vehicle isn-??t low on antifreeze and is a significant safety threat to myself and my two children 3 and under.

- Rossiter, PA, USA

problem #71

Feb 202023

Compass

  • miles
Driving at highway speeds today "high coolant temp" message appeared and vehicle lost power briefly, luckily not completely as I was in the far left lane with no shoulder to pull onto. I made my way to the right shoulder and realized my temp was just fine - just below 200 degrees - and vehicle operated normally the rest of the way to work. After giving it a google search and seeing all of the other complaints about this issue, I figured I better report my issue as well in an effort to get this looked into and resolved. Had my car completely shut off like so many of the other complaints I've seen, there would have been an interstate pile up with me at the bottom.

- Signal Mountain, TN, USA

problem #70

Jan 302023

Compass

  • 81,987 miles
The contact owns a 2019 Jeep Compass. The contact stated while driving 20 MPH, the vehicle stalled, and the engine oil warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 81,987.

- Cutler Bay, FL, USA

problem #69

Dec 262022

Compass

  • miles
Vehicle stalled out and locked up after stopping and attempting to accelerate. The vehicles emergency brakes locked on, the vehicle could not turn off with the ignition button, and when looking under the hood the electrical components had a low buzz to it. Vehicle could not turn off emergency break, accelerate, and engine turned off...

- Pittsburgh, PA, USA

problem #68

Dec 072022

Compass

  • miles
The car has gone completely dead on at least 5 separate occasions since I got it about a year ago. There could be a plethora of reasons why but the dealer never seems to have an answer. The car can shut off for up to 5 minutes in my case and I-??m usually stuck in traffic. It is dangerous and produces severe anxiety. When the car stops like that the e brake comes on and sometimes all I can do is manually unlock the door to get out can-??t even move the shifter. I have had numerous issues with the car feels unsafe until they fix the root of the problem

- Whittier , CA, USA

problem #67

Nov 212022

Compass

  • miles
I was driving down the road going about 40mph, it lost power, I coated into a nearby parking lot because there was no acceleration Pulled off the road, shut it off and it did restart The next morning it was dead It tried to turn over, then it did jump I went ahead and got a new battery and it has been starting

- Waterford, MI, USA

problem #66

Oct 012022

Compass

  • 43,000 miles
The contact owns a 2019 Jeep Compass. The contact stated while driving at various speeds, the vehicle lost motive power and failed to restart on various occasions. No warning lights were illuminated. The vehicle was towed to a local dealer, where the failure codes were cleared; however, the failure could not be duplicated. The contact then stated that while driving at an undisclosed speed, he smelled antifreeze, and the vehicle then lost motive power with the check engine, performance transmission, seat belt, and various other warning lights illuminated, and messages displayed. The contact stated that he replaced the battery; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 43,000.

- Warsaw, MO, USA

problem #65

Jul 052022

Compass

  • miles
Auto stop star keeps on acting up I just purchased the car I had it stall on me change one battery stalled on my agin change the other battery now I have to take it to the shop again for same issue got the car March,5,2022 1st problem July,5,2022 2nd problem November,21,2022 3rd problem December,3,2022

- Monroe , NY, USA

problem #64

Dec 032022

Compass

  • miles
About a month ago my car showed a warning that essentially said "Find a safe place to stop your car will stop soon". I had to get a jump start but I did make it to the dealership to get the batteries changed. A week or so after the return of car my check engine light came on again. It went off 2 days later but the car stalled as I was driving it shortly after. I was at a stop light and it just shut down. I had to put the car in park. Turn it off and restart it. Saturday I was on my way to work and the coolant temp went full red, then no notches and the car stopped while I was driving. I had added coolant the day before because it wouldn't blow heat only cool air. Nonetheless it is currently in the shop. I had to get it towed as it started smoking. The biggest problem is that this time it did not advise that it would stop. It just stopped at 6:30 am in the dark on a 4 lane road.

- Atlanta, GA, USA

problem #63

Dec 082022

Compass

  • miles
While driving with the automatic start / stop on, the engine shuts down and dashboard light issues a coolant warning light. After a few seconds the engine goes back on. This happens periodically and is not a safe situation.

- Belleville, NJ, USA

problem #62

Nov 012022

Compass

  • miles
2 incidents in traffic, in Savannah, GA our 2019 Jeep Compass, temperature gauge shot up and engine shut down, took a minute for my daughter who was driving to start it back up and continue. Had dealer check it in Hinesville, Ga. And could not recreate the same result

- Hinesville, GA, USA

problem #61

Dec 062022

Compass

  • miles
While traveling down the roadway, a message will pop up on the middle information area that reads, -??Stop Safely Vehicle Will Shut Off Soon.-?? Both the main battery, auxiliary battery checked and both tested good. (Replaced both less than 2 months ago) No check engine light. No battery light. No change in voltage. No change in any temperatures. The vehicle did shut off. But after shutting off for about 10 minutes, started back up with no problems. However after driving in secondary road for about 15 minutes, the same message popped up on the display.

- Leeds, AL, USA

problem #60

Jul 302022

Compass

  • miles
Late July 2022, vehicle started indicating engine over heating regardless of appropriate coolant level. Vehicle then began to not start most times when attempting to turn car on. While driving on expressway, car completely shut off. Was able to coast to the side of the expressway out of the way of other vehicles. Vehicle was taken to a shop where the diagnosis was as follows: engine replacement, radiator replacement, system flush. There is an ongoing investigation currently regarding this type of vehicle.

- Nixa, MO, USA

problem #59

Nov 112022

Compass

  • miles
While driving on the highway traveling about 70 mph in the middle lane the car went into a "limp mode" and the vehicle started decreasing speed and I was not able to accelerate using gas pedal. I was able to move over to the slow lane to exit. At traffic light, I had to shut car off and restart. I brought to the car back to the dealership Bourne Auto Sales in Easton MA where I purchased the vehicle for inspection they could not reproduce the problem, thus they could not find any issues wrong and could not fix. It's unknown if warning lights came on prior to incident and there no sounds prior. My safety and my child's safety and the safety of others traveling on the highway were at risk as there could of been a major accident traveling at a high rate of speed then decreasing speed on a mulit lane highway.

- Sharon, MA, USA

problem #58

Dec 052022

Compass

  • miles
While sitting at a stop light, the engine stalled and would not restart. The brake pedal had no freeplay and was more difficult than normal to press. After about 30 minutes the vehicle restarted normally but required a lot of pressure on the brake pedal. No check engine or other warning messages appeared on the dash.

- Dexter, MI, USA

problem #57

Sep 122022

Compass

  • miles
The contact-??s granddaughter owns a 2019 Jeep Compass. The contact stated that on several occasions while her granddaughter was driving at undisclosed speeds, the vehicle stalled without warning. The contact-??s granddaughter was able to restart the vehicle; however, the failure recurred. There was no warning light illuminated. The vehicle was towed to an independent mechanic where the failure could not be duplicated. The dealer was notified of the failure and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable. The VIN was invalid.

- Houston, TX, USA

Read the next 20 complaints »