The car flashed an error code "Coolant temp too high" and the engine shut down while I was entering the parking lot of my son-??s school. The car froze up, but then turned itself back on. The coolant temperature was normal. I-??ve been terrified to drive ever since.

- Huntersville , NC, USA

The car flashed an error code "Coolant temp to high" and shut the engine down while I was entering the on ramp to the expressway. The car stalled in the middle of the lane. The coolant temp was normal and not high. I was able to restart the car and had no issue for rest of the drive. I checked my coolant levels and everything is normal. This again happened the next day in my neighborhood thankfully. The code flashed and the engine immediately shut down. There was little to no time to react. My fear is this will happen again when my daughter is driving.

- Commerce Charter Township, MI, USA

I was driving normally down the street and the car suddenly shut itself off and a warning light came up that said something like "coolant high" and then it lost all power. after 5-10 seconds, everything came back on as normal. this has happened approximately 20 times in the last 2 years. I took it to the Jeep dealership and they tried to pull codes to see what was happening and they state that they cannot figure out what is wrong with it because it is not pulling any codes for that.

- Clarkston, MI, USA

I am submitting this complaint regarding my 2019 Jeep Compass, which suffered catastrophic engine failure at only 50,000 miles despite regular maintenance and timely oil changes. The vehicle has been well-maintained, with all scheduled oil changes performed on time using the recommended oil and filters. Despite this, the engine experienced a dropped cylinder, leading to total failure and requiring a full engine replacement. The manufacturer, Jeep (Stellantis), refuses to cover the repair, stating that the vehicle is just outside its 5-year/60,000-mile powertrain warranty due to the time limit. However, engine failure at only 50,000 miles is highly premature and raises concerns about possible defects in the engine design, materials, or assembly. Given that many modern engines last well beyond 100,000 miles with proper maintenance, I believe this failure may indicate a widespread manufacturing defect that could pose safety risks to other Jeep Compass owners. If the engine fails unexpectedly, it could cause loss of power while driving, creating a serious hazard for drivers and passengers. I request that the NHTSA investigate whether other Jeep Compass owners have experienced similar premature engine failures and determine if this issue requires a recall, extended warranty coverage, or manufacturer accountability. Jeep should not be allowed to avoid responsibility for major engine failures in vehicles with such low mileage. Safety Concerns: -??Unexpected engine failure can lead to sudden loss of power, increasing accident risks. -??If this issue is widespread, other Jeep Compass owners could face similar failures without warning. -??The manufacturer should be held accountable for defects leading to premature catastrophic failures. I urge the NHTSA to investigate this issue and determine if a recall or extended coverage program is warranted to protect consumers from unexpected and costly failures.

- Liverpool, NY, USA

When I exited my car to enter my workplace on January 27, 2025, I noticed the radio had not turned off, which was unusual. I re-entered the car, turning the ignition on and off, hoping to shut the radio down. However, when I attempted to start the car, it made stalling noises, and would not turn on. After several attempts, the car turned on but the temperature gauge soared, and an error message about high coolant temperature appeared, causing the car to shut down immediately. I called my husband, who suggested waiting a few minutes before trying again. Fortunately, the car started, and I went into work, advised by my husband not to touch it until it was time to leave. Later, I drove directly to the Jeep dealership. Two days passed, and they dismissed the issue, unable to replicate it. Online research revealed this is a recurring problem with this model, raising my fears of the car shutting down unexpectedly in risky situations like driving on the highway.

- Lauderhill, FL, USA

When starting my 2019 Jeep Compass an error message stated "coolant temperature high" and "service brake system." It then sputtered and shut down. I waited a minute and then restarted the vehicle. There was a lag for the car to start and then it went back to normal and no codes were present.

- Tigard, OR, USA

On 4 separate occasions over a 5 day period, the electronic parking brake system spontaneously engaged. This caused the vehicle to lose power and slow until it came to a complete stop/stall. The EPB indicator was displayed on the dash. I tried several courses of action to resolve the issue including putting the car in park, attempting to disengage the EPB as well turning the vehicle off and on again. This issue presents itself with no prior warning. Fortunately, I was not highway driving during any of the mishaps. I was able to coast to the side of the road or to a parking lot safely. This issue presents itself a dangerous issue that other Jeep Compass owners are also experiencing with seemingly no true resolve from the Jeep manufacturer.

- Pearland, TX, USA

Stopped at stoplight. Engine start/stop was selected on and stopped engine per usual. Released brake and engine didn-??t restart leaving vehicle un-powered in traffic. Shifted to park. Let vehicle recycle on/off power a few times. Engine was able to be restarted several minutes later. This happened before ~1 year ago and dealer replaced aux battery and torque sensors but couldn-??t replicate failure and never disclosed any actual fault found.

- San Antonio, TX, USA

I was driving my 2019 Jeep Compass Trailhawk and had just started to accelerate when my car showed a warning light for "High Coolant Temp." The car subsequently lost all engine power and immediately initiated my parking brake. The car was stopped in the middle of the roadway, posing a serious danger risk to myself and other drivers. Had this occurred 30 more feet, I would've been in the middle of a railway crossing. After a few seconds, the temperature indicator returned to normal, though the car still had no power. I had to restart my car two times, then the issue was temporarily resolved and I was able to drive back to my house.

- Surrey, ND, USA

Every 3000 to 5000 miles the car jerks like the transmission is slipping, the coolant temperature warning sign comes on, and the car shuts off while driving. No warranty will fix the issue and it is very unsafe to have your car shut off while on the highway driving 70mph. This has happened several times. Jeep dealer will not fix

- Raymore, MO, USA

Stop/start stalling and shutting down at intersection. When lifting foot off the brake, vehicle may start up again just briefly but then stalls out. The vehicle has been stuck in traffic, at high risk for an accident. I have been successful in restarting the vehicle thus far to resume driving. Behavior can occur multiple times a day or once a week but it has been present for >2 yrs. Problem has been reported and inspected by local dealership but, per the dealership, unable to replicate on demand. Solution provided has been to replace both batteries but remedy is short lived. Dashboard error: Auto Stop/Start Not Ready/Unavailable. This error appears after the engine stop/start stalls and engine shutdown but goes away when car is restarted

- Cantonment, FL, USA

The vehicle will randomly show a coolant warning temperature light, then suddenly the engine will turn of. The car must be completely turned off to start it again. This happens when the car is not hot, there is plenty of coolant etc. When this happens the fobs also will not work. It has happened 4 times the last two weeks. My safety was put at risk because I was in the middle of driving when my car died in the middle of the road. Yes the vehicle was inspected and the batteries were replaced. The issue was not reproduced when it was in the shop.

- Grand Junction, CO, USA

High coolant temp warning lights spike for about 2-3 seconds and the car powers down but does regain power when the coolant temp light goes off. We have replaced the coolant sensor and flushed everything and replaced the pcm 2 times. Still the same problem. A safety issue as you lose power when this happens. Service was all done at an authorized Jeep dealership. The majority of the time this happens is during a turn. Today I lost power on a turn with oncoming car. We have spent $1400 trying to repair the problem with new replacements and the problem remains. The car is available for inspection. No advance warning when this happens. The last incident date happened August 29, 2024

- Brandon, SD, USA

I bought the car [XXX] they would not let me take the car home until [XXX]. I have had a problem with it ever since. Airbag system light keeps coming on, passenger seat does not work properly, car is hesitant to start or accelerate at times, cuts and have to restart at times, brakes grinding and squealing. I have taken it back to them several times and they refuse to exchange or fix the problems I was told I should use my warranty to have it fixed I even took it to one of their other dealerships in Irving and they refuse to fix it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Dallas, TX, USA

The motor is constantly burning oil between oil changes it takes 5.5 quarts on an oil change when the oil is changed I get less than 4 quarts out of the oil pan and this time the oil light came on and I checked the oil level and it was about 4 quarts low and I have the oil changed every 5,000 miles like the manufacture recommends I have read multiple complaints online that this is a known issue with the jeep compass and other vehicles with the 2.4 multiair engine in them

- Elgin, SC, USA

Car continuously shows multiple codes (10+)then won-??t shift to neutral or drive and car won-??t even turn off. Has happened multiple times with no resolution various codes (dynamic tourque steering, service hill holder, service 4WD, service transmission, anti lock brake system fail, fuel service cut off, U1110, speed control fail, and multiple others

- Asheboro , NC, USA

In February I took my car for an oil change. I went out of town and when I returned my car would not start. I replaced my key fob battery and I charged the battery because a jump did not work. Once battery was charged we were able to get my car to turn on. I took the car for battery testing at auto zone and nothing came back. I took the car to the dealership (Jeep Dealer) they said both batteries were original and needed to be replaced. I paid for both to be replaced. A few days later I was driving m, came to a stop light and when the light turned green I went to press the gas the car dashboard glitched and turned completely off I was in the middle of the road. I started the car back up and called the dealer immediately and took it in for service. The dealer said it was a reset that needed to be done and computer update. A few days later my car did the same thing only this time it gave a few messages on the dashboard and I was able to turn it back on. The deal ship kept my car for a couple more days. The did more updates and returned the car. I had no issues for a few weeks with turning off however when I turn the car on it would glitch as if it did not want to start. Also, the start/stop feature stopped working completely. One morning I started my car on my way to take my child to daycare the car glitched again but turned on I drove maybe 500ft and I got a message on the dashboard -??stop safely vehicle will turn off soon-?? I pulled over and turned the car off and back on the message was gone. A month later I got the same message but I kept driving and nothing happened. A week later I drove to drop off my child, the car was off completely and moments later when I returned the car would not start the radio dashboard lights all turned on and I could hear the car trying to start but it did not. AAA came to assist jumping my vehicle and I was able to drive the car to the same dealership. They kept the car for a week and found nothing.

- South Euclid, OH, USA

I was driving into a busy intersection and briefly stopped. When I took my foot off the brake to go, the car completely froze. The brake pedal was hard and the steering wheel was locked. The lights were on, however I couldn't turn the car off to restart it. It would not move. A police officer had to push the car over to the side. After waiting a while (25 minutes) for the tow truck, I was able to turn the car off. The car was towed to the nearest mechanic, but he can't find anything wrong with it. Despite, hundreds of online complaints about this same thing happening to Jeep Compasses, Jeep will not take a look at it unless I pay $490 for a diagnostic test. I already had to pay for the towing and a mechanic to look at it. Jeep Chrysler needs to recall these cars before someone is killed.

- Wallington, NJ, USA

after making a left turn, the engine shut off, an alert on the dashboard read the coolant temperature was too high. Then a second later the coolant alarm went away, the temperature gauge dropped back to normal and the engine started back up. This happened too fast to be an actual problem with the coolant temperature. It happened as described here: [XXX] If this had happened 3 seconds sooner, I would have been stuck in traffic while making a left turn. I'm a little shocked NHTSA has precluded this is not a dangerous issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Westminster , CO, USA

I was traveling from Dallas to Austin for a wedding on [XXX], going the speed limit I notice my car begins to decelerate, I would put my foot on the gas and the car wouldn't speed up, I just kept hearing my engine rev up. In addition to that, a bunch of symbols, notifications and noises started alarming and going off on my dash, it seemed like every symbol on the dash popped up. Trying to prevent an accident while having a panic attack, I had barely enough time to switch lanes and pull over while still on this dangerous highway. Once I stopped the vehicle, the brake became hard to push with my foot and the dash continued to go crazy blinking on and off. After an hour or so, the car started acting fine. I eventually got back home and took it to Jeep in Frisco, TX, and they "repaired" my vehicle they replaced my auxiliary battery and the main battery. I got the car from the shop and it was fine. 2 months later, it happened again! My car slowed down while I was on the highway and this time I couldn't pull over to safety, so I put my hazards on and just prayed I wouldn't get hit and called for a tow truck. After doing some research I'm not the only jeep owner who has had this issue, others have experienced the same thing. Ultimately this is a Jeep issue. My car is basically a death trap, and I lost my job because I lost my reliable means of transportation! My car is currently sitting out front collecting dust, I don't have the money to gamble on what the mechanics THINK is the issue, they can't figure it out! I don't want the vehicle! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lewisville, TX, USA