10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,264 miles

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problem #10

Sep 212023

Compass

  • miles
The vehicle will show that it is overheating when it is not and it will power down where you are only able to go around 50. When going over mountain passes it will do this and sometimes it will totally shut down. It will do it in town and any time it is at a traffic light. Sensors, water pump have been replaced. Antifreeze does not leak stays at the same level it is not actually overheating. When you beging to drive again at about 65 the gauge immediately goes to normal. This is a hazard

- Palisade, NE, USA

problem #9

Apr 032023

Compass

  • miles
One month ago, my jeep compass's engine turned off on HWY199 in Southern Oregon, one of the most dangerous highways in Oregon. It was due to an error message saying "High Coolant Temperature Warning". This warning stalled my engine in the middle of going 55 mph with vehicles behind me and limited turn-offs. Luckily, I was able to find a driveway and go up it before I ran out of speed. I was not able to accelerate at all. Once I stopped and parked the vehicle, the warning message disappeared, and my engine was fine. I proceeded to pop the hood and check the coolant and radiator for signs of overheating, and there was absolutely nothing wrong. I called the dealership, and they said that it was strange and that if the car seemed to be fine after that, then to "drive it until it happens again". I have read multiple threads of people experiencing the same issue. Since the first time, this issue has happened 5 more times all while driving on the same Highway to and from work. I can't find any occurrence that causes it or warning signs before receiving that alert. In all cases that this has happened to me, the car has never once been overheating, yet it has almost caused an accident every time. This NEEDS to be resolved. I DO NOT want to trade this car in and pass this on to another unfortunate driver or their family. I am expecting a baby in three months and DO NOT feel safe. I see that there are cases with the same incident report and dealerships have yet to find a solution or diagnosis. Someone is going to get hurt if nothing is done about this.

- Selma, OR, USA

problem #8

Apr 062023

Compass

  • miles
On my way to work my 2019 Jeep compass all of a sudden started flashing all these error messages while I was driving (check shifter, service transmission, service ESC, AWD warnings, check coolant, car shutting down) my car seemed to be stuck in 1st gear, and my parking brake came on. While panicking trying to get off the road, I turn left but my car is going so slow a truck comes over the hill and slams into my passenger side. I've had my car less than 2 years and it did this exact same thing a few days after I bought it, I took it back to the dealership I bought it from, but they couldn't replicate the issue, the car corrected itself and was fine until April 6 when it started again while I was driving and caused me to be in an accident. This has been very traumatic, I've never been in a automobile accident, and I feel like it's all because of my car wouldn't accelerate so I could get off the road safely

- Pinson, AL, USA

problem #7

Nov 112022

Compass

  • miles
While driving on the highway traveling about 70 mph in the middle lane the car went into a "limp mode" and the vehicle started decreasing speed and I was not able to accelerate using gas pedal. I was able to move over to the slow lane to exit. At traffic light, I had to shut car off and restart. I brought to the car back to the dealership Bourne Auto Sales in Easton MA where I purchased the vehicle for inspection they could not reproduce the problem, thus they could not find any issues wrong and could not fix. It's unknown if warning lights came on prior to incident and there no sounds prior. My safety and my child's safety and the safety of others traveling on the highway were at risk as there could of been a major accident traveling at a high rate of speed then decreasing speed on a mulit lane highway.

- Sharon, MA, USA

problem #6

Jan 122021

Compass

  • 47,400 miles
So my vehicle has been really sluggish. Half the time it doesn't want to accelerate, and when it does it sounds like it's having trouble shifting gears. When getting on the freeway my vehicle will get to the speed of 50 mph and my RPM reading between 4000-5000. I have tried to let my foot off the gas, my speed goes down but RPM stays the same. This is really scary especially when you have to get on a busy highway with a speed limit of 70, and you can only go 50-55. I am a first responder, some times I use my personal vehicle to respond to incidents, due to location.

- Byhalia, MS, USA

problem #5

Dec 022019

Compass

  • 11,000 miles
Unintended acceleration, after braking vehicle lurches forward with unintended acceleration, also hard shifts when in motion.

- Troy, MI, USA

problem #4

Sep 272019

Compass

  • 1,000 miles
To start I still don't have my license plates, which tells you how new it is. The gearshift doesn't light up and if it does it flickers when I switch gear from P to R to D or wtvr I need to do there is no indication on what gear I'm in. I'm assuming it's electrical which isn't a good sign. Jeep brand isn't doing good. Also when I lightly tap my gas it makes the sound of acceleration but it's not actually doing so. I have to take my foot off the gas for the system to I guess catch up with the speed I'm trying to get to and this is on the city street. I will update on 10/3 if my car comes back from the dealership by then.

- Honolulu, HI, USA

problem #3

Jun 282019

Compass

  • 650 miles
After getting off of the highway and coming to a stop at the light, I went to turn and my car stalled out as I was turning. I was on a one lane overpass with no way to pull over. It wouldn't even register that I was trying to turn off my vehicle for a minute. I was finally able to restart my car and keep driving.

- Chandler, AZ, USA

problem #2

Apr 082019

Compass

  • 86 miles
I bought this vehicle at hawk Chrysler Dodge Jeep 7911 w roosevelt rd, forest park, il 60130 on 04/8/19. I drove off the lot without a proper explanation/presentation of my vehicle, no one went over the features with me. When I arrived at home, a family member pointed out that the lcd screen qhere the mileage is displayed was not working. At first I thought it may turn on with one of the button on the vehicle because I've never owned a vehicle like this. After 10 -15 minutes of playing around with buttons I couldn't figure it out and called the dealership, the salesperson said to bring it back for an update. On the way back to the dealership I got into a car accident because I was on my way back to the dealer and I did not realize how fast I was going since mileage was not displayed. Now, I have damage on the front driver side of the vehicle less than 24hrs later. It is now 04/23/19 and the vehicle is under the dealership possession because the part to the lcd screen is on back order. According to the salesperson, I just needed an update, wrong.

- Chicago, IL, USA

problem #1

Apr 122019

Compass

  • 2,500 miles
Update to my previous complaint: I leased this car on January 12, 2019. It is brand new. The car was having trouble starting again today and yesterday. I turned it on the normal way and it was fine in park, but when I switched to drive it shut off. The D started flashing (again) so I put it back in park, and the console told me to press the brake and press stop/start, which I did attempt but the brake was locked and this did not work. The red lightning bolt and check engine light both came on. The red lightning bolt warning light indicates a problem with the electronic throttle control. It also stalled and was hard to steer as usual now, though putting it in 4WD makes it a bit easier to control. I am now even more scared to operate this vehicle and feel like it is going to fall apart while I'm driving.

- Bronx, NY, USA