10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,548 miles

About These NHTSA Complaints:

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problem #5

May 022023

Compass

  • miles
Engine temporarily shut itself off by itself in the freeway as I was slowing down pressing my brakes because of the cars in front of me in traffic hour. The car flashed a -??coolant temperature too high-?? message then immediately turned itself off for a minute. The engine/coolant temperature gauge was normal the whole time I was driving (in between the cold and the high sign). But even then it flashed that -??coolant temperature too high-?? message and shut itself off right then for a minute after it flashed me that sign. It was over 100 degrees fahrenheit outside and inside the car without ac it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I changed gears from drive to neutral and then to park. And after a minute the car turned on again. Even with my four ways on, drivers kept pulling up behind me on the freeway despite my four way lights being on. I prayed I wouldn-??t get hit and cause an accident on the freeway because of my disabled vehicle. A few drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes and tried restarting my vehicle. I was scared and almost got hit by a some cars. This has happened multiple times every year since I bought the car back in 2021. Before it kept happening at a stop light in the middle of the street and now it happend on the freeway. On the freeway I am driving between 65mph to 80mph and it stopping like that randomly made my heart skip a beat. I thought I was going to be involved in several accidents on the freeway with cars going over 65mph. The car shutting itself off messed up my steering and the braking system. It is a safety hazard. I have gone to the dealership multiple times for this issue and it still happens to me every year. I could have died or caused an accident today.

- Phoenix , AZ, USA

problem #4

Aug 302022

Compass

  • miles
8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn-??t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.

- Jackson , MS, USA

problem #3

Apr 022021

Compass

  • 7,000 miles
Brakes squeak and squeal when coming to a stop or slowing down from 2mph down to 0. the noise has gotten worse over time. I have taken the Jeep to two different dealerships with one finally changing the brake pads and rotors at 5K miles! issues cont. Was only told that a star case was opened and I was able to drive away in my squeaky vehicle. Issue not fixed and I'm fed up with Jeep! the vehicle had been in and out of the service dep. Numerous times. Must be a lemon.

- Plainview, TX, USA

problem #2

Mar 052021

Compass

  • 4,000 miles
While driving about 60mph with no vehicle in front of me the car started dinging and the word brake! came up on the dash - again, no vehicle in front of me. I pushed the brake and it went away - took it to the dealership and they said the front camera was defective and replaced it. About a week later while driving about 45mph- no one in front of me - the same thing happened only this time the car slammed the brakes on on it's own and I almost got rear ended. Took it to the dealership but they cant' diagnose what's happening because there's no codes.

- Port Orange, FL, USA

problem #1

Aug 242020

Compass

  • 1,742 miles
I have had my 2020 Jeep Compass 4.5 months and it has stalled twice. Both times as I was approaching a light to stop. My life has been endangered both times as I did not realize what had happened nor do the people behind me. I only realized what was happening when I attempt to accelerate. Both times I was almost hit from behind. The first time at approx at 1624 miles and the second time at approx 1742 miles. There is no warning or direction from the vehicle, but while panicking in traffic I see that my emergency bake is on!!!!! suddenly and for no reason!! I have also have several problems since the first month with the auto stop-start. This function has never worked properly and shuts down all.the.time. I was told by the dealership it was my fault for not driving my vehicle enough. Not driving my vehicle enough during a global pandemic. I'm to blame. I do not feel safe in this car.

- Livonia, MI, USA