10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 1,706 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2022 Jeep Compass. The contact stated that while driving on several occasions at various speeds, and the Auto Stop system activated and the vehicle unintendedly stopped. The contact stated that the transmission failed to respond as needed and the vehicle had to be restarted. The vehicle was taken to a dealer on several occasions where it was diagnosed and determined that the alternator was damaged and needed to be replaced. The vehicle was repaired; however, the failure recurred immediately. The vehicle was taken to the same dealer, and it was determined that the vehicle needed to be driven for several miles to correct the failure. The failure reoccurred and the vehicle was taken to the same dealer where it was diagnosed and determined that the main battery needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer however, the cause for the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 300.
- Kissimmee, FL, USA
My family's n is safety was at risk daily, do to fear of the electric system being off, changing speed and directtion of car falsely. 2Continuly lights sources in panels on at night, unable to turn off. navigation pulling vehicle off lane, to opposite side of road in rain sleet heavy snow. Stays stuck on after air bags diddnt deploy in accident, caused by nav control and engine lag ? Jeep after I had it in MacDonald motors bridgeton Maine, the seller. 2x in first months. We owned it. I was told when I drove in 1 day early dec.2024 and called another 3 times day around 1st WK of.told availability.threw Xmas. When I tried getting it in there in December, with my complaints of same issues, no appointment was able to be given. Until mid january no temporary vehicle offered.I asked, was told that's too long.they couldn't offer me 1. In August after issues with oil filter loosen x2 early oil changes and eating oil... They said same line if any update needed there nothing they can do that wasn't done. If jeep doesn't release an update.. late on dec 11 after dash console lights staying on without keys.in am tried to cure problems.got a additional problem.windows speraticly were going up and down, after I hit up, at closing. Up then down..pissed off and up early for an appointment i designed I was going by MacDonalds and dropping car off.and Calling creditor.getting my own car rental. I had an accident on the morning on my way to do this.
- Mexico, ME, USA
The vehicles emergency brake engages itself while the vehicle is in drive. I-??ve reported this to my dealership, they say they-??ve never heard of this issue. I-??ve reported the issue twice. This is an obvious safety issue because the vehicle is randomly braking and coming to a complete stop while it is in drive. The brake signal comes on and there is no way to regain control of the vehicle unless you put the car in park and turn it off and on again. The emergency brake button also does not work during this time. This often happens when driving after a stop light. The vehicle begins to move and suddenly the brake engages itself, and the car stops this has almost gotten me rear ended on several occasions. I-??m forced to throw on my hazards and rush to regain control of the vehicle. All the while holding up traffic, cars honking and trying to get past me. This issue was not confirmed to me by the dealer. They seem to act as if they haven-??t heard of this issue. I-??ve researched online and other Jeep brand owners are experiencing the same exact issue. My vehicle was purchased brand new and hadn-??t been in any accidents before this problem began. It started the year I purchased and still happens till this day. I-??ve tried to get to the bottom of the issue but I-??ve been quoted $1000 to change both batteries without promise that this will resolve the issue. I don-??t want to pay out of pocket for an indefinite resolution that the company should take care of because they sold the vehicle to me with this safety issue. I-??ve looked for recalls that depict my exact issue for my make and model and I haven-??t seen any. This needs to be investigated because many people bought their cars with this same safety hazard so why isn-??t Jeep taking accountability!
- Bronx, NY, USA
I wasn-??t having any issues with the backup camera not working that was the last recall on my Jeep Compass. The software fix to the radio, however, has made it so the radio mutes now when the Jeep is put in reverse. When this happens, I become so focused on the radio not playing that I am backing up without paying attention to the camera screen or what is behind me. I spent 25 years driving without a back camera and no accidents. I have spent 35 years driving with a radio when backing up and no accidents. I have been driving less than a year with the radio muting when the Jeep is put in reverse and I am seriously concerned that it is going to cause me to have a wreck. Please have Chrysler figure out a way to still allow the back camera to work without muting the radio in reverse.
- Williston, ND, USA
When driving I reversing my review camera appears to be lagging as well as sometimes it will start buzzing/ making a long beeping noise then the center screen will go dark and reset. This has occurred many times while reversing. I noticed that sometimes I get the sound while driving forward and then the center screen restarts
- Morton Grove, IL, USA
The contact owns a 2022 Jeep Compass. The contact stated that while idle at a stop light the auto start/stop feature activated however when attempting to accelerate, the vehicle failed to restart. The vehicle then went into lockdown mode where all systems were deactivated. The police were contacted and assisted in merging the vehicle to the side of the road. The vehicle was placed in the park while they waited for the tow truck to arrive. When the tow truck arrived the vehicle was not able to be placed back into neutral to move onto the flatbed. The tow truck was able to tow the vehicle onto the flatbed despite the rear wheels being locked. The vehicle was taken to the dealer but had not been diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,100.
- Negaunee, MI, USA
The only way to adjust the advanced driver assistance systems (ADSA) in my 2022 compass is VIA a defective radio that continually resets as per Mopar Case number [XXX] from August 2023. according to the bulletin this was supposed to have been fixed via a software update in the 4th quarter of 2023. repeated calls to the mopar wave 800-334-9200 only to be disconnected as soon as i give them the case number 4 times today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Pembroke Pines, FL, USA
I am writing to express my disappointment and frustration with my 2022 Jeep Compass. I purchased my Jeep Feb 2023. In May 2024 my issues started and have not stopped or been able to be diagnosed by 2 different dealers after 4 times of them having my car. My check engine light started and then the non stop issues with the center screen and dashboard flashing on and off. The screens change showing all errors and warnings.c The radio shuts off whenever it wants. Now the car shuts off when it wants. First time I was at a stop sign, it turned off and would not go back on for almost 2 minutes. The 2nd time I was yielding and it shut down. I had to put the car in park and hit the ignition button a few times before it started. On 1 visit I was told that the mechanic did a computer update but I had to let him take it home that night. When I refused I was told to come get it and they didn't touch it. On the last visit which was 10 days I was told there is nothing wrong with my car. Jeep called me 2 days later and stated "maybe they would give me a small discount for a new one" As a loyal Jeep customer, I expect better service and prompt resolution of the significant safety issues.
- New Rochelle, NY, USA
I purchased a 2022 jeep Compass in April of 2024. In the past few weeks the jeep has had a reoccurring issue. Issue is when at a stop, message appears saying "Coolant Temperature to High", the Jeep will beep flash that message, coolant temp gauge will jump to the top then down to the bottom and the vehicle will shut its self off, and check engine light will be solid but the "coolant" message will go away. Along with this, the auto start/stop feature (when at a stop vehicle shuts its self off and electronics run of aux battery, then when brake peddle is released vehicle starts up and power is back on the main battery) has not been functioning, I assume this happened around the time off the first coolant message a few weeks back. While drive I h
- Katy, TX, USA
I am not sure what is going on but my compass will stall out while at a complete stop and put the car into the parking brake-?? thus causing user have to turn off the car in the middle of traffic and restart to drive again. This has happened four times & has been in the shop 3 times and jeeps refuses to pay for it, or replace it although it is still in warranty
- Fort Campbell, KY, USA
I was stopped at a red light. When the light turned green, my car completely froze and stalled. Everything on my car locked up. I was not able to turn my car off. My gear shift was locked and the gear letters were flashing. After about 1 minute my car starting moving. Scariest experience ever. I have a dash cam video but can not upload the video here.
- Thornwood, NY, USA
Few month ago, I received a paper from the manufacturer saying that the car was on recall. I brought the car to the car dealer and they said that there was a problem with the battery. They changed the battery for a new one. Later on, I received a letter from the Jeep saying that they used my factory limit warranty to replace the battery. And saying that next time if I see a form like this it could be a real bill. Around 2 months and a half after, The light of the battery starts flashing and a message appeared on the dashboard saying that I had to park the car immediately because it could stop at anytime automatically. I had to pull over and call a tow truck. We dropped the car to the car dealer. It was on a Sunday. Then, I had my car ready to pick up 5 days later, on the Friday. They told me that they had to change the alternator. I took my car and it seemed all fine. Four days later, the light of the passenger seat belt start flashing and the beep sound started and wouldn't stop. The message was for the passenger to put his seat belt on. The thing is that there was no passenger. I had my hand bag on the passenger seat and I put it away. I turned off the engine. Waiting for 10 minutes and turned on the engine again. Again, the sound went on for the seat belt of the passenger. I turned off the engine again and waited another 10 minutes. This time when I turned on the engine, a message appeared saying that the emergency contact were not available. And another message, that there was something going with the air bag. At this point, I felt very uncomfortable driving the car. I had to drive the car very slow hoping the airbag would not go off. I parked my car in my garage. I called Jeep the day after since it was already closed and they told me to bring the car the week after since they were fully booked with repairs. I could do this as I was traveling to Europe for few weeks. I will be back to LA on the 10 of august and hope to find a solution. Thank you.
- Glendale, CA, USA
The contact owns a 2022 Jeep Compass. The contact stated that when the USB port was in use, the digital screen would shut off and no longer display the safety features. The contact stated that the digital screen was used for safety and the features were no longer accessible. No warning lights were illuminated. The vehicle was taken to a local dealer where a software update was performed. The vehicle was not repaired. The vehicle was taken back to the local dealer where the digital screen was replaced; however, the vehicle was not repaired. The vehicle was taken to another local dealer Dayton Andrews Dodge Chrysler Jeep Ram (2301 34th St N, St. Petersburg, FL 33713) where it was diagnosed but no resolution was found. The contact was advised by the second local dealer that whenever the remedy was available a notification would be provided. The manufacturer was made aware of the failure. The failure mileage was approximately 850.
- Parrish, FL, USA
The vehicle has an automatic start stop function that randomly turns off the vehicle when at a stop sign and puts the brake on. This has happen 3 times since leasing this car last year. I took the car into the dealership after the second occurrence to get it checked out but they could not duplicate the problem. The first occurrence was around 6 months after getting the car.
- Norwalk, CA, USA
Vehicle shut off at stop light, parking break engaged and disengaged, Drive shift was flashing, dash was flashing. I shut the vehicle off twice because it happened twice in the same moment until the third time it allowed me to drive.
- Merrillville, IN, USA
I-??ve experienced my jeep compass when auto start is turned off and the car is at a red light and shuts off as soon as I let go of pedal the car seems to have trouble -??turning on-?? it shakes and the lights flash. I have to just put ny car in park at the light and turn my engine off and on to get my car to work.
- Youngtown, AZ, USA
Car started beeping and information center was flashing and drive indicator was flashing. At another time car shifted in reverse and would not move. Humming sound coming from front right wheel at 40mph and would not go away until until 60mph. Was told it was the all wheel drive system.
- Northfield , NH, USA
Occurs at stop sign/light when idling. The car will shut off and will not turn back on although all features in the car are running. The screen will display -??engine running-?? but the vehicle will not drive. I will push the stop/start button and nothing happens. It will take a few minutes for the vehicle to come back on again. This has happened numerous times at random. I have taken my vehicle to two separate dealerships and neither have been able to figure out how to repair the issue. I do not feel safe as this is a high risk for accident and I have two children who are in the vehicle.
- Charlotte, NC, USA
i brought in my car for service and clearly nothing was fixed. i have been having issues with this car for YEARS now and nothing is being repaired at the dealership. I will enclosed back up that i went there and they apparently fixed it but car is still having issues. IT IS NOT SAFE TO DRIVE.
- Staten Island , NY, USA
- Duluth , MN, USA