10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
5,764 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2020 Jeep Gladiator:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #7

Mar 062023

Gladiator

  • miles
Water leaking inside vehicle from the rear window. I went online and discovered there are several people having issues with the same type of problem. I would hate for the humidity to cause electrical malfunctions causing an accident from water damage.

- Menifee , CA, USA

problem #6

Jan 092021

Gladiator

  • 3,300 miles
Driving on interstate speed approx 65, truck begins to shake uncontrollably. Pull to disabled vehicle lane.

- Spanish Fort, AL, USA

problem #5

Dec 272020

Gladiator

  • 3,800 miles
Both latches on my 2020 Jeep Gladiator soft top inadvertently unlatched while driving on interstate at approximately 75 mph, causing the top to start opening. Driver and passenger grabbed top and conducted emergency stop on shoulder of interstate to keep the soft top from fully opening. The inadvertent opening occurred three times in span of 15 minutes at increasingly slower speeds. To continue our trip, we were able to secure the soft top to window frame with bungee straps installed over the latches to keep latches in place. Concerned that an inadvertent opening of the soft top at interstate speed might cause driver to loose control of vehicle while dealing with grabbing the soft top at high speed, structural damage to top, and/or potential for soft top to depart the Jeep and damage vehicles driving behind. The structural issues appears to be with the design of the two latches that secure the soft top to window frame. Latches seem too weak/loose to provide secure closure of the soft top. I took the Jeep Gladiator to a Chrysler/Dodge/Jeep dealer and the dealer service representative stated there was a technical bulletin for adjusting the latches. The dealer mechanic adjusted my Jeep's latches according to tsb specifications. In my opinion, the latches are still loose and unstable. Will not drive my Jeep at highway speed until the issue is fixed. I contacted Chrysler and was assigned a case manager to hopefully resolve the issue.

- Savannah, GA, USA

problem #4

Nov 022020

Gladiator

  • 23,000 miles
I entered the highway and my power steering light came on. I then lost power steering. Immediately got off at the next exit and pulled into the gas station. As I exited my vehicle I observed smoke coming from the hood vents. The engine bay then became fully engulfed in flames and the fire department responded to extinguish the fire. Vehicle is total loss.

- Dorchester, MA, USA

problem #3

Mar 012020

Gladiator

  • 1,250 miles
The roof leaks in the center front and will unexpectedly hit the driver with water while driving. I was told by the dealer service manager that all Jeep leak and that he would try to fix it but it would likely get worse. It is a dangerous event to get hit by water while driving without warning. This is a new Jeep 2020 Gladiator. Since I am told it can't be fixed it would be considered a dangerous flaw. They have offered for me to drive to another dealer in another city to attempt repair. With what I have been told that seems to be an avoidance.

- Dublin, GA, USA

problem #2

Oct 012019

Gladiator

  • 6,000 miles
When opening and closing the driver and passenger side doors, there is a noticeable clicking sound. I have since become aware that the aluminum exterior of the door is peeling away from the steel structure inside of the door resulting in this clicking sound due to the flexing of the door.

- Warwick, RI, USA

problem #1

Jun 012019

Gladiator

  • 3,000 miles
The contact owns a 2020 Jeep Gladiator. While driving approximately 65 mph, the floor panel on the front driver's side became so hot that it burned the bottom of the driver's foot. The carpet on the floor panel was removed and there was a warning not to remove the carpet because the exhaust system runs under that side of the vehicle. The contact stated that the warning label was not visible unless the carpet was removed. The vehicle was taken to lithia Jeep Dodge (2229 king ave w, billings, mt 59102) where it was diagnosed that the vehicle was performing according to standards. The manufacturer was contacted via email. The vehicle was not repaired. The approximate failure mileage was 3,000.

- Malibu, CA, USA