10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
636 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Jun 052023

Gladiator

  • miles
While driving several warnings lights illuminate: traction control, ABS, air bad, service 4 wd, and brake. When this happens power steering is lost making it extremely hard to steer the car. The brakes are automatically engaged and occasionally the windshield wiper turns on. This causes a risk not only to myself and passengers but anyone driving near me as I can no longer steer with ease and the brakes lock up. My Gladiator has been at the Jeep dealer for 10 weeks while they try to solve the problem. They replaced the ABS module but that didn't solve the issue. I'm told that its electrical and whatever it is will harm several systems. My wife's 2018 Jeep Wrangler JL has the exact same issues. She has a very hard time controlling it due to no power steering.

- Hubbardston, MA, USA

problem #10

Apr 202023

Gladiator

  • miles
I was driving at about 5 MPH and about to go onto the Freeway on ramp in Riverside, California, when the sensor in my car went off and locked the brakes, causing the person behind me to rear-end me. This is not the first time this has happened with this vehicle. Luckily, I was not injured, however, this could have been a serious injury if I was traveling at a higher speed or under many other circumstances.

- Riverside, CA, USA

problem #9

Jan 032022

Gladiator

  • miles
Center rear brake light failed. Detected 18 months after purchase.

- Black Mountain, NC, USA

problem #8

Jun 122022

Gladiator

  • miles
My truck malfunctioned at an automatic car wash. It has approximately 54k miles. I had no warning lights or system alerts on vehicle or Uconnect app. I stopped in the parking lot & put the Gladiator in Park, I left the ignition on. I got off truck & got a towel to clean interior.There are several spaces to vacuum. I put the vehicle in DRIVE to move forward & out of the way of a patron that was going to reverse out. In DRIVE, I pushed the gas pedal in a slight & normal way. The truck REVERSED in DRIVE position. It accelerated to an unknown speed, it felt constant. I pushed break with foot I pushed D with. Right foot. The breaks didn-€™t work. I tried breaking several times during incident, it was approximately 10 seconds. I didn-€™t have time to use e- break. I don-€™t believe back up camera was displayed. I concentrated on physically looking at surroundings & steering. I avoided hitting 1 car, a SUV & a brick wall. The truck made contact with around 4 trees & a sign. The damage was mainly to L side. There-€™s damage to R side & R back tire had a bulge on it. I went over a concrete, grassy area & felt the impacts of front & back ends going over it & landing. I went over another concrete curve & hit a tree at an angle around the middle of front L cab. The impact caused the car to bounce forward. It didn-€™t move. I put the truck in Park from D position. I pushed off button. I couldn-€™t get out of truck of driver side door it-€™s damaged. 1 witness & lady from suv stopped to check on me. I called police to crash site. He noted witness & lack of break marks. Roadside service wait was long, officer called one. I made a report to Uconnect that evening. They gave me a case # told me they-€™d move vehicle to a dealer, inspect, analyze & call me. I-€™ve called, recorded calls & told case was elevated to higher level & no info can be given to me. They refused to tell me where car was, if inspected, warranty info, or what malfunctioned. My ribs, clavicles, r shoulder hurt for a month.

- Lufkin, TX, USA

problem #7

Feb 292020

Gladiator

  • miles
A braking sensor failed on the Gladiator causing the ABS, 4WD, and cruise warning lights to become illuminated. The brakes then did not work properly causing an accident. The EDR report shows the ABS system was turned off as a result of the sensor. The attached documentation shows an expert reviewed the information and came to the conclusion the failed sensor caused the ABS to be off which in turn caused the brakes to lock. The brakes locking caused a skid which caused the accident. Also to note the general manager of Bellevue AutoNation let me know the sensor has since been changed out along with the brake cables on 06/05/2021 for all Jeep Gladiators. Jeep has known this is a problem and has not done a recall.

- Medina, WA, USA

problem #6

Dec 172021

Gladiator

  • miles
Two missing Bolts on Rear Drivers side break caliber.

- Kula, HI, USA

problem #5

Apr 082021

Gladiator

  • miles
In motion; check engine light, sway at disconnect, shifter, speed control, no bus, service airbag, cooling fan began racing, shifted out of drive to neutral, fuel gauge malfunction reading empty, red light over temp gauge went on, erratic steering and braking ; very unnerving, went in to be fixed and after 2 1/2 weeks I received it back last Tuesday April 27th, and yesterday May 1st check engine light came back on, this time windshield wipers turned on and can't turn off, ABS light on again.

- Plymouth, MA, USA

problem #4

Sep 192020

Gladiator

  • 1,800 miles
Very sponginess, brake pedal goes to the floor. Both when trying to start the vehicle and when in motion on city street or highway. This vehicle has been in to a Jeep Gladiator dealer, they acknowledged the problem but not fix the brake problems.

- Marco Island, FL, USA

problem #3

Oct 282020

Gladiator

  • 4,000 miles
First incident was approaching a turn off into a shopping area, a car was stopped there waiting for traffic as I approached I applied the brakes and the brake pedal went to way down, I didn't have time to recycle brake pedal as it went so far down I was hitting gas pedal, thus causing me to collide. Second incident occurred while driving to town and a strong brake burnt smell was occurring, when I attempted to stop again brake pedal went way down again which this time I had time to regain control from hitting gas pedal and force stop, inspected brakes and front brakes were extremely hot and smoking as if brakes were being constantly applied, I did not feel brakes being applied going down the highway just smell and inspection of front brakes heating up. I called roadside assistance and vehicle was towed to repair station waiting on results. I feel that if not taken care of total brake failure would occur and major accident.

- Livingston, TX, USA

problem #2

Feb 222020

Gladiator

  • miles
The vehicle is equipped with a forward collision warning system that is designed to both alert of an impending collision and apply brakes, if necessary. The system can be set to: Off, alert only or alert w/ emergency braking. The system does not work properly. In fact, it works so in frequently that I took it back to the dealer. They evaluated it for 3 days and found nothing diagnostically wrong. The facts that I can confirm are as follows: Occasionally the alert warning sound will chime but the brakes do not activate. I have been unable to ascertain what conditions allow the system to actually activate and work properly. For example, I have had the alert chime when another vehicle was making a right turn in front of me but during that same drive, when a second vehicle makes a similar right turn, the system does not alert me.

- Canton, MI, USA

problem #1

Feb 292020

Gladiator 6-cyl

  • 1,200 miles
I purchased the Jeep on 12/30/2019. It had 1,200 miles when the incident occurred. The vehicle was in motion when 4WD and ABS warning light came on to indicate failure. I hit the brakes and nothing happened. The vehicle did not stop and caused an accident when I could not stop at a red light. Consumer is currently waiting on diagnosis and no repairs have been made. During the accident consumer had neck, back, and shoulder injuries. Police report has been filed case [xxx]. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')

- Medina, WA, USA