I was driving and my display screen started flickering then went black and now I can-??t see any messages, speedometer or fuel level. I have not had it inspected by the dealership yet.

- Beavercreek, OH, USA

* Instrument cluster screen went black *unable to see any safety lights, fuel, mileage or anything else displayed here. My Jeep Gladiator was not part of the recall 30B but should be.

- Ocala, FL, USA

The instrument panel cluster of my 2020 Jeep Gladiator is blank, no display. Therefore, my odometer, fuel gage and several other notifications are not visible and makes it hazardous to drive my car. My eyes keep looking to a blank blacked out panel. The recall #30B for the instrument cluster panel does not include my vin #. My Jeep service center said that it is the piece I need and it will cost $2,000 to replace. I do not have the funds for the unit. Please ask them to include my Gladiator in the recall. Thank you.

- Yonkers , NY, USA

The contact owns a 2020 Jeep Gladiator. The contact stated while starting the vehicle, the instrument panel was inoperable. The vehicle was taken to an independent mechanic, and the contact was referred to the local dealer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The failure mileage was 70,000.

- Baton Rouge, LA, USA

My instrument panel cluster on my 2020 Jeep Gladiator has gone totally dark...no speed, no gas gauge, no temp, no milage, no functionality...no can drive!!! I couldn't even get the emissions tested because they can't record the milage on the vehicle. There is a FCA safety recall (#30B) issued for this exact problem for my exact make/model/year, however the dealership (Premier, Hyannis Ma) says there is not a recall, stating "there's a lot of stuff on the internet, we don't have a recall for that", then handed me a $1300 quote to replace the dead panel cluster. I then called the FCA Customer service, they confirmed the recall existed, however my vin # didn't meet the recall.

- Glastonbury, CT, USA

The instrument panel cluster has short circuited and failed preventing the display of critical safety information such as speed, fuel levels, and engine temperature, etc. This is the same issue that other jeep gladiators have a recall for code NHTSA recall 24V652, but the service department says my jeep that has the exact same issue is not covered. There was no warning and the dash went out while driving. Please add my vin to the list that should be on the recall so that I can have my jeep repaired by the manufacturer for the safety of everyone around me.

- Franklin, TN, USA

The contact owns a 2020 Jeep Gladiator. The contact stated that while the vehicle was parked, while starting the vehicle, the contact became aware that the instrument panel was blank. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 82,422.

- Poplar Bluff, MO, USA

Went to go leave for work and my instrument cluster was completely blank. Was unable to see odometer, CELs, sensors, fuel levels, etc. The cluster never turned back on. I was finally able to get it into a dealer to confirm that the cluster and the gateway module were locked up. The mileage on the vehicle is just over 61,000.

- Forest Lake, MN, USA

On or round 11/03/2024 the instrument panel display experienced internal short circuit and all of the cluster gauges stopped displaying information and became blank. As such, the vehicle fail to comply the requirement of the Federal Motor Vehicle Safety Standard 101, "Controls and Displays." Have been setting at the Jeep dealership since 8:30 am, 11/07/2024. Thet say I can not drive the Jeep, and will not replace the cluster gauge until I pay $949 to order gauge. A vehicle protection plan I have will replace gauge with a rebuilt one...Have heard no information, when or if this will occur.

- Klamath Falls, Or, OR, USA

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, the instrument panel darkened and became inoperable. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and made the contact aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.

- Williamstown, NJ, USA

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 65 MPH, the instrument panel became inoperable. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the instrument panel needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The failure mileage was unknown.

- Collinsville, IL, USA

Instrument gauge panel shorted. Recall in affect 30B but my VIN is not affected or covered by recall. My vehicle has less than 33000 miles but is 4 years old so not covered in warranty. Dealership had to replace the instrument panel and is charging me $926.27 for parts and labor

- Fairmount, IN, USA

IPC Instrument Panel Cluster started on/off in the digital dash screen since Wednesday morning but coming back to my Moms house it went off. I was able to drive my vehicle back, parked. I got stomach sickness until Sunday I went to turned on vehicle and it didn't started. Now it got me confused. Is it the IPC or the batteries? Vehicle opens, locks but didn't started. Plan on calling authorized dealer for Jeep since I changed the battery this past year for shutting off, think like December 2023. Hopefully, it gets resolved but it might been the IPC since a few vehicles including Gladiator model from 2020 was included. NHTSA Recall number 24V652000. Also Manufacturer Recall Number: 30B fyi.

- Yauco, PR, USA

While driving under normal, clear road conditions, my center gauge cluster display went black. I have checked my fuses (both fuses that are assigned to the instrument cluster, both were functioning as designed) and disconnected the negative battery terminal to allow the system to reset with negative results. This puts my vehicle, and others, is an unsafe position because I am unable to tell anything about certain critical vehicle data such as engine temperature, fuel level, mileage, TMPS, etc. I have not taken the vehicle to the dealership yet because I don't feel comfortable driving it. There were no warning lights or problems prior to this issue presenting.

- Garner, NC, USA

The instrument cluster panel is blank. unable to see mileage, gas level, Speed or anything the instrument cluster will tell us. We ran out of gas on the highway because we cannot see the level. We cannot see how fast we are going. I cannot see the mileage. I cannot read any warnings if there are any to tell me what may be wrong with the vehicle. It is a serious safety hazard. It was brought into Planet Jeep in Franklin Ma for a 30B recall and they told me when I got there there was no fix for the problem at this time. nothing appears. there are no warnings because it does not work it is blank.

- Bellingham, MA, USA

Small driver information screen between tach and speedometer went black, I don't know how much gas, mileage or any vehicle info.

- Nokomis, FL, USA

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the contact became aware that the instrument panel became inoperable. The contact stated that the instrument panel appeared blank, no warning light was illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.

- Minneapolis, KS, USA

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went blank. Upon investigation, the contact discovered an email that was received for NHTSA Campaign Number: 24V652000 (Electrical System). The contact called two dealers and was informed that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was also notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 45,000.

- Nokomis, FL, USA

I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.

- Sumter, SC, USA

The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed with internal failure of the instrument cluster. The dealer determined that instrument cluster needed to be replaced. The dealer informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 24V652000 (Electrical System); because the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.

- Thomasville, NC, USA