The instrument panel cluster (IPC) display has started flickering on and off, progressively getting worse until it goes dark. The problem is intermittent and seems to be happening more frequently over time. This issue is distracting when driving; the display shows critical vehicle information.

- Kaaawa, HI, USA

Speed digital cluster screen dont work! At all started about 2 weeks ago

- Mission, TX, USA

The instrument panel cluster (IPC) display went blank and has not come back on. Similar to the description in recall number 24V652.

- Columbia, MD, USA

Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.

- Dover, DE, USA

The LCD screen on the dash indicating special messages, fuel gauge, and speed readout malfunctioned and does not operate correctly. Another recall is in place but not for my specific Jeep.

- Henderson , NV, USA

Instrument panel with speedometer, gas gage and other components went black. It is available for inspection. My safety has been put at risk due to unknown conditions of vehicle through instrument panel. The problem has been confirmed by a dealer, I was initially told that it was just a "fluke" and it would never happen again, so it was not fixed. Now I find out there is a recall by Jeep, but my VIN number isn't involved. The instrument panel would initially blink and then it went completely black and stays that way.

- Hanna, IN, USA

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving on two occasions at various speeds, the infotainment screen was flashing different colors before the screen went black. The contact stated that on both failures the screen illuminated after restarting the vehicle. The contact stated that after the third failure, the infotainment system failed to illuminate after restarting the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.

- Tillamook, OR, USA

The gauge / instrument cluster failed and went black, unable to view vital information.

- Baytown , TX, USA

The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel became translucent, and shortly afterward the display turned on and off independently. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under recall. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Reedsport, OR, USA

The 7" Instrument Panel cluster's digital display has gone completely blank. I see that the 3.5" version has been recalled on some years but not the 7". At least with the 3.5" model there is an analog gas gauge and temperature gauge, with the 7" all this is digital. Currently the only way for me to know how much gas I have is to rely on the Siriusxm Guardian feature which links to an iOS app that occasionally updates status. Anecdotal evidence points to a number of individuals, especially in the 2020 jeep Gladiator, that have this issue.

- Austin, TX, USA

Driver information cluster went blank. There are other complaints for this same item but recall does not cover my VIN.

- Port Saint Joe, FL, USA

Cluster needs to be replaced mileage@ 116,630. Many other consumers have the same issue. However, no recalls have been issued.

- Albany, NY, USA

There is already a recall for the 3.5" inch instrument cluster as seen here: [XXX] But there is definitely an issue with the 7" cluster as well. This just happened to me and you can see a bunch of other folks have complained about it with 7" [XXX] Looks like no one will warranty the 7" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Shrewsbury, NJ, USA

Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn.was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.

- Hialeah, FL, USA

My Instrument Panel Cluster went out about a week ago. I turned my jeep on in the morning and it was flickering and very hard to read. I found a recall for the same year, make and model as my Jeep Gladiator but my VIN is not included. This is a serious safety issue as most of the time I cannot see my speedometer or my other gauges. I cannot believe there is no recall. Our local dealership is quoting over a thousand dollars to repair when it is obviously an issue with the manufacturer.

- Silver City, NM, USA

My instrument panel has started flickering off and on and then goes blank. sometimes it will come back on but other times it stays blank. I know there's a recall on some of these but mine isn't one of them.

- Berry, KY, USA

The Jeep cluster failed. There is not a recall on this unit. However there is a recall on others like mine.

- Port Royal, SC, USA

Entire instrument cluster went out no gages speedometer warning lamps etc.

- Yarmouth Port, MA, USA

The dash instrument cluster betweeen the speedometer and RPMs has went out and stopped showing any information. I can-??t tell when I am locked into 4 wheel drive, how much gas I have or anything. It-??s just a black screen.

- Lenore, WV, USA

Instrument cluster shorted and lost power. It is at the dealership. Unable to access vital vehicle information- speedometer, tachometer, fuel, mileage, etc. Other jeeps of similar year have been recalled Component is confirmed failed by dealership where the vehicle has been for the last month. No warnings.

- Bethel, CT, USA