The information center on my 2020 Jeep gladiator will go out and will stay off for months at a time, as well as all warning lights. I consider this to be a serious safety hazard.

- Aberdeen, MD, USA

IPC instrument panel cluster flashing for about a week then went blank total black out could not read important data to operate the car example check engine light gas speedometer tire inflation all safety on operating vehicle not to mention tbe blinking on and off dir a week ir so distracting you from driving the vehicle or worrying if you had gas ir tire pressure or set controls for your vehicle. The jeep mopar site says ipc malfunctioning, drive shaft malfunctioning as well as 1 other recall. I even called the dealer. This is very unsafe.

- Mechanicville, NY, USA

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster was blank. The contact had taken the vehicle to a local dealer and was informed that there was a recall for the failure for similar vehicles and scheduled an appointment. The contact stated that failure was intermittent but had become a constant failure. The contact had taken the vehicle to the same local dealer, where it was diagnosed and determined that the instrument cluster had a short circuit and needed to be replaced. The contact requested information of NHTSA Campaign Number: 24V652000 (Electrical System); and was informed by the dealer that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 68,000.

- Tavares, FL, USA

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the vehicle lost motive power, lost braking power, and lost power steering functionality. The contact stated that the failure had occurred while driving at high speeds, which caused the contact to be frightened. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was taken to the dealer several times to be diagnosed, but the cause of the failure had not been determined. The vehicle was not diagnosed or repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000. The VIN was unavailable.

- Bozeman, MT, USA

IPC went dark. I cannot see odometer, gas gauge, or any warnings on the IPC.. Confirmed by dealership. There were no warnings IPC just went dark.

- Huntsville , AL, USA

Speedometer, gas gauge cluster is blank Would come on and off now totally blank.

- Newmanstown, PA, USA

The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 15-20 MPH, the instrument cluster became inoperable. The contact stated that the failure was linked to NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was taken to the local dealer, where it was diagnosed and determined that the instrument cluster was defective. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 22,000.

- Elkins, WV, USA

Instrument panel cluster loss power. No prior warning signs before loss of power.

- Waianae, HI, USA

Instrument cluster panel blank

- Sulphur, LA, USA

During normal driving, dash would display multiple warning lights. There would be traction control, ABS inactive, and transmission errors displayed on the screen. Twice, there was a loss of power steering while driving. All signs pointed to a CAN buss issue, but dealer could not/ would not find it. Doing research, I found that the CAN buss connector located behind the glove compartment was known in the Jeep community to fail and cause these symptoms. The only replacement is offered by Mopar/Stellantis. Multiple models and makes under Stellantis company use this same connector that has bad solder connections inside. It causes increased resistance inside the connector, and causes CAN buss communication errors, and setting any one of hundreds of possible DTC. In every occasion, there was a loss of stability control, ABS, and multiple occasions of vehicle being locked in Park. In two occasions, the electric assist power steering was disabled.

- Beavercreek, OR, USA

My instrument cluster 7.0-?? tft color display flickers on and off and is distracted while I drive. There is a recall for the 3.5-?? display that does NOT cover my jeep gladiator but perhaps the recall needs to be expanded. Mine was gladiator is covered by an extended warranty but the part is on back order for 6 months. I am at 5 months but still no sign of a part. Since jeep nor the warranty company nor the dealership will provide a rental car, I am driving an unsafe vehicle with the dash flickering on on off every 3 seconds. It is more distracting at night than during the day.

- Metairie, LA, USA

Instrument cluster went dark

- Mount Marion , NY, USA

I have a 2020 Jeep Gladiator. My instrument panel cluster was blinking for a few weeks. Now there is no light at all. One can not see the milage, gas, speed, etc. There was a current recall that came out September 2024, however mine was not included. This poses a safety issue as one can not see mileage (oil changes), gas remaining or any other significant messages (air bag, coolant information, brake system, tire pressure, etc) When we brought it to the dealership they said it was not covered yet, but wait it out.

- Bellingham, MA, USA

The instrument panel cluster went out. I have no access to check engine lights, warnings, gas information, mileage, tire pressure or any critical information I need to drive safely.

- Lenore, WV, USA

The Instrument Panel Cluster has failed and is blank rendering the vehicle unsafe to drive as vital information is not being presented to the driver. Despite this Jeep Gladiator having been produced and sold in 2020, Stellantis Recall and Customer Service Departments are claiming that the VIN does not indicate there is Recall coverage despite the 2019-2024 NHTSA Safety Recall for this known failure. see: [XXX] The local dealer, Hilltop Jeep, in Richmond, CA has confirmed the failure of the Instrument Panel. Stellantis is not willing to remedy the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Anselmo, CA, USA

almost had an accident do you to the Jeep 2020 gladiator going haywire steering wheel got hard like you had no power steering luckily I was going 45 miles an hour wipers went crazy the shifter went into parking luckily my wife my son and myself we're OK no accident had towed to my house replaced both batteries auxiliary and main battery still nothing replaced can bus it says it does not have connection with ECM

- Alamo, TX, USA

The center gauge has gone out. It was flashing brightly as it went out. It shows: the speed, the battery voltage, tire pressure, gas remaining, mileage and all of the information from the computer that can be changed. The service department said they didn-??t know what could be causing it. Perhaps wiring. I-??ve checked fuses and wiring and the battery and can-??t find any issues. The other two analog gauges work fine. I don-??t know if it-??s still ticking off the miles I drive. I assume it is" I-??m getting no help and I saw that there was a recall but I-??m not in it" Any help would be awesome.

- Durham, NY, USA

My instrument center cluster display went totally dark while I was driving. It scared me because I had no readouts of the gauges. I could have very easily had an accident.

- Aiken , SC, USA

The digital instrument cluster on my 2020 Jeep Gladiator has been completely nonfunctional since late November 2024. This failure means I cannot see the odometer, digital speedometer, and all other vehicle status indicators displayed through the cluster. The problem has been confirmed by an authorized Jeep dealership, which has been unable to secure a replacement part due to a reported supply shortage. Jeep corporate has had this case escalated for months without resolution. As a result, I have been driving without these essential instruments for over 8 months, with no timeline provided and no workaround. In addition to the loss of fuel and mileage visibility (and potentially odometer functionality), I also cannot confirm whether the cruise control is active. This could cause potential safety risks during highway travel. There were no warning lights or error messages prior to the failure. The cluster simply went dark. The faulty component is still in the vehicle and available for inspection. Jeep is aware of the issue, and a case is currently open.

- St George, UT, USA

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 35 MPH, the instrument panel failed to display critical safety information or provide illumination for any warning lights. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was notified of the failure and referred the contact to NHTSA Hotline to report the failure. The failure mileage was 44,300.

- Bethlehem, PA, USA