10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
1,411 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #5

Jul 312020

Gladiator

  • miles
Engine light had been on since a few days after purchase. It's been in the shop for 3 days now, and service department at dealership was told, by the engineers, not to release it until they heard back from them. I understand that there are two other Jeep at same dealership with same problem. It was purchased on July 25, and within a week the light came on every time if drove

- Pensacola, FL, USA

problem #4

Jul 012020

Gladiator 6-cyl

  • 380 miles
Jeep wanders all over the road with very little steering play in the wheel. It does not matter if you are going 40 or 80mph, it wanders. My wife drove it the other day and said she felt like everyone would think she was drunk. I took this into the dealer to have it checked and they said it was withing manufacturers spec. All steering and suspension components were tight according to their diagnosis. They did not see an issue and this wandering was normal. It is almost impossible to keep it on the road with gusty winds at 60mph. We also have experienced an ac related issue where the ac will be blowing cold, then start to smell a warm musty smell and heat will billow out from under the dash on both drivers and passenger feet. Opening up the glovebox seems to allow the heat to pour out and then the Jeep will return to normal comfort cooling. Does not matter if the vehicle is on ac, auto ac or reciculation. Very noticeable when driving long trips for several hours. Speed does not matter, but appears to happen more when driven for several hours.

- Peoria, AZ, USA

problem #3

May 182020

Gladiator 6-cyl

  • 160 miles
Multiple cylinder misfires. Engine running with vehicle in motion. First occurrence at 160 miles on brand new vehicle. Check engine came on and auto stop/start warning messages and light appeared. Took to dealer. They cleared engine misfire code and made no repair. Check engine light and auto stop/start light came back on when underway on same day that vehicle was picked up from dealership. Took back to dealership. Said it was multi cylinder engine misfire. No diagnosis of cause determined nor repair plan identified. Vehicle has been in dealership shop almost five weeks now with no plan for remedying the situation. Jeep Gladiator forum includes reports from over 30 similar situations with vehicles out of service. Response from fca virtually nonexistent.

- Irving, TX, USA

problem #2

Mar 102020

Gladiator

  • 600 miles
The contact owns a 2020 Jeep Gladiator. The contact stated that while the vehicle was parked, oil leaked from the vehicle and left a puddle underneath the vehicle. The vehicle was taken to hilltop Chrysler Jeep Dodge Ram located at (3291 auto plaza drive, richmond, ca 94806 (510) 243-6100) where the oil pan gasket was replaced however, the failure recurred. The vehicle was not repaired a second time. The manufacturer was not notified of the failure. The failure mileage was 600. The VIN was not available.

- Richmond, CA, USA

problem #1

May 142019

Gladiator

  • 40 miles
While driving for about an hour doesn't matter what speed it is all of the sudden there is hot air coming in from the front feet space by the pedals, you can feel it in passenger side also. ( ac is on and blowing cold air and the recirculate button is on) upper vent blow cold air while this happens. I had taken it to dealership to take a look at it but the computer doesn't show anything so it has not been fixed. In all the years I have own a other vehicles I had never experienced anything like this so this is not normal and very uncomfortable when you are wearing open toe shoes. I asked dealership to drive it so they can experience so they will take a look at it again when the other recall part comes in. I notice it since the first week I took ownership.

- Freeport, FL, USA