The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the vehicle lost motive power, lost braking power, and lost power steering functionality. The contact stated that the failure had occurred while driving at high speeds, which caused the contact to be frightened. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was taken to the dealer several times to be diagnosed, but the cause of the failure had not been determined. The vehicle was not diagnosed or repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000. The VIN was unavailable.

- Bozeman, MT, USA

I was never notified of Recall Y68 for my vehicle by Jeep or FCA, despite federal requirements that recall notices be sent by mail or electronic communication. I only became aware of the recall after my independent mechanic (Jay-??s Auto Care, Kirkland WA) diagnosed a cylinder misfire and confirmed engine damage, and advised me to take the vehicle to Jeep. On June 26, 2025, I brought the vehicle to Rairdon-??s Dodge Chrysler Jeep of Kirkland and reported the misfire, with documentation from my mechanic confirming engine damage. While the dealer performed the PCM update under Recall Y68, they refused to address the misfire and instructed me to wait until the check engine light returned before they would act further. On [XXX], when the fault reappeared, I returned immediately to the dealer. I was then told the repair would not be covered due to the time elapsed since my first visit. Jeep corporate was contacted (Case #[XXX]) but has failed to provide any resolution or even respond to my written request. As of August 2025, Jeep-??s lack of recall notification, the dealer-??s refusal to address a documented engine defect, and Jeep-??s non-response have forced me to purchase and install a replacement engine at my own expense through my independent mechanic. Safety Concern: -??The vehicle suffered continued drivability issues while waiting for Jeep-??s required -??re-trigger, -?? risking further engine damage. -??Driving with a compromised engine presents safety hazards, including sudden stalling or loss of power. -??Jeep-??s failure to notify me of the recall and subsequent refusal to address the misfire left me with no safe or reasonable alternative. Requested Outcome: I am requesting NHTSA-??s assistance in ensuring Jeep/FCA: 1.Properly documents whether notification for Recall Y68 was ever sent to me. 2.Provides reimbursement or goodwill coverage for the cost of the replacement engine and labor. 3.Reviews whether dealer handling of this recall complied with FCA/Fed recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

- Bellevue , WA, USA

To Whom It May Concern, I hope this message finds you well. I am writing to formally report a serious mechanical failure involving my 2020 Jeep Gladiator (VIN: [XXX] ), which recently experienced a complete engine lock-up without any prior warning signs. The vehicle is now inoperable. Given the severity of the issue, I am requesting a thorough review under the manufacturer-??s 5-year/60,000-mile powertrain warranty, as well as an investigation into any applicable recalls or technical service bulletins (TSBs) that may relate to this failure. For your reference, I am aware of the following known issues tied to this vehicle model: Recall 21V-028 -?" Clutch overheating and potential fire risk (manual transmission) TSB 18-024-21 -?" PCM software update and possible camshaft replacement (associated with Code: P0300) Notably, my vehicle exhibited no prior symptoms-?"such as loss of power, engine misfires, dashboard warnings, or burning odors-?"prior to the engine failure. I respectfully request NHTSA-??s assistance in confirming: Whether my vehicle is currently subject to any open recalls or safety investigations Whether this type of engine failure has been reported by other 2020 Jeep Gladiator owners What recourse is available to owners under federal warranty or safety defect protections if the dealership is unable or unwilling to resolve the issue I can be reached directly at [XXX] or via email at [XXX]. I appreciate your time and urgent attention to this matter and hope we can find a swift and fair resolution. Sincerely, [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Riverdale, IL, USA

To Whom It May Concern, I am writing to formally report a serious mechanical issue involving my 2020 Jeep Gladiator (VIN: [XXX] rienced a complete and unexpected engine lock-up. The vehicle is now undrivable and presents both a functional and potential safety concern. Prior to this failure, there were no warning signs-?"no engine misfires, loss of power, burning smells, or dashboard warning lights. The incident occurred suddenly and without any preceding symptoms. I am aware of several issues affecting this model year, including: Recall 21V-028 -?" Involving clutch overheating and potential fire risk in manual transmission vehicles TSB 18-024-21 -?" Pertaining to PCM software updates and camshaft replacement due to engine misfire (P0300) While I understand that technical service bulletins do not carry the same weight as recalls, the combination of TSB-related concerns and my complete engine failure raises questions about broader mechanical reliability and consumer safety. I have reached out to the dealership (Napleton-??s River Oaks CDJR) to request evaluation and warranty support under the 5-year/60,000-mile powertrain coverage. However, I am also submitting this report to the NHTSA for documentation and investigation purposes, in the event this issue reflects a larger pattern affecting other vehicles of the same make and model. I respectfully request that the NHTSA review this case and consider whether further investigation is warranted, particularly if other consumers report similar issues. Please feel free to contact me if additional information or documentation is needed. I can be reached at [XXX] or [XXX] k y [XXX] n t [XXX] ely, [XXX] Vehicle: 2020 Jeep Gladi [XXX] ] INFORMATION REDACTED [XXX] ] INFORMATION ACT (FOIA), 5 U.S.C [XXX] ATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Riverdale, IL, USA

almost had an accident do you to the Jeep 2020 gladiator going haywire steering wheel got hard like you had no power steering luckily I was going 45 miles an hour wipers went crazy the shifter went into parking luckily my wife my son and myself we're OK no accident had towed to my house replaced both batteries auxiliary and main battery still nothing replaced can bus it says it does not have connection with ECM

- Alamo, TX, USA

Driving down the highway at normal rate of speed, the engine light came on and then started blinking and I loss power in the engine. After about 10-15 seconds, the engine light went off and the engine regained power. A few minutes later, the same thing occurred. In the mornings when the engine was cold, the engine would sputter when idling and the check engine light would come on. The dealership mechanics found the problem to be the cam shaft lobe being scored causing piston #5 to misfire. The dealership told me that there are 12,000 backlogged requests for this part. In other words, there is a known defect in the cam shaft. The price of repair is over $4000. This needs to be a mandatory recall by the manufacturer!! 12,000 back logged requests for this part" Really" This is a safet issues because of the engine power loss while driving down the highway. My truck was in the shop at the dealership for 41 days. Ridiculous.

- San Antonio, TX, USA

The engine was loosing power and fuel economy declined. What was found is that the intake camshaft lobes worn down on the intake camshaft, passenger side. This issue has been has been found to be prevalent in many vehicles with this same 3.6 liter engine. Found online was also a class action lawsuit from Delaware that has been issued for this very defect.

- Maywood , MO, USA

Oil cooler leaking

- Carlisle, PA, USA

Vehicle not working properly

- Roosevelt , NY, USA

I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.

- Sumter, SC, USA

Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards. I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi

- Corpus Christi, TX, USA

The contact owns a 2020 Jeep Gladiator Overland. The contact stated while driving at various speeds, they would smell a burning odor coming from the clutch. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated the vehicle caught on fire after being driven for a while. The contact exited the vehicle and the fire department extinguished the flames. No injuries were sustained. A fire report and police report were filed however no information was not available. The contact stated the vehicle was towed to another dealer where it was diagnosed that the clutch needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however when the vehicle was taken to a dealer, the contact was informed that the recall remedy was not available as of yet and did not perform an interim fix. The manufacturer was not notified of the failure.?The failure mileage was approximately 12,000. VIN tool confirms parts not available.

- Fleetwood, NC, USA

The oil pump failed at 23,000 miles, then while traveling on [XXX] in New York, the engine failed at 48,000 miles. Fortunately we exited the freeway before a catastrophic failure could occur. The dealer was contacted and I was informed not to drive the vehicle, but to have it towed to the dealership. At the dealership they found the engine had a severe knock and informed me a complete new engine was needed. The engine was never taken apart for inspection, as they mentioned it would be at my expense, that of an additional $1800. The cost for engine replacement was $11916.16. If the engine seized on the freeway, a disaster could have occurred. Dealership stating the oil changes were over their recommendations. Four dealerships were contacted and all had different oil change intervals. Dealership stated the North East is a "severe service" area. The other three Chrysler dealerships never heard of this. Also the oil I ran was Amsoil full synthetic with the oil manufacturer recommending up to 12,000 miles oil change intervals, this dealer states 4,500 miles. Other dealers state "go by the book" of 7,500 to 10,000 miles, one states 6,000 miles, another states 6,500 mile intervals. A little long winded story, point being an engine failure traveling at highway speed could have caused severe, possibly life threatening results. My complaint is on the oil pump failure causing this problem, I base my case revolving around the oil pump failure causing engine oil starvation. The dealer states the engine was still getting oil. The oil pump is a two stage pump, low stage-40 PSI, high stage 80PSI. The high stage of the pump failed, not supplying enough oil to the top of the engine. If 40PSI was sufficient to maintain this engine, Chrysler would not have spent millions of dollars to develop a high pressure stage in this pump. Thank you for your consideration in this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Branchville, NJ, USA

My entire Electrical system failed, the engine wouldnt start, the warning flashers would not work, the vehicle wouldnt go into neutral to be pushed. So I was blocking an intersection for about 2 hrs waiting on a tow truck to tow it to the nearest dealership. The dealership was unable to reproduce the problem just wants to replace the end result of a 150 amp fuse block blown at $400 for a $50 part. I attached what was actually going on with the vehicle in PDF format I researched on Gladiator forum and Jeep Garage forums and found this is a problem for many jeep models with the dual battery system but nobody had an answer as to why it happens other than something shorted out.

- New Smyrna Beach , FL, USA

While driving on a main road, in a rural area, the "Electronic Stability Control Maintenance" alert was enabled. It was a cold January morning and approximately 35 degrees at 9am. My tire pressure alerts were also activated and I presumed that the Stability Control alert was due to a potential flat tire, not just a cold morning pressure imbalance, which happens frequently when there are drastic swings in temperature. Less than a minute later, the "Electronic Throttle Control Maintenance Required" alert flashed and I lost the ability to accelerate. I was in an area that was going uphill and no shoulder. Due to my momentum, I was able to get halfway up the hill and pull over into a residential driveway. I shut the car off, waited a minute and turned it back on. I attempted to pull back onto the road and noticed that a) I could still not accelerate and b) There was a large oil truck barreling up the hill and I would be a potential hazard and accident if I pulled in front of it. I then began to notice that smoke was billowing from under the hood. I turned back into the residential driveway and immediately shut off the vehicle and called for roadside assistance. The vehicle was taken by flatbed to the nearest dealership to be diagnosed. They ended up determining that there was moisture in the oil and claimed that it was common in this model year. They flushed the systems and gave me an oil change, which was was due for anyhow. The dealership kept the vehicle overnight and said they wanted to assess how it would perform in cold temperatures before returning my vehicle. I am very concerned that this is happening so soon. It is the first new vehicle I have ever purchased for myself and I do not take it off-road and live 10 miles from work, travelling on rural roads and recreational highway travel three-four times a year.

- Buskirk, NY, USA

The ESS/Auto Start/Stop system is unavailable rendering the remote start for cold weather unavailable. This issue also effects the reliability of the battery and electrical supply as a whole potentially leading to unexpected engine stoppages and stranding due to a no start scenario. The issue is widespread and well documented among 2018-Current Jeep Rangler models as well as 2020-Current Jeep Gladiator models. Causes are reported by dealers ranging from premature failure of the start/stop auxiliary battery to TPM/distribution box failures. My vehicle has experienced this issue twice with the first occurrence shortly after purchase. With many of the effected vehicles reaching the end of their warranty period, the number of vehicles circulating on highways will increase creating a safety hazard. Further, the failure of this system may create an EPA compliance issue as the ESS/Auto Start/Stop system is required equipment to meet EPA fuel economy standards for the fleet.

- Oak Grove, MN, USA

I recently purchased this vehicle used, while driving the lights go off and the vehicle shuts off while moving. Not displaying any warning indicators at the time. Luckily vehicle is a manual, so I have been able to coast to a stop safely. Situation could be very dangerous. Once off the vehicle will go dead and won't restart. After a few moments vehicle will restart until the problem occurs again without warning. Jeep/chrysler has obvious issues with this vehicle and has not done any recalls. Even though they have documented occurrences with similar vehicles.

- Crystal River, FL, USA

Jeep turns off/power off/ dies when driving any speed. I was driving in freeway 60+mph and it just died. I took to dealer on january 2022 and took 2 weeks to figure out a electrical? wiring? hardness was bad. It was good until now October 2022. It died again like the first time. Only way to power it up is getting a battery jump. This is same issue as the first time. It was not cheap and I seen online that alot of other gladiators are having same issue.im about to take it again to dealer this week

- La Puente , CA, USA

Inside the engine the rocker arm is making a ticking noise all the time and is rubbing against the shaft. My safety is at risk because the engine could fail at any moment while driving. This is an ongoing problem with these engines; 3.6 liter pentastar engines. There were no warning lamps prior to this failure.

- Woodhaven, MI, USA

Error Codes P0300, 301,305, 420. Driving on the interstate I got the CEL light. One point during driving when the 420 code came in vehicle went into limp mode and speed was greatly reduced in 70 mph traffic. Luckily I was able to get to the side of the road so no accident happened. Researched the issue and changed ignition coil packs and plugs. Upon restarting vehicle got the P0300 coda again. More research done and found the bulletin from FCA for the repair. Took to dealership and they refreshed. Picked up from dealership and threw the code instantly. Took to another dealership and now they are saying it is because of aftermarket coil packs and plugs. This is a big issue with JEEP and they are not trying to fix anything.

- Lake Charles, LA, USA