9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,038 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #30

Dec 162022

Gladiator

  • miles
In December contacted my dealer about my vehicle catching fire. Due to a clutch recall that the maker already knew about. I was blown off as if the problem didn't exsist and told the dealer would not honor Jeep warranty so not to bring it there. The next option is an hour away and they were booking 2 months out. Then in March I looked up the recalls and the exact issue with my Jeep was recalled now on my Jeep with no remedy. This recall has been open on these since 2020 with no remedy. Called Jeep and they have no remedy or care in helping me make sure my brand new 2021 Jeep doesn't burn down. Also, the clutch has caused my transmission to now start slipping in 3rd gear. Someone needs to hold Jeep accountable.

- Yakima, WA, USA

problem #29

Feb 012023

Gladiator

  • miles
Death wobble when hitting bumps on highway after 55mph.feels like front end wants to come of the jeep very scary situation. 2-Clutch noise when pressing and realeasing

- South Milwsukee, WI, USA

problem #28

Sep 102022

Gladiator 6-cyl

  • Manual transmission
  • 6,000 miles
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving in stop-and-go traffic, the clutch plate overheated. The clutch hot, fully release clutch and reduce clutch use message was displayed. There was a strong burning odor detected. The vehicle was taken to the local dealer where it was diagnosed that a clutch replacement was needed. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer where the clutch was replaced but the failure recurred. The vehicle was taken to the same dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure was like NHTSA Campaign Number: 21V028000 (Power Train). The manufacturer was contacted but provided no additional assistance. The failure mileage occurred at approximately 6,000.

- Las Vegas, NV, USA

problem #27

Oct 232022

Gladiator 6-cyl

  • miles
Transmission exploded while driving the highway creating a large hole on the side and sending shrapnel out which damaged further components. Transmission fluid was dumped all over the highway and vehicle lost power. It is available and I have photos and a video of when the failure accured. There are mutliple others who have had the same issue onFacebook group called Jeep Clutch Recal, related to a clutch recall that came out just before my Jeep was manufcatured. The failure occured with no other warnings available to me, Jeep told me that there was a fault code but would not give me a printout of the code or when it appeared saying the information was propriatery. Youtube video of failure https://youtu.be/1FBB33TWLPQ

- Vancouver, WA, USA

problem #26

Oct 092022

Gladiator

  • miles
As I was driving my vehicle was losing power intermittently to the drive train. It was like the clutch was being engaged partially although I was not shifting gears. As I made a left turn I was nearly in a collision as power was not transferred to the drive train as it normally would have been. another 10 miles later my vehicle lost all power to the drive train although the engine was still running. I coasted to the side of the road and turned the vehicle off. I could smell something burning although no flames were evident. I waited a few minutes and restarted the vehicle. I tried shifting gears but the transmission would not engage. I left the vehicle at the side of the road and called the dealership where I purchased the vehicle as well as notifying Jeep Cares (I don-??t think so). The vehicle was in the shop for 4 weeks as the clutch had to be replaced as well as some transmission cables which I understand were damaged from the heat generated by the clutch and pressure plate failure. I now understand there was a recall related to a faulty clutch pressure plate system and I am told the fix, a software modification that reduces power to the drive train when excessive heat is detected, was done prior to my purchasing the vehicle new in April 2021. The repairs done to my vehicle were done as a good will gesture according to the dealer but I have no confidence that the same thing will not happen again. Losing power in an intersection or on a major highway is a safety concern that I now have. In addition I have read of these Jeep vehicles with manual transmissions and faulty clutch / pressure plate systems actually catching fire. In my conversations with representatives from Jeep and AutoNation where I purchased the vehicle no one is willing to admit there is an ongoing problem and safety issue. This is why I am notifying the NHTSA.

- Grand Lake, CO, USA

problem #25

Sep 092022

Gladiator

  • miles
The start stop mechanism has stopped working The traction control keeps randomly turning off when driving as does the screen. It doesn-??t come back on until I turn car off and restart The clutch has apparently burned up without getting the clutch overheating warning. It only has 28k miles on it and I am an experienced manual driver. I have been going back and forth with the dealer who acknowledged that it is rare to need a new clutch/fly wheel this early but says Jeep will not cover it under warranty. I am super frustrated with the service I have received and contradicting information given from dealership.

- Swansboro, NC, USA

problem #24

Sep 162022

Gladiator

  • miles
When accelerating in 2 or 3 gear the transmission rattles. The engine will also cut power abruptly at times.

- Marina Del Rey, CA, USA

problem #23

Jul 082022

Gladiator

  • miles
While at the dealer for a routine oil change, the tech observed fluid on inside of the passenger rear wheel, brake, and rotor. Fluid appears to be axle fluid that is leaking.

- Spring, TX, USA

problem #22

May 302022

Gladiator

  • miles
Vehicle derates power when ambient temps are 85* F and up while towing my camp (which is far below the max tow rating) During a couple of these derates I was in areas where the speed limit was 65 and 75 mph, my max obtainable speed was 35mph. I heavy truck traffic i feel that was in danger and a hazard in the road. This vehicle is rated to tow far more than the loads it is actually capable of towing in higher temperatures. I have seen my oil temps rise to 265* F on multiple occasions and it seems this is around the temperature that the vehicle starts to derate. It has been my observation that the cooling system is under sized and in turn puts occupants of the vehicle at risk.

- Severance, CO, USA

problem #21

Aug 062021

Gladiator

  • miles
After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.

- Chatsworth, CA, USA

problem #20

May 302022

Gladiator

  • miles
While towing a trailer the vehicle suddenly reduces power to less than half and multiple check engine lights appear. This seems to happen only when outside temperatures are above 80f. I went from going 65mph to 45mph within 1/4 mile which caused sudden traffic issues behind me. I have had the vehicle to the dealer multiple times and they do not find anything even though there are multiple engine lights. I have had it happen a over 8 times in 1 year. I also have a co-worker that has had the same issue.

- Jackson, MI, USA

problem #19

Feb 182022

Gladiator

  • miles
1. Major electrical system intermittent failures, each incident progressively longer lasting and various malfunction warning lights/messages displayed in dash. 2. Loss of power steering while driving on three separate occasions within a 40 day period. First incident was loss of steering for only a few seconds. Second incident vehicle had to beame shut off and on multiple times before the computer reset and the vehicle drove fine. Third incident was catstrophic loss of electrical the system while driving, vehicle was pulled into middle turn lane where the engine died and would not start. Vehicle unable to start, shift, display hazard warning indicators etc. Vehicle displayed many errors and stated due to safety it would not be allowed to start without servicing. 3. Jeep has been at dealer three times. First incident, electrical malfunctioning was blamed on power step installation. Second incident was blamed on loose ground wire in engine bay. Third incident has yet to be determined by dealer. Vehicle is still at dealer, and there were approximately 73 computer DTC's pulled by the technicians that I was informed of. 4. Many various warning lamps and messages appeared on dash. Everything from shifter, engine, power steering, 4WD, no bus error, TPMS, electronic stability control, anti lock brakes, airbag system etc. These errors flickered on and off randomly before moving to next error displayed.

- Centerton, AR, USA

problem #18

Jan 052022

Gladiator

  • miles
Transmission is very clunky and jerky especially at low speed or when little input is applied to the gas and or if you are switching between brakes and gas in traffic. Transmission feels very hesitant. The steering isn-??t terrible at low speeds but at highway speeds the vehicle wanders left and right at random. I have to put it a lot of micro movements with the steering wheel in order to keep it straight.

- Dalton, GA, USA

problem #17

Jan 222021

Gladiator

  • miles
The vehicle operates in direction violation of the Code of Federal Regulations (CFR): 49 CFR 571 Standard No. 124 outlining the Federal Motor Vehicle Safety Standards governing the operation of the Accelerator Control Systems. The -??standard establishes requirements for the return of a vehicle's throttle to the idle position when the driver removes the actuating force from the accelerator control.-?? 571.124 Section 5.1 requires that -??there shall be at least two sources of energy capable of returning the throttle to the idle position within the time limit specified by S5.3 from any accelerator position or speed whenever the driver removes the opposing actuating force.-?? 571.124 Section 5.3 requires that the -??maximum time to return to idle position shall be 1 second.-?? After testing, the average return to idle time is 5.2 seconds, indicating the failure of a dual-redundant fail safe. The excessive delay in the return to idle is due to frequent but unpredictable throttle spikes that occur without input to the controls as the driver-??s foot is completely off the accelerator. These unexpected / unwanted throttle surges vary from ~200 to ~1,500 RPMs. The excessive delay in the return to idle poses a significant safety risk to the driver and others. The throttle malfunction was reproduced and confirmed by 4 personnel at the local dealership, including the Service Technician, Shop Foreman, Service Manager, and Service Director. However, the Service Director falsified and backdated the service records to claim that they -??couldn-??t duplicate concern-?? and that the -??vehicle is driving normal.-?? An FCA Technical Advisor (TA) inspected the vehicle, and he recreated the failure to return to idle within 1 second. However, the FCA TA claims that vehicle is -??operating as designed-?? indicating that the Jeep Engineering Team violated this Federal Regulation governing the safe operation of a motor vehicle when designing the Gladiator. The vehicle is available for inspection upon request.

- Kingwood, TX, USA

problem #16

Oct 202021

Gladiator

  • miles
Right rear axle seal leak causing oil to go onto brake pads Oil leak from shock absorber reservoir

- Tehachapi , CA, USA

problem #15

Dec 092021

Gladiator

  • miles
Right rear axle leaking possibly causing brake contamination and unexpected decrease in braking

- Pace, FL, USA

problem #14

Nov 122021

Gladiator

  • miles
Rear Axle Assembly leaking fluid onto rear brake drum and wheel hub assembly, potentially rendering brakes non-functional in rear of vehicle. Excessive drift/play in steering at moderate speeds (40mph+) "Death Wobble" experienced at speeds ~70mph. Front wheels/suspension near total loss of control. Steering column violently shuddering, and required excessive force to control. Vehicle is dealer stock, completely unmodified, with only 9500 miles on it. Dealer currently has vehicle. Replaced rear axle assembly. Currently test driving to try and reproduce shaking in steering and front drivetrain.

- Calera, AL, USA

problem #13

Sep 212021

Gladiator

  • miles
Leakage of oil from rear passenger side axle seal. Vehicle was purchased new in March 2021 and leak discovered in September 2021.

- Holton, KS, USA

problem #12

Aug 272021

Gladiator

  • miles
Leaking rear passenger axle seal. Axle lubricant is spun all around the inside of the wheel and hub assembly; including break pads and caliper.

- Warrenville, IL, USA

problem #11

Sep 172021

Gladiator

  • miles
Leaking rear axle seal. Needs replacement of entire axle

- Ixonia, WI, USA

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