10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Windshield cracked in center - replaced - 3rd windshield installed today(8/22/2022) 1st 2 cracked in same place. If broke could enter driver/passenger compartment. Windshield repair shop and now again by Kunes CDJR Oregon (Chrysler dealer/place first purchased/new), Oregon, Illinois. Inspected by service department at dealership -
- Oregon, IL, USA
Traveling speeds excess of 60 mph, any bump or flaw in the road will cause the vehicle to enter into severe vibration and shaking of front end/ axle. The steering wheel violently shakes from side to side and the vehicle will stay shaking until you reduce your speed to under 50 mph. Ball joints and other steering components are put under severe stress. The issue has been reported to the dealer who is unable to correct the issue even with replacing steering stabilizer as they suggest. A formal case was opened with the Chrysler group.
- Cincinnati, OH, USA
Accelerating while driving three times last time almost most cause accident I took it to Koons dealership in Tyson corner on 12/26/2021 advisor was greg Jackson it wasn-??t happening while I was there so nothing was done-??.
- Washington, DC, USA
8000 miles on new purchase, never off road, this Jeep goes into a violent shimmy/wobble 60-70 when in an ever so slight off of center steering angle on the freeway after crossing an expansion joint or other sharp road irregularity. Coasting down is the only way it goes away. Full Throttle acceleration out doesn't help, nor hard braking. It's NOT consistent, but it's happened to me three times in recent weeks as the summer temperatures subsided from the 80's F into the fall 40-60 F. Again, purchased brand new May 2021, tire pressures are proper, only driver, no other passengers or cargo. The onset is unexpected and frightening. The local Dodge / Jeep dealer where I have had one oil change seems to be unaware of a fleet issue or problem. It seems to be widely reported on various automotive blogs. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Burien, WA, USA
This is the second occurrence I-??ve had with this vehicle. While driving on a rural two lane highway, traveling approximately 60 miles per hour, my instrument cluster began to flash a -??Service Shifter-?? warning. This warning was simultaneously joined by a check engine light, random readings of speed, rpm fluctuations, activation of the un-commanded activation windshield wipers, and intermittent loss of power steering. Video of this incident is available from when it occurred in May 2021 at 9000 miles, and again in October 2021 at roughly 18000 miles. It is unknown what system or components are causing this error. The first occurrence was cleared by reseating of fuses, however this second occurrence cannot be resolved so far. The vehicle has been in the shop for 12 days so far with no end in sight. The repair problem has been elevated to FCA by the dealership. My primary safety concern with this incident is the sudden loss of power steering. Should this had occurred to a less experienced driver, roads in poor condition due to weather, or higher speeds, this incident certainly could result in a loss of vehicle control.
- Sullivan , WI, USA

- Arlington, VA, USA