have a leased vehicle from ken garff dodge jeep in west valley utah service dept has offered excuses or flat denied service for the recall concerning the transmission clutch assembly on the manual transmission on the jeep gladiator ------- the 3 year lease ends on 16 march 2025 I get bombarded by emails to get it done but whether I make a appointment in person or over the phone ---- they will not do the work!!!!!I did make a complaint but to no use at all!!!

- South Salt Lake, UT, USA

The High-Pressure Fuel Pump (HPFP) failed while I was entering a downhill curve on a paved but narrow mountain road with no shoulder. The HPFP had been under an active recall, (Y78 / NHTSA 21V-880) but every time we went in for service our Jeep dealership said a remedy was not yet available. When I asked if it was safe to drive, they said yes, continue to drive the vehicle and that they would call us when a remedy became available. Not very sage advice. The failure happened while we were on vacation in a remote area of New Mexico, four hours away from home. An unrecognizable warning light flashed but did not remain on. The engine remained running, but the HPFP failure caused a complete loss of power to the engine and transmission. Steering became difficult. I gently braked and coasted to a safe spot. Luckily that spot was a forest service road about a quarter of a mile from where the Jeep lost power. We had the vehicle towed to the nearest Jeep Dealership. They confirmed that the HPFP failed. It took 2 months for Fiat Chrysler Automobiles N.V. (FCA), and that dealership to address the HPFP issue. At the end of 2 months, they called and said the vehicle was fixed and ready. While driving home from the dealership a check engine light came on. That was [XXX]. We had the vehicle towed to our local Jeep dealership. Our dealership checked and said that there were still metal shavings in the fuel system. Our dealership and FCA have not found a solution and our Jeep is still inoperable and setting at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sandia Park, NM, USA

The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle could not be shifted out of neutral. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,137. Parts distribution disconnect.

- Hanover Township, PA, USA

On [XXX], traveling at the speed limit of 70mph, crossing from Illinois to Indiana my Rear Locker engaged light came on, on the dashboard. I immediately pressed the disengage button... The warning light came on, flashing, but never indicated that the rear locker was disengaged. I then immediately pulled over the vehicle at a safe location. Where i tried unsuccessfully to disengage the locker... I ended up turning the vehicle off, waiting a few minutes, and then turning it back on. The warning light did not initially turn back on. Three more times on the way back on that day, it did turn back on. The third time it never did turn off. I performed a few tests to make sure the Locker was not actually engaged. However, the system continues to tell me that the Rear Locker is engaged. Even though it is not engaged... I'm concerned that the control system for the Rear locker is compromised and poses a substantial risk to drive on the highway in its current condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Gahanna, OH, USA

Unknown Death wobble steering stabilizer and or track bar causing a violent wobble through the vehicle

- Augusta , GA, USA

Persistent burning smell from the manual clutch which has had a recall for over a year. I have contacted jeep multiple times to facilitate a trade for the vehicle as I can't use it for the intended purpose. Can get no response from the dealer or Jeep. Dealer says there is no available repair for the recall and nothing they can do.

- Wilmington, NC, USA

The drivetrain will stop the vehicle from moving it is at a dealership in st Augustine fl right now and is waiting for a diagnosis. This is a safety risk because it does This while traveling. also will not go into parkand will not start.

- Palm Coast, FL, USA

I was driving when suddenly I got a message that said -??service shifter-?? I got it 4 times flashing and suddenly I lost steering power, it got hard and couldn-??t move the steering wheel and I almost crashed, this has happened many times and when I took it to the dealer ship they said -??-??nothing was found-?? when clearly I have proof of the messages and I have witness-??s that have been with me when it-??s happened, twice I almost crashed. I-??m scared to even drive the truck now.

- Baldwin Park , CA, USA

The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at a slow speed and entering his driveway, he noticed smoke coming from the clutch. The contact parked the vehicle. The contact notified an undisclosed dealer and was informed to bring the vehicle to the dealer; however, the contact was informed that the vehicle would remain for four months and confirmed that the parts were not available for the recall repair. The vehicle was then taken to an independent mechanic where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 1,300. VIN tool confirms parts not available.

- Denton, NC, USA

The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Boston, VA, USA

I have an open recall for my jeep. Have been advised of the issue in April. It is now June and there is still no parts/fix identified for the hazard. In this case the clutch of the vehicle can cause a fire- which to mean seems to be a significant breach of safety. The issue can appear with or without warning. To me this is completely an unacceptable delay. I have tried to work with my manufacturer and dealership on alternative solutions to include trading the vehicle in, and have yet to receive any form of support from Jeep.

- Middle River, MD, USA

Safety Recall has been issued for Jeep Gladiator Clutch Recall campaign 23V116000. My vehicle (VIN [XXX]) is a recalled vehicle. I have been notified by the auto manufacturer, but there is no remedy for the affected part and no timeline for when a remedy will be identified. Considering the potential impact of this safety recall, not having a remedy is an unacceptable response. I have contacted FCA and my dealership and FCA customer service and have yet to receive guidance or resolution on this issue. Driving an unsafe vehicle is not acceptable to me or my family. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Middle River, MD, USA

On Sept 23, the vehicle went into the dealership service department to replace an apparent faulty transmission oil pan gasket, and today October 14, my Gladiator had to be towed to the dealership because the problem was not resolved, causing the check engine light to come on and additional loss of transmission fluid, apparently coming from the main seal.

- San Sebastian, PR, USA

The clutch burned out, fly wheel with hot spots, on a 2022 Gladiator with 4400 miles only. A lot of smoke was coming out from underneath the car. We have to get out of it. The car in at the dealer trying to get repair. We don't know if it was a pressure plate malfunction. There was a burning smell 3 days prior to the break down. I know there was a recall for faulty clutch on wranglers n gladiators. Same symptoms as my 2022 Gladiator.

- Orlando , FL, USA